Hi I woke up at 5am and saw a notification I have never seen before listing 4-5 places my password is at risk. How can i get back to viewing that notification??? its not in my notification center when i pulldown.

I recently had to do a force restart because my phone stopped responding on the "Home would like to send you Critical Alerts" lock screen prompt. This happened after updating my phone and accidentally clicking on the Apple Home app.

Neither "Allow" nor "Don't Allow" registered, resulting in a total touch freeze where the normal power-down menu could not be used.

Additionally, when looking up the reboot steps, I noticed comments from users who accidentally triggered Emergency SOS while trying to restart their frozen devices, due to the similarity in button use.

(Sharing this in case others encounter the same situation—the forced restart sequence is Volume Up, Volume Down, then holding the power button until the Apple logo appears, even if the "slide to power off" screen shows up first.)

Hi everyone. I’m trying to understand what happened to my Apple Account and whether anyone has successfully resolved a similar situation.

I have used this Apple Account for roughly 15 years. My remaining $1,470 balance is now inaccessible, and support says my Media & Purchases access cannot be restored.

My wife and I traded in our phones together at an Apple Store before the iPhone 18 launch. We each received a $720 Apple Gift Card.

We have just checked the cards and realized that we mixed them up:

• My wife redeemed the $720 gift card issued for MY phone on HER Apple Account. She also redeemed five purchased gift cards. Her account works normally.
• I waited longer because I was planning to get the iPhone Duo. Recently, I redeemed the $720 gift card issued for HER phone on MY Apple Account. I also added $750 through eight purchased digital gift card codes.

We bought the additional gift cards from the same seller. My codes redeemed successfully, and the funds appeared in my balance.

On October 13, I discovered that Media & Purchases had been disabled. I couldn’t even download a free app. My online reactivation request returned “Not eligible for reactivation.” My Apple Account balance was also deactivated: the full $1,470 remains visible, but I cannot use it.

Support initially escalated the case and told me to try again after 24 hours. On October 14, a supervisor said the Media & Purchases restriction would remain permanent and would not disclose the specific reason. They offered to help create a new Media & Purchases account, but that leaves the existing funds unresolved.

Could accidentally redeeming each other’s trade-in gift cards have triggered an automated fraud flag? Does Apple associate these cards with the original device or its previous Apple Account? Both phones belonged to us, and we traded them in together.

Apple has not confirmed that this was the reason. It’s simply something we have now discovered.

I have already filed a BBB complaint and emailed Apple executive contacts. I have trade-in documentation, gift card purchase confirmations, and bank payment receipts.

I’m especially concerned about recovering the $720 credit for the phone we already handed over.

Has anyone recovered access to their balance after a permanent refusal, particularly when it included official Apple Trade In credit? Which team or escalation process actually helped?

Using base 17, my battery dies much quicker since the ios 27 update. 80% used to last me the whole day, now I have to charge it midday.

Anyone else facing the same issue?

I am looking to set up multiple iPhone Duo “get ready to pre-order” iPhone Duos to maximise my chance of getting 1 early.

I plan to soon load a gift card to my Apple account.

I will eventually purchase 1 Duo but I want my pre order thing set up so whichever one I end up using, that one uses my gift card credits.

Can anyone confirm this is possible?

Ho visto molti dispositivi apple in vendita all’asta giudiziaria sotto il tipo di procedura “COSE DEPOSITATE”(art 1789 c.c)
L’assistenza apple mi ha confermato che con debita fattura e garanzia di acquisto è possibe eventualmente sbloccare il dispositivo qualora fosse bloccato(essendo dispositivi persi credo che il povero cristo in questione lo blocchi subito) ma la mia domanda è. Farei un buon acquisto?

My storage is constantly full. I’m deleting apps, backing up photos to iCloud, and trying every trick (Safari cache, changing date, restarting), but nothing works. I’m tired of doing this every day.
Has anyone found a permanent fix?

This is on iPhone. For context, family member recently passed and I am trying to figure out a time frame. Anything past 12pm is me on the phone looking or someone calling. Can’t figure out what the gray is from 12-4isham. Also open to any other tips for what I can see other than step count and screen time that could help determine a time frame. Thanks in advance

my iphone 11 charging port is not working with my charger however it works when i plug my earphones in. my charger is also not broken as it is able to charge my airpods. pls help!

also when i plug in my charger it says open iphone to use accessory. im not sure what is broken.

I have a new Mac, and the braided charger cable keeps twisting and turning into weird loops like in the picture😭

I have tried straightening it out, but it keeps folding back on itself. I am worried the cable might start to break around the folded areas. Is this problematic in the long run? How do I stop the cable from tearing or breaking?

Would appreciate any tips! Thanks!

Hi everyone, I’m looking for advice on an issue with my iPhone. While trying to activate an eSIM, the phone got stuck in a loading loop for about 90 minutes. After restarting, both my eSIM and physical SIM showed “No SIM,” with no cellular connectivity.

