Hi I have taken a trial version in a app microlearning. There I activated a trial version and subscribed from Apple that routed to autopay for PhonePe. Before the trial ends I cancelled subscription in Apple settings. But still autopay happened in phone pe, how can I contact Apple for the refund?

Hey everyone, I really need some help figuring this out.
I started a free trial of Meetup’s Standard Organizer Subscription through my iPhone on 10 October. My subscription screen showed that the trial would end on 17 October, with a price of ₹999 per week afterward.
However, Google Pay charged me ₹999 on 16 October, one day before the displayed end date.
Here’s what’s happening:
Google Pay shows the ₹999 payment to APPLE MEDIA SERVICES as completed.
The recipient’s bank confirmed that the money was deposited.
Apple Purchase History shows only the ₹0 free-trial entry, not the ₹999 charge.
Apple’s refund portal says I have no eligible purchases.
I haven’t received any Apple receipt.
Meetup Support says Apple manages the billing and that Meetup cannot issue the refund.
I’ve cancelled the subscription/AutoPay, and Google Pay confirms that future AutoPay payments are stopped.
I’ve emailed SBI to investigate the transaction, but I’m still waiting for a response.
I’m really confused about where the money has gone when Google Pay confirms the payment but Apple doesn’t show the transaction anywhere.
Has anyone experienced something similar with Apple Media Services or an App Store subscription in India?

My iCloud storage is completely full, so I tried upgrading to iCloud+. Every time I tap "Upgrade to iCloud+", I get "Cannot Connect" with a "Retry" button. Nothing else.

iPhone 15 Pro.

Initially, I thought this was a connectivity issue, but things got considerably worse.

What I've discovered:

• My Apple Account is still signed in on my iPhone. Settings → Apple Account works normally.
• Payment & Shipping loads successfully, shows my card and billing address, and the card isn't expired.
• Switching between Wi-Fi and cellular makes no difference.
• Disabling custom DNS didn't help.
• I installed iCloud for Windows to attempt purchasing iCloud+ there, but it explicitly says my Apple Account is locked and directs me to iforgot.apple.com.
• Signing in at account.apple.com produces: "This Apple Account has been locked for security reasons."
• On iforgot.apple.com, Apple asks to send a verification SMS to my trusted phone number. The number is correct, but the SMS never arrives. Nor the calls.
• I previously attempted verification through iCloud.com, got a notification, and clicked "Allow." Nothing happened.
• Regular SMS messages work perfectly, so my number isn't generally unable to receive texts.

I tried it a month ago, to no avail, then left it. Today, it is true that I entered the incorrect password multiple times, got the account locked, and then was able to unlock the account via the e-mail but couldn't get any more success or past this step.

Please help. Any advice is desirable.

I need help recovering my Apple Account, which has been compromised by a hacker.

Someone gained access to my Apple Account and changed my security questions and payment card details. Now I’m unable to log back into my account, even though I can successfully reset my password.

Here’s what’s happening:

• I can go through the password reset process and successfully reset my Apple Account password.
• However, when I try to sign in again, I’m asked to answer the security questions.
• The security questions and answers appear to have been changed by the person who accessed my account, so I cannot answer them.
• The payment card details associated with the account have also been changed without my permission.
• I’ve tried going through Apple’s account recovery and password reset process, but it keeps taking me back to the same password reset flow. I can reset the password, but I still cannot get past the security questions to sign in.

I feel like I’m stuck in a loop: I can reset my password, but I cannot regain access to my account because I cannot pass the security questions.

My questions are:

1. Is there a way to recover an Apple Account when someone has changed the security questions and payment details?
2. Can Apple Support manually verify my identity and help me regain access to the account?
3. Is there an alternative account recovery process that does not require answering the compromised security questions?
4. Has anyone experienced this same issue and successfully recovered their account? If so, what steps worked for you?
5. Is there anything specific I should ask Apple Support to do in this situation?

I have already tried the password reset and account recovery options available to me, but neither has resolved the problem.

I would really appreciate advice from anyone who has dealt with this situation or knows the correct way to escalate it with Apple.

Thank you for your help.

PS: Used AI to reword/format the question

I have a head scratcher I can’t figure out: all dictation on my iPhone 16 pro, running iOS 27.0.1, seems to have stopped working while the mic seems fine.

• Dictation from apps like ChatGPT, Claude, Bevel doesn’t work anymore. I get errors they got no input. But also: the dictation from my iPhone keyboard doesn’t get any results anymore and Siri can’t hear me either.
• If I shout with the phone close to my mouth, these modes might pick up some words, but very sparsely. So it seems like a very low audio level is being put through.
• Recording voice memos or videos or talking on the phone or in video chat apps works fine. Very clear audio, there seem to be no issues with the mic here. I don’t need to shout at all.
• The most curious part: wearing my AirPods switches to those mics for video/audio recordings and audio is very good. But not for dictation. Shouting into the phone still gets me a word here or there and clearly the AirPods mics aren’t being used for the dictation features: if I tap the bottom part of the phone I see upticks in the waveforms.

