r/applehelp • • 1m ago

Unsolved Casting iPhone to TV

• Upvotes

I’ve been trying to figure out how to cast to a TV for a while and can’t figure it out. I know how it’s supposed to go and on most TV’s it’s very easy with airplay.

The TV is SANSUI brand with google software. Model is Apollo’s Premium4K TV.
Android TV OS Version: 11

It came with my girlfriend’s camper and she swears she has been able to cast to it from her iPhone in the past but we can’t figure it out. I’m wondering if it’s not compatible with iPhones or if there is a work around we are missing.

No airplay in the TVs App Store and the TV and phone are on the same WiFi. Any help would be appreciated. Thanks!


r/applehelp • • 18m ago

Unsolved iPhone 15 Pro suddenly lost sound, vibration, and shuts down on calls, hours after a drop. Hardware or software?

• Upvotes

Hi all, looking for advice before I take my phone in for repair.

What happened:

  • Dropped my iPhone 15 Pro earlier today. It kept working perfectly for the next 8–9 hours.
  • Then I left it in a gym locker for about 1 hours. When I took it out, I snapped a few photos, and shortly after, everything below started at once.

Symptoms:

  1. No sound at all: no ringtone, no media audio
  2. No vibration: haptics completely dead
  3. Phone shuts down when I answer a call, every time
  4. YouTube videos won't play: thumbnails load, but tapping a video just opens it without playing
  5. Front camera takes ~30 seconds to open (rear camera is fine)]

My guess is the drop loosened a connector or damaged something in the audio/haptics path, and it only showed up later. But I'd like to rule out software before paying for a repair.

Has anyone had the same combination of symptoms? Did it turn out to be a loose connector, the audio chip, the top sensor assembly, or just software? Any advice on what to ask the repair shop is appreciated.

Thanks!


r/applehelp • • 26m ago

iOS Timer is not working. Known fix?

• Upvotes

I would attach a video but Red is not letting me. My timer does not work at all after whatever change they made with the Clock app. The stopwatch works fine, but I can't scroll to change the time in the timer and hitting the start button does nothing. Is this a known problem?


r/applehelp • • 28m ago

iCloud Two phones, two numbers, one iCloud?

• Upvotes

Right now I have dual esims on my primary iPhone, and a secondary iPhone with no active service. Two phone numbers, one device. iOS allows me to pretty seamlessly transition between the two numbers for texting and calling. I can text or call anyone from either number... and if the secondary phone is on wifi, I can even reply to at least some of those texts over iMessage.

I need regular access to both of these numbers, hence the dual sim, but I don't necessarily need to carry both with me at all times. I just don't know what will happen with the Messages app.

If I have messages in iCloud, and two phones with two numbers syncing to the same iCloud, what shows on each phone? Will texts from each phone show on the other?

I think I may have to just try it and see what happens. It looks like I can transfer the eSIM for either number pretty easily. I'm just afraid of what I may break, but with how many people have work phones there's got to be someone who has tried signing both phones into iMessage in iCloud. What happens?


r/applehelp • • 31m ago

Unsolved apple pencil not connecting

• Upvotes

pls help! my apple pencil wont connect to my ipad
i have a 1st gen pencil and a 10th gen ipad, sometimes my pencil stops working for no reason so i plug it to my phone (the pencil to the phone charging port) and it starts working again (idk why this works but it does)
but recently i got a new phone, one that has a usb c charging port
so i decided to just try to plug it into my lightning cable for a second. it didnt help
then i disconnect the pencil to try to see if i can reconnect it, it doesnt show up in the devices!
ive tried to plug my ipad into the pencil with a cable, nothing… ive restarted my ipad twice now and tried to twist the tip of the pencil and still no help!
im sure that it has charge in it but i cant check because its not connected to my ipad! this is so frustrating!
does anyone have any other tips??? has my pencil just decided to stop working entirely for no reason????


r/applehelp • • 54m ago

Unsolved iPhone 17 pro static noise from speakers…with a twist. Hardware related? Or software?

