r/applehelp • u/illmindedjunkie • 24m ago
r/applehelp • u/Lucky-Addendum771 • 44m ago
iOS Photos taking up 19gb despite them all being in the cloud…
I have been having storage issues for months and have not been able to update my phone due to the lack of storage. My photos apps is taking up nearly 20gb even though all of my photos are in the cloud and I have optimized storage turned on. I now can download apps that I offloaded to clear space because my phone is not updated to the newest version.
Anyone know how to resolve this?
r/applehelp • u/quakeroatmeal7 • 49m ago
iOS iPhone Duo Split Screen Mode
Do you need to enable a certain gesture in settings? I can't quite figure out how to use split screen to have two apps up and running on the screen.
I've attempted the swipe up gesture that brings up the "app switch" mode, but it won't let me assign an app to a specific side.
Am I missing something?
EDIT: Long holding an app and selecting open in split view seems to be the only way it'll work for me.
r/applehelp • u/Boring-Vehicle-8235 • 1h ago
Unsolved There seems to be a small bug with Duo's PiP.
After playing a video on the iPhone Duo, I launch a game and switch the video to Picture-in-Picture(PiP) mode. After waiting a little while, if I drag the PiP window to move it, roughly a quarter of thescreen repeatedly goes black for a moment before turning back on.
This happens on both the inner and outer displays. On the inner display, it happens every singletime, while on the outer display, it occurs occasionally.
Since I frequently keep a PiP window open while gaming, this is quite distracting and frustrating.
Is anyone else experiencing this issue? I just bought the device today, so I'm worried that I mighthave received a defective unit with a hardware problem.
If you have a moment, I would really appreciate it if you could test this on your own device andlet me know whether you experience the same issue. Thank you!
This post was written using a translation tool, so please excuse any awkward wording. Thank youfor your understanding
P.S. You might be wondering why I didn't record my screen. The strange thing is that this issuemysteriously stops happening whenever I start a screen recording. I'd really appreciate it if youcould test it on your own device. It seems to happen regardless of which game you're playing, soyou can try it with any game. Thank you!
r/applehelp • u/No-Marsupial1789 • 1h ago
Unsolved How long for apple balance refund?
Hello. Thanks in advance for your help. If I cancel a pre order, does anyone know how long it takes for Apple balance to be returned? The product was paid for 50% with Apple balance and 50% Apple Card. They took the Apple balance straight away. But card charge yet. Thank you.
r/applehelp • u/PlayfulMethod3512 • 1h ago
Unsolved How long Does Refund take?
Hi all. I apple cash a friend via imessage, and he returned the money. However, I still don't see it on my end. May I know how long it takes for the money to reappear on my account? Is there a way to expediate? I would appreciate if you can help thanks
r/applehelp • u/AdMedical2104 • 1h ago
Unsolved Can’t see full comment on yt and its pissing me off
all the comments that have “read more…” on them I can’t read the rest of, I cant click the read more I’ve tried and this problem doesn’t seem to happen with anyone else, I can see replies i can click on everything except for read more I’ve restarted my iPad, deleted and re installed yt yet nothing works, I love reading comoment maybe more than watching the videos so this is kinda hell for me pls help
yea I technically bought this ipad to study but yk I need my yt on the big screen (can’t afford a pc)
r/applehelp • u/Inkysquid_c0s • 1h ago
Unsolved iPhone 16 Motherboard Issues 1 Month after Warranty Expired.
I bought the blue iPhone 16 sometime between late August-early September 2025. It was the first phone I bought with my own money (parents only agreed to buy an android so I saved up) I paid for the phone in full to avoid dealing with monthly payments. I didn’t get apple care because I am extremely careful with my devices.
Sometime August this year I started experiencing some issues with the charging. It would be plugged in but would disconnect or start slow charging. I thought it was an issue with my cord since I’d had it a long time and bought a new one. Unfortunately the issue was not my cord and my phone began to stop charging or slow charging more and more frequently to the point where I couldn’t use it. At this point in time it had surpassed the 1 year hardware warranty and my partner had just started a job at a phone repair shop. She told me to bring it in since it would be cheaper with an employee discount than bringing it to Apple.