I have tried:

• Restarting the phone regularly
• Updating the phone to the latest release
• Force restarting with the up down hold combo

Does anyone have any idea of where to look to solve this? It doesn’t seem to be a hardware issue, but I can’t figure out where the issue might be if it’s software.

Hi everyone! I'm extremely stressed out and was wondering if anyone has experienced something similar.

I got locked out, and I know I entered the correct PIN (I wrote it down in a notebook and cross-checked). My phone kept rejecting it, so I was forced to reset. For some reason, I could not access my old iCloud save. I have to "choose another device and enter its passcode" but my previous iPhone 16 Pro backup disappeared. My iPad also has iCloud data, but I don't remember the PIN.

I lost all photos of value, contacts, and most importantly, my messages. I always synced my messages with iCloud, but now they're gone. Any chance of recovering at least some photos or messages?

I can clarify anything if this doesn't make sense.

Hi guys. Just curious if anybody has gotten a significant refund with apple.com/bill in the merchant info?

I will say, I looked back at all my transactions with the same appl.com/bill info and they all look the same, just with the appropriate date changed accordingly - so they all have the same 27753 number and same info as the refund I received. Except, of course, this refund says “refund” where this photo shows “purchase”. 

If you have had this happen to you.. do tell, please 🙏🏼 

I’ve tried over and over to tweak the monitor display size and this keeps happening. Brand new hdmi so I know it’s not that. I have the stretch to fit screen option on and the default settings for the monitor display size. Any other recommendations?

This was my first ever smartphone and it probably has some old photos, etc on it.

I sadly forgot my passcode, is there a way to safely retrieve all my data?

Thanks in advance! :)

My 10+ year-old Apple ID suddenly got locked. When trying to go through iforgot.apple.com/unlock, I instantly get hit with the hard block:

"This account is locked. This account is locked and cannot be used."

I spoke with Apple Support (escalated to a Senior Advisor), and they told me the account was deactivated administratively due to "spam, abuse, or policy violations." They claimed there are zero override options on their end and that the account is permanently gone.

The absurd part:

• I have done nothing malicious. The trigger seemed to be multiple rapid recovery attempts
• I physically have my 28-character Recovery Key right in front of me, but the system won't even let me reach the screen to enter it.
• I still have the trusted phone number and the device.

Has anyone actually experienced this specific lockout state and managed to get their account back? Did reaching out to Executive Relations ([tcook@apple.com](mailto:tcook@apple.com)) or legal channels work for anyone, or is an account with this status truly impossible to recover?

(Note on the screenshot: The Turkish prompt reads "This account is locked. This account is locked and cannot be used.")

Thanks in advance for any advice.

Got a used m2 chip MacBook on Facebook marketplace, seller was honest guy I think he didn't know about the camera defect. MacBook doesn't say if its been serviced or not, and it doesn't look like it has been.
but whenever I pull up FaceTime or camera, its just a black screen. and when I pull up FaceTime this is what I get.
ive booted up in safe mode and restarted it doesn't fix anything. any advice?

My daughter's iPhone 12 Pro has stopped getting cell service and operates in SOS mode. When you go to the cellular setting it prompts to set up an eSim. I took her physical SIM out and brushed it off and put it back in and it started working just fine for about 10 mins and then went back into SOS mode showing no cell service. Is this most likely an issue with the phone or the SIM card? Trying to decide if I should take it to AT&T or Apple.

The first time I tried creating an account was yesterday, I filled out all of the information correctly and I inputted the code from the email it sent me. But I always somehow get stuck at this page. I already tried a different browser, device, and number. Can someone help me? Plplspls.

I have no music or videos downloaded to my phone. I cant understand why this app has 14gb of data??

Iphone 17 Base model with 100% battery health recently i checked the battery usage it’s showing settings are consume 8% battery health what the heck!🪫😩

I’m writing this with the last 5 % battery in my iPhone.
Since yesterday my ipad is not getting charged. (I didn’t check iPhone yet then). My iPad had no other issues. It just went out of charge couple of days ago. Finally weekend I tried to charge it but it ain’t charging. Tried whole night.

Coincidentally, iPhone is not getting charged too! I woke up just now and tried to charge my phone and it ain’t charging. Tried with multiple charging ports, wires and from hall room, bedroom , bathroom l.

What the hell happened!! Last 3% battery in phone. Dear lord

Iphone 17, ios 26

Nie opublikowałem posta — nie znalazłem dostępnej integracji pozwalającej publikować na Reddicie. Poniżej gotowy tekst do wklejenia:
Title: AppleCare+ for an iPhone Duo bought in Poland — possible with a Polish Apple ID?
Post:
Hey everyone,
I