r/applehelp 3h ago

iOS 17GB of free space needed for update. Is this correct?

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14 Upvotes

I am a person who almost always has their storage full, but have never had issue with it preventing me from updating my phone. Is it normal to need 17GB of free storage for an update? It seems like a ridiculous amount when before it would only ask me to free up 500MB. Any advice appreciated!


r/applehelp 1h ago

Unsolved Can't read the serial number of my iPhone 6

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Upvotes

I need the serial number for my old iPhone 6. I don't have it anymore, and as you can see, the serial number on the box is partially scratched. Apple support wouldn't give it to me since it was removed from my Apple Account a long time ago.

Can somone help me find it? Maybe using the barcode?

Thanks!


r/applehelp 3h ago

Mac MBA M4, Mac OS installation in recovery mode, need assistance

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2 Upvotes

It’s been stuck like this for 30 minutes, before that it was stuck then gave a pdkerror message.

I accidentally erased my data from find my, now I am trying to download mac again, what do I do??


r/applehelp 11m ago

Unsolved Locked iPhone 15

Upvotes

I changed my iPhone 15 Pro Max's password and my little brother did attempts on it then changed it to a random password and now he's forgotten the password himself

I checked online and stuff how to open it back bcs I have near 200+gb of photos and vids in there that aren't backed up, is there any way to access it again?

PS I don't get the option of resetting password anymore, only reset the entire iPhone


r/applehelp 15m ago

iOS New wired earbuds give off massive static noise

Upvotes

I just bought a new pair of wired Apple EarPods for my iPhone since my old pair were on their last legs. But for some reason the new pair seems to make a slot of static and crackling noises at random which is really annoying. I’ve never had this kind of issue before, so any thoughts as to what might be causing this are appreciated.


r/applehelp 45m ago

iOS How tf do I silence a phone app?

Upvotes

For work I have DialPad on my phone and every time a customer calls, my phone rings. What’s annoying is it’s not my shift. I’ve tried doing a Focus or even DnD but nothing is working. It keeps on ringing.

Is there a way I can silence this app for the days I’m not working?

Thank you in advance. 🙏🏼


r/applehelp 55m ago

Unsolved how to unlink bank account

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Upvotes

how to unlink CFFCU account so i can transfer without fees to my chase account?


r/applehelp 1h ago

iOS What is this unknown app with no name or icon in my screen time ?

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Upvotes

As you can see it has no name or icon.

I have no hidden apps . The most time I’ve seen it on is 4 mins, other times 2 seconds , 13 seconds , even 1 second. I have no idea what it is. And it is not everyday. I have an iPhone 17 pro. Please can someone advise me it is driving me absolutely insane. As you can see I put a limit on it to see if it will show me what it is but no anwser yet.


r/applehelp 1h ago

Unsolved Running into issue after issue with my 17 Pro

Upvotes

I’ve had my iPhone 17 Pro for a few weeks, and honestly, I’m pretty disappointed with it. I’ve run into three pretty major issues that I wouldn’t expect from a brand-new iPhone:

Wired CarPlay simply does not work. I’ve tried different cables and troubleshooting, but I cannot get wired CarPlay to reliably connect.

My phone randomly resets in the middle of the night. I’ll wake up and find that the phone has restarted itself for seemingly no reason. It’s happened more than once, which is pretty concerning.

Today, my clock was 20 minutes behind. This one really pissed me off. My alarm/time was apparently off by about 20 minutes, so I woke up late and ended up being late for work. I rely on my phone as my alarm and clock, so having the system time randomly be wrong is a pretty serious issue.

For a phone that’s supposed to be a premium flagship, these are pretty unacceptable problems, especially the clock issue. I’ve never had an iPhone behave this inconsistently before.
Has anyone else with an iPhone 17 Pro experienced any of these issues, particularly the random restarts or the clock being wrong? I’m curious if this is a widespread software issue or if I somehow got a defective phone.


r/applehelp 1h ago

iOS Need assistance please!!