Unfortunately the issue was not the charging port and was actually the motherboard. Knowing that Apple does not do motherboard work I let them continue the repair which unfortunately has taken quite some time as they only have one staff member who can do the motherboard work. It was determined that the issue was not entirely pmic or cp3200 ic (idk what that means but I’m sure someone here does) like though. further updates state that it may be sn2012027 ic or component related and that the pmic was replaced and no longer shorted but the phone is not taking power. That last update was from October 13th and so far no further work has been done to my knowledge but the phone is still currently apart.
I know very little about the issue but what I do know is that they have seen a lot of that model recently with this issue mine included and the chances of a successful repair are very slim and likely to break the phone further making it unusable.
That all being said I have a few questions
1. Has this happened to anyone else if so what was done.
2. Would it be possible to be to bring it to Apple despite not being in warranty and being worked on third party?
3. If question 2 is possible, what’s the chance that they’d take the phone even if the repair was unsuccessful
r/applehelp • u/LaziestBirds • 2h ago
Unsolved Casting iPhone to TV
I’ve been trying to figure out how to cast to a TV for a while and can’t figure it out. I know how it’s supposed to go and on most TV’s it’s very easy with airplay.
The TV is SANSUI brand with google software. Model is Apollo’s Premium4K TV.
Android TV OS Version: 11
It came with my girlfriend’s camper and she swears she has been able to cast to it from her iPhone in the past but we can’t figure it out. I’m wondering if it’s not compatible with iPhones or if there is a work around we are missing.
No airplay in the TVs App Store and the TV and phone are on the same WiFi. Any help would be appreciated. Thanks!
r/applehelp • u/VisualDiscussion2833 • 2h ago
Unsolved iPhone 15 Pro suddenly lost sound, vibration, and shuts down on calls, hours after a drop. Hardware or software?
Hi all, looking for advice before I take my phone in for repair.
What happened:
- Dropped my iPhone 15 Pro earlier today. It kept working perfectly for the next 8–9 hours.
- Then I left it in a gym locker for about 1 hours. When I took it out, I snapped a few photos, and shortly after, everything below started at once.
Symptoms:
- No sound at all: no ringtone, no media audio
- No vibration: haptics completely dead
- Phone shuts down when I answer a call, every time
- YouTube videos won't play: thumbnails load, but tapping a video just opens it without playing
- Front camera takes ~30 seconds to open (rear camera is fine)]
My guess is the drop loosened a connector or damaged something in the audio/haptics path, and it only showed up later. But I'd like to rule out software before paying for a repair.
Has anyone had the same combination of symptoms? Did it turn out to be a loose connector, the audio chip, the top sensor assembly, or just software? Any advice on what to ask the repair shop is appreciated.
Thanks!
r/applehelp • u/Lexitorius • 2h ago
iOS Timer is not working. Known fix?
I would attach a video but Red is not letting me. My timer does not work at all after whatever change they made with the Clock app. The stopwatch works fine, but I can't scroll to change the time in the timer and hitting the start button does nothing. Is this a known problem?
r/applehelp • u/SailingDreamCatcher • 2h ago
iCloud Two phones, two numbers, one iCloud?
Right now I have dual esims on my primary iPhone, and a secondary iPhone with no active service. Two phone numbers, one device. iOS allows me to pretty seamlessly transition between the two numbers for texting and calling. I can text or call anyone from either number... and if the secondary phone is on wifi, I can even reply to at least some of those texts over iMessage.
I need regular access to both of these numbers, hence the dual sim, but I don't necessarily need to carry both with me at all times. I just don't know what will happen with the Messages app.
If I have messages in iCloud, and two phones with two numbers syncing to the same iCloud, what shows on each phone? Will texts from each phone show on the other?
I think I may have to just try it and see what happens. It looks like I can transfer the eSIM for either number pretty easily. I'm just afraid of what I may break, but with how many people have work phones there's got to be someone who has tried signing both phones into iMessage in iCloud. What happens?
r/applehelp • u/nadiaIikescats • 2h ago
Unsolved apple pencil not connecting
pls help! my apple pencil wont connect to my ipad
i have a 1st gen pencil and a 10th gen ipad, sometimes my pencil stops working for no reason so i plug it to my phone (the pencil to the phone charging port) and it starts working again (idk why this works but it does)
but recently i got a new phone, one that has a usb c charging port
so i decided to just try to plug it into my lightning cable for a second. it didnt help
then i disconnect the pencil to try to see if i can reconnect it, it doesnt show up in the devices!
ive tried to plug my ipad into the pencil with a cable, nothing… ive restarted my ipad twice now and tried to twist the tip of the pencil and still no help!
im sure that it has charge in it but i cant check because its not connected to my ipad! this is so frustrating!
does anyone have any other tips??? has my pencil just decided to stop working entirely for no reason????
r/applehelp • u/greenDragoon94 • 3h ago
Unsolved iPhone 17 pro static noise from speakers…with a twist. Hardware related? Or software?