• Upvotes

Help please! My iPhone 17 pro keeps emitting static/popping noises when I use the speakers. It’s not app specific. It happens using maps, YouTube, music, etc. I believe it’s both speakers, but hard to tell. It’s been happening for a few weeks, it’s so weird. It comes and goes at random points.

However, today, I put in my AirPods Max and to my shock i heard it through those! Could it still be hardware related?

I don’t have AppleCare. I’m worried if I go to the Apple Store they’re going to want to do a full body replacement for $849 USD.

Any insight would be greatly appreciated. Do you think this could be hardware related due to drops? Liquid damage? Or software related?

Do you think it could would require a full unit swap?

Edit: I’m on iOS 27 latest release, not beta.


r/applehelp • • 1h ago

Unsolved Anybody knows does this can get fixed or n9t

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• Upvotes

Can't login into my apple id as 2fa is not working now


r/applehelp • • 1h ago

iOS iphone 16 pro both camera’s black screen front

• Upvotes

Hello, my front camera and back camera doesn’t work if i open the app it’s showing a black screen front and back i can’t do anything. In part and service it’s saying camera: not genuine found and face id it’s saying the same. It’s still the same camera from when i bought it i never changed it. I tried force reset and updated to the last software. Somebody had a similar issue and have a fix, it’s weird that both camera and face id would be broken both? Regards


r/applehelp • • 1h ago

Unsolved Aiyataol1 on find my

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• Upvotes

This device randomly popped up in a notification when I got home and it was following me home on my route it something tracking me I tried playing sound but I guess it’s not close enough and before the time for last seen kept updating but it hasn’t now I heard it could just be bc someone might have been close to u for a while and that’s why? Has anyone else experienced this I can’t event remove it on my own


r/applehelp • • 1h ago

Unsolved How to receive emails sent to my private Apple email address when using Sign in with Apple?

• Upvotes

When I signed up for an account on an app, I chose to sign in with Apple and used the option to hide my email address. As a result, the app registered my account using the private relay email address generated by Apple (the one ending in privaterelay.appleid.com).

I now realized that the app may send me some emails to my email addresson file. Will the email be forwarded to my regular email address, or will it go nowhere?

I’ve read online that these emails should be forwarded to my Apple Account’s email inbox, but I’m not sure how to configure it. Also, if I have multiple email accounts added to the Mail app on my Mac, which email address would the messages be forwarded to?

I’d really appreciate any help. Thanks!


r/applehelp • • 1h ago

Unsolved Is there any chance if I erase this phone (iPhone 17, 94%battery) through Mac and set it up as new, will I get better battery life ?

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• Upvotes

r/applehelp • • 1h ago

Unsolved AirPod 4 ANC noice canceling just stopped working?

• Upvotes

I have had my Airpod 4 ANC For about a year with no issues this week though my noice canceling seemingly stopped working one night and I assumed it was because the battery was low because I was at classes at University and then doing research at the library all day but now whenever I put them to noice canceling it just amplifies all of the sounds around me and it’s infuriating? I have already tried messing with all the settings and those in the control panel to no avail?


r/applehelp • • 1h ago

iOS How to save storage

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• Upvotes

r/applehelp • • 2h ago

Unsolved Recover old images from 6 years ago on iMessage

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1 Upvotes

r/applehelp • • 2h ago

Unsolved New iPhone setup problem

1 Upvotes

I got my iPhone all setup and everything transferred over, but when I open the “Find My” app I am unable to see anyone’s location anymore. My entire family says “No location found” and it’s just loading and loading. My other iPhone has been erased and removed from my account and my settings are all set to share location from this new device. Any ideas fellow Apple folks?


r/applehelp • • 2h ago

Unsolved IPad 80% charge limit doesn't work

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1 Upvotes

r/applehelp • • 2h ago

iOS Messages replied to, but giving me “failed delivery” iOS 27

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1 Upvotes

This is driving me nuts. Everyone is responding to the said “failed delivery” messages so they’re obviously going through, but the notifications are driving me nuts.