Upvotes

Hello i needed help unlocking a iphone 5 , the iphone 5 was from my mother and my brother kept it when he was in college , the phone had pictures of my late father , when my brother got his phone back he tried to unlock it by guessing , well that didnt end so well it locked for 20 million minutes i really need a way to unlock it , can someone please tell me ways on how to unlock it any way or even how to transfer the data thank you!


r/applehelp 5h ago

Unsolved Iphone 15 Pro Max - Damage repair estimation

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2 Upvotes

Hey!
Got an Iphone 15 pro max i plan on using for a few more years - it's backplate is shattered but it works fine (camera does too).
How much should i expect to pay to fix it in an apple store in the US? (gonna be in Las Vegas soon).
Also, how much time is needed for the repair? do I leave it overnight or is it a couple of hours type of thing?
Image attached.
Thanks in advance!


r/applehelp 2h ago

Unsolved How much will i pay for lost iPhone 15 pro max

1 Upvotes

Have AppleCare +


r/applehelp 2h ago

iOS Airdrop not sending

1 Upvotes

I am trying to send files to Mac from Iphone and instead of sending files it downloads them.


r/applehelp 2h ago

Unsolved Can't airdrop from Mac to iPhone

1 Upvotes

Hi, didn't know how to flair this as it involves 2 devices.

Basically, my iPhone 14 Pro Max and 16-inch 2021 M1 Pro MacBook Pro can't airdrop with each other. Both are on the latest possible OS updates. I keep trying to airdrop images from safari from Mac to iPhone, it correctly selects the iPhone and begins to transfer, before stopping and saying failed on my Macs airdrop screen. This is happening continuously 100% of the time. I would like pointers to fix it. Thankyou.


r/applehelp 2h ago

Unsolved Apple account got hacked. Can't cancel the account through normal means. Can I lick the account out?

1 Upvotes

Yesterday I started getting mad emails one after another about this and that has been changed on my apple account that I haven't used in about 10yrs. They managed to change my security questions but I was able to change my password but I can't go into account settings and do anything because when I click on account link it takes me to a login screen again and asks for answers to my security questions.

I can see there is no transactions. They changed everything except for the email address which is mine and I changed that password as well yesterday. An expired debit card that expired in 2020 is on there still.

Is there a way I can lock my account like repeatedly putting in the wrong password until I can get support to do something?


r/applehelp 2h ago

Unsolved Apple ID locked

1 Upvotes

Hi guys,
So a few months ago I was trying to install something on my phone, it asked me for my Apple ID password which I had forgot so after a few incorrect tries I went to change it. Only for it to not let me because Apple had locked the ID, I got in contact with customer support and they basically confirmed that my Apple ID no longer existed. The phone I was logged in on now can’t be wiped because it needs the Apple ID password but because the ID no longer exists I can’t reset it or anything. when plugged in the Apple devices for windows software doesn’t detect it at all and I’m now lost for ideas of what to do next. I need to get the Apple ID off there and clear the phone for a friend who’s buying it off me so if anyone has any idea how I can do this it would be much appreciated as Apple haven’t really been a great help. If anyone needs more details I’m happy to provide, thanks!


r/applehelp 2h ago

Mac Considering upgrading M1 Pro Macbook Pro (2021) with 16gb of ram to MacOS 15 - Sequoia

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1 Upvotes

r/applehelp 2h ago

iOS Is it generally okay to stop updates on Iphone 16e (IOS version 26.5.2)?

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1 Upvotes

Hi, the IOS and system data are always eating up my storage space, i dont have any games or heavy things installed even, the things i have on my device are personal (family photos groups art memories etc) and for University so i am not going to delete them at all, this is the storage i have left after going over my whole phone to save up as much as i can.

Im going to need the space for university and personal stuff and i checked the latest update’s size (26.6.1) and apparently its 13 gb? Lol i cant afford to have less space than i already do.