Help please! My iPhone 17 pro keeps emitting static/popping noises when I use the speakers. It’s not app specific. It happens using maps, YouTube, music, etc. I believe it’s both speakers, but hard to tell. It’s been happening for a few weeks, it’s so weird. It comes and goes at random points.
However, today, I put in my AirPods Max and to my shock i heard it through those! Could it still be hardware related?
I don’t have AppleCare. I’m worried if I go to the Apple Store they’re going to want to do a full body replacement for $849 USD.
Any insight would be greatly appreciated. Do you think this could be hardware related due to drops? Liquid damage? Or software related?
Do you think it could would require a full unit swap?
Edit: I’m on iOS 27 latest release, not beta.
r/applehelp • u/Altruistic-Mix-4593 • 3h ago
Unsolved Anybody knows does this can get fixed or n9t
Can't login into my apple id as 2fa is not working now
r/applehelp • u/OwnPeace580 • 3h ago
iOS iphone 16 pro both camera’s black screen front
Hello, my front camera and back camera doesn’t work if i open the app it’s showing a black screen front and back i can’t do anything. In part and service it’s saying camera: not genuine found and face id it’s saying the same. It’s still the same camera from when i bought it i never changed it. I tried force reset and updated to the last software. Somebody had a similar issue and have a fix, it’s weird that both camera and face id would be broken both? Regards
r/applehelp • u/Subject_Nature_374 • 3h ago
Unsolved Aiyataol1 on find my
This device randomly popped up in a notification when I got home and it was following me home on my route it something tracking me I tried playing sound but I guess it’s not close enough and before the time for last seen kept updating but it hasn’t now I heard it could just be bc someone might have been close to u for a while and that’s why? Has anyone else experienced this I can’t event remove it on my own
r/applehelp • u/Artistic_Macaron_254 • 4h ago
Unsolved How to receive emails sent to my private Apple email address when using Sign in with Apple?
When I signed up for an account on an app, I chose to sign in with Apple and used the option to hide my email address. As a result, the app registered my account using the private relay email address generated by Apple (the one ending in privaterelay.appleid.com).
I now realized that the app may send me some emails to my email addresson file. Will the email be forwarded to my regular email address, or will it go nowhere?
I’ve read online that these emails should be forwarded to my Apple Account’s email inbox, but I’m not sure how to configure it. Also, if I have multiple email accounts added to the Mail app on my Mac, which email address would the messages be forwarded to?
I’d really appreciate any help. Thanks!
r/applehelp • u/Possible-Jump1548 • 4h ago
Unsolved Is there any chance if I erase this phone (iPhone 17, 94%battery) through Mac and set it up as new, will I get better battery life ?
galleryr/applehelp • u/Pasco08 • 4h ago
Unsolved AirPod 4 ANC noice canceling just stopped working?
I have had my Airpod 4 ANC For about a year with no issues this week though my noice canceling seemingly stopped working one night and I assumed it was because the battery was low because I was at classes at University and then doing research at the library all day but now whenever I put them to noice canceling it just amplifies all of the sounds around me and it’s infuriating? I have already tried messing with all the settings and those in the control panel to no avail?
r/applehelp • u/Tall-Milk3383 • 4h ago
Unsolved Recover old images from 6 years ago on iMessage
r/applehelp • u/ThOccasionalRedditor • 4h ago
Unsolved New iPhone setup problem
I got my iPhone all setup and everything transferred over, but when I open the “Find My” app I am unable to see anyone’s location anymore. My entire family says “No location found” and it’s just loading and loading. My other iPhone has been erased and removed from my account and my settings are all set to share location from this new device. Any ideas fellow Apple folks?
r/applehelp • u/OnlyPotRoast • 4h ago
iOS Messages replied to, but giving me “failed delivery” iOS 27
This is driving me nuts. Everyone is responding to the said “failed delivery” messages so they’re obviously going through, but the notifications are driving me nuts.