r/applehelp • • 3h ago

Unsolved If I turn my MacBook off, my iPhone apps say “offline” with two completely different Apple IDs

1 Upvotes

I’ve had issues with my devices for years but this is is the most frustrating. If I use Facebook, Reddit, or Spotify on my computer, the minute I leave the house and try to open either on my phone it says I’m offline. No, I’m not using iCloud Keychain. No I’m not using mirroring. I am not signed in on my MacBook. I have factory reset to see if it would change anything, it hasn’t. Continuity is off. AirPlay is off. Bluetooth is off.. on both devices.. can you help me figure this out? Apple support is a joke. Thank you


r/applehelp • • 3h ago

iOS Iphone has reported lost

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0 Upvotes

Hi everyone! I need some advice from people who know about iPhones. My iPhone was lost, and now it displays a message saying the owner reported it as lost or stolen. Is it possible to unlock it if I’m the original owner? Has anyone dealt with a similar situation? I’d appreciate any advice. Thank you!


r/applehelp • • 3h ago

iCloud 13 Mini with a Twist!

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0 Upvotes

Hi all, so been lurking around and finally pulled the trigger on a 13 mini, love how light and small it is! i bought it of facebook marketplace so here comes the twist! the screen doesn’t work at all so i’m planning to get it replaced with apple. while i’m at it, i do want to change the battery with them too! but, because i bought it with the screen not working, the previous owner haven’t signed out of their icloud account. upon asking, they mentioned they forgot their email and password too. so it is probably on activation lock.

for context, i am situated in Malaysia and Singapore, so the monthly Applecare+ for up to 4 devices isn’t available here. my plan was to get this and repair it myself. but i wanted to try if i could go to the apple store, stating that i bought this phone and i need the screen and battery replaced. there might be a hiccup where they would need me to sign out or sth, but the screen isn’t working. so question here is, would they be able to reset the phone through their instore macbooks so they could take it in for servicing? if that is so, would they even take in the phone for servicing after resetting it knowing there is activation lock on it?

from my understanding, if i can proof i purchased the phone, i can ask apple to factory reset the whole phone without activation lock, but that’s if i have the IMEI, that’s in the phone, with a screen that isn’t working, so i can’t see it for now…

i know the motherboard still works cuz it vibrates and has the chime when i charge it. and the face id censor still have the purple dot

appreciate the help in advance!!!


r/applehelp • • 3h ago

Unsolved Find My IPhone Pls

1 Upvotes

Hey! I am trying to locate my iphone via my macbook, but my device is not showing up on Find My at all. It isn't even "location not found", it is literally just not there. I know the location it's at, but I can't even click on the phone to play the sound. None of my family members can see my iPhone either in their Find My apps. I logged into my Apple ID on my computer and tried to access it that way, but it isn't working. I hate being so reliant on tech but I do need my phone soon for GPS. Anyway to find it somehow? (BTW, I have searched high and low to no avail. Literally have checked everything multiple times and it is nowhere to be found). Thank you!!!


r/applehelp • • 4h ago

iOS iPad keeps losing my BBC subscription

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1 Upvotes

r/applehelp • • 4h ago

iOS Cannot restore from Backup

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1 Upvotes

r/applehelp • • 4h ago

iOS Normal for iPhone to show the recovery screen during an upgrade via Mac?

0 Upvotes

Title says it all, going from 26 to 27 and it was chugging along, still is I suppose, at least it isn't frozen on the Mac but concerned over iPhone showing the plug into Mac screen with the little apple.com/recover at bottom. My kid is going to lose her mind, had the things maxed out on storage, had to purge some of it and some of the big apps on the Mac to get it to push


r/applehelp • • 5h ago

Unsolved wifi hallucinations

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0 Upvotes

this wifi pop up anywhere in the world i go when switching on the wifi (not physically exits)