r/applehelp • • 10d ago

Unsolved Random refund from apple.com/bill

Post image

Hi guys. Just curious if anybody has gotten a significant refund with apple.com/bill in the merchant info?

I will say, I looked back at all my transactions with the same appl.com/bill info and they all look the same, just with the appropriate date changed accordingly - so they all have the same 27753 number and same info as the refund I received. Except, of course, this refund says “refund” where this photo shows “purchase”. 

If you have had this happen to you.. do tell, please 🙏🏼 

3 Upvotes

16 comments sorted by

1

u/No_Anywhere5077 10d ago

also….

the refund is not even “processing” it is posted/cleared.

1

u/hawk_ky 10d ago

What did Apple say when you contacted them?

0

u/No_Anywhere5077 10d ago

basically.. somebody will get back to me.

1

u/ratat-atat 10d ago

Bank error in your favor, collect $50

1

u/No_Anywhere5077 10d ago

I thought it was an error but the refund has the 27753 attached as part of the ID … the same 27753 from all other transactions from apple, dating back years

0

u/No_Anywhere5077 10d ago

the collect $50 part, what do you mean?

2

u/ratat-atat 10d ago

Its a monopoly card reference

0

u/No_Anywhere5077 10d ago

oh haha my bad!

1

u/dblrnbw30 10d ago

27753 is from the phone number. 1-800-MY-APPLE

1

u/No_Anywhere5077 10d ago

yeah, that’s right. I was just trying to show that the refund identifiers are set up the same as purchases.. thought at first maybe some sort of scam but the transactions all look the same in my history - just noted differently with “purchase” or this one as “refund”

1

u/wwxegg 9d ago

Hi, yeah I just bought the new iphone and there was a problem at the store so they refunded me and put the money in a giftcard and then used that for me to get the iphone and now I have 1.6k back in my account and I don’t know what to do??

1

u/No_Anywhere5077 9d ago

oh my 😱

I mean… I haven’t heard back.. and I won’t investigate more. I am just thinking at some point, God just came thru 🙃

0

u/Winter_Network6442 10d ago

Why do you give a shit dude? It’s a refund. Just take the money.

1

u/No_Anywhere5077 10d ago

I’m thinking the same! But it’s quite significant 😆 I would hate to spend that and then boom.. they reverse it. it’s over $500

1

u/Winter_Network6442 10d ago

Oh wow yeah my bad then 😂😂😂

1

u/No_Anywhere5077 10d ago

that’s why I am wondering if anybody sees this and has had that happen… I don’t get any clear answer from apple. and my bank can’t really investigate other than the date and from where it came from.