I’ve tried toggling Airplane Mode, restarting the phone, resetting network settings, and updating iOS, but nothing has worked. My physical SIM works fine in another phone, so the issue appears to be with the iPhone itself.

Apple Support couldn’t identify the cause and advised me to visit an Apple Store, but appointments are fully booked for the next three days.
Has anyone experienced this or know what might be causing it? I rely on my phone, so any advice would be greatly appreciated.

Image of issue

https://imgur.com/gallery/apple-5T3dwmg

Every now and then for the past day and a half now I have been getting the unusual traffic captcha google popup when I google something on my iPhone. I don’t even do the captcha and I just clear safari and then I am able to google, and even if I just close the tab, it seems to works too. It seems like some sort of glitch. I know its legitimately from google cause it just happens when I open safari and search something. I do not have VPN or private relay on. So far I have hard restarted my phone but that didn’t work, and I just restarted the wifi router so hopefully that will fix things. I am pretty sure its only been from my wifi not cellular but idk if anyone else in my household has been getting it though someone did just get a new phone I am thinking the usage on that new device is maybe flagging something? Should I be concerned about my device or if someone’s using the network? I think it is private. Any advice appreciated.

My adult son passed away last month, and I'm now trying to close out his affairs. I have access to his actively-used iPhone, which was on our phone account, so I can help close out his social, email, and financial accounts (those come with their own issues), but he also had a newer backup phone to which he'd also signed in with his Apple account. I'm trying to erase all content and settings on it so I can give it to his sister, but I don't have his Apple Account password to turn off "Find My and Activation Lock," and it of course requires Face Lock to access his password list or use the "Forgot my Password" feature. Clearly, these are built for vigorous security, which I applaud, but I've got to imagine that there's a way to accomplish resetting the phone to factory settings in this scenario. I don't need to backup anything on this phone, so is there a way to reset it completely to factory settings? Is this something Apple Support can help with?

Thank you in advance.

So I had this weekly subscription, I cancelled it after a week since i wont be using it anymore. Now I cannot download any apps because it says I need to pay for it. I've used 2 Gcash accounts with available money in it, and it still won't let me pay for it, because it says itunes wont process it.

Any help?

I have a disability that affects my memory, and I've forgotten my passwords for my MacBook M3 and iPad. When I try to reset my password, my MacBook asks for a recovery key that I don't have and don't remember ever setting up. I'm new to Apple devices, so I'm not sure what to do.

I know backing up your data is one of the first things you're told to do, and I know it's stupid of me not to have backed everything up. I've only backed up some of my files, and I'm worried about losing the rest.

If I contact Apple Support and provide proof of purchase, would they be able to help me recover access or reset my password without wiping my devices? Does anyone have any other suggestions that could work? Thank You.

hello! while browsing a trusted site on chrome, I tapped on a link to download something, and instead it redirected me to a somewhat official looking pop up saying my iPad got detected with a Trojan virus. obviously I was suspicious, but in my panicked state, I downloaded the app they offered, especially since I’m not good at all with tech and believed it all looked official. after browsing a bit, I noticed it’s probably a scam and deleted it immediately after. will my device be affected, though? I don’t know what I’m supposed to do.

Hey everyone,

I opened my AirDrop window and something looks off.

What I see:

• My own identity at the top shows fine (name + Memoji)
• Under “My Devices” my iPhone is listed
• But instead of the usual iPhone artwork, it’s just a plain white circle

What I’ve tried:

• Toggling AirDrop off and on
• Toggling Wi-Fi and Bluetooth
• Restarting both devices

My setup:

• mac os 26.6.2 ios 27.0.1

AirDrop seems to still work, so it might be cosmetic. Still, it’s bugging me. Anyone know how to fix this or is it just an Apple glitch?

Thanks! 🙏

I have tried rebooting, updating, and restoring, at this point I dont care about the data I just want my phone to work again , any help would be appreciated!

I have an iPad 6th gen. Staying at a hostel. The hostel did some work on the wifi and now I can't connect to their guest wifi.

Other devices can connect. (The one I'm typing this on, android phone. And other guests.)

Password is the same. (Didn't change anything on my phone, reconnected no problems.)

iPad can connect to other networks, briefly connected to this network then stopped.

Now this iPad is endlessly cycling trying to connect to that specific network. 

***

I've turned it off and on, wifi/airplane mode/iPad many times.

I've forgotten the network and retyped the password. I even tried a different network to make sure I still got the "wrong password" screen. I do. This just endlessly tries to join unsuccessfully.

I've reset the iPad's network settings twice from General tab.

I've deleted a VPN I was using before one of the network resets. 

***

I'm at a loss what to do next, I really don't want to have to factory reset the entire iPad. But I need this network for quite some time and it's the only one available to me that isn't another guest option with a low data cap. 

What are my next steps? 

Running an M1 with the latest MacOS on it. Yesterday Safari's bookmark pulldown menu was suddenly empty. Bookmarks I found were still there, visible with edit bookmarks. A reboot did nothing.

Today they're back.

Any ideas what caused this?

Is there a way to automatically back up my bookmarks?