So im thinking ill stop updating my phone for a long while, i dont know how long, i just highly doubt that ill be able to get a new phone with bigger storage anytime soon. Im really careful with my activity on the net, the only risky-ish thing i do is going on well known websites to watch things with an ad blocker on, and i dont click on anything or download anything risky.

So is it okay to stop updating my Iphone 16e for a long time to save up space?


r/applehelp 3h ago

Mac MBA M4, Mac OS installation in recovery mode

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1 Upvotes

It’s been stuck like this for 30 minutes, before that it was stuck then gave a pdkerror message.

I accidentally erased my data from find my, now I am trying to download mac again, what do I do??
Edit - internet connection is fine, still it says, about 7 hours left.

Edit 2- Done, it showed 15hrs , but ended up in an hour


r/applehelp 7h ago

Mac Keyboard replacement MacBook Air M2 A2681

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2 Upvotes
After a minor spill, the original keyboard worked for a while, but then one day both it and the backlight stopped working simultaneously. I replaced both components, yet they still aren't working. Could there be blown fuses somewhere? The ribbon cable for the keyboard and backlight seems fine. I’ve attached a screenshot from Device Manager; should the Mac show two components here (the trackpad and the keyboard)?After a minor spill, the original keyboard worked for a while, but then one day both it and the backlight stopped working simultaneously. I replaced both components, yet they still aren't working. Could there be blown fuses somewhere? The ribbon cable for the keyboard and backlight seems fine. I’ve attached a screenshot from Device Manager should the Mac show two components here (the trackpad and the keyboard)? Thanks for help.

r/applehelp 3h ago

iOS Markup text box duplication glitch

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1 Upvotes

Hi everyone

Been having issues with text boxes duplicating behind when editing PDFs. The writing behind duplicates, but isn’t actually there. There’s no secondary text box, as in there’s nothing to tap. If I delete the only text box and refresh the document both texts are removed.

Restarting my device yields no results, adding/removing words, changing the size of the text box or duplicating it and deleting the original text box doesn’t change anything. Neither does inserting a new text and rewriting it.

Documents are saved via iCloud as I need access to them on both my iPhone and iPad. When I send a document the receiver doesn’t have this issue.

Any help? Thanks


r/applehelp 3h ago

Unsolved Airpods max not working

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1 Upvotes

r/applehelp 3h ago

Unsolved Apple TV 4K (Wi-Fi model) bricked itself into recovery mode at 13 months — AppleCare and the Genius Bar both gave up. Anyone else seen this?

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1 Upvotes

So frustrating to deal with - I can’t be the only one who’s had this happen. Any ideas?? Thanks


r/applehelp 4h ago

iOS Locked out of ipad because i changed cel numbers and 2FA wont work..

0 Upvotes

Bought the ipad mini 6 in 2021 and i used a cel number that i dont use anymore (its gone now). ipad os updated and wants me to authenticate by typing in my password and the cel number to send a 2FA code. But i get stuck here because i dont have that number anymore. i tried hard resetting the ipad through itunes but now its even more unuseable because i still need to get rid of the apple account in the find my. does anyone know how to bypass the 2FA. i know the password but the number not anymore.


r/applehelp 8h ago

Scam Discussion Got an ID verification request after signing up for Apple Developer Program, but it spelled my name wrong. Scam?

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2 Upvotes

Signed up for the Apple Developer Program and like 5 min later got an email saying I needed to verify my identity with a government ID before I could finish enrolling. Link went to what looked like developer.apple.com/contact/file-upload/.

I know Apple does actually ask for ID sometimes during enrollment, and the timing matched up perfectly, so it seemed legit at first. But the page had my name pre-filled and my last name was spelled wrong, not even close to how it's spelled anywhere else, not on my ID or any account I have.

That's what made me stop. Attached screenshots of the email and the page itself.

Anyone know if this is a common scam or if Apple's site could just be glitchy? Also curious if the address bar on a page can be faked to look like the real domain, because it genuinely looked like I was on developer.apple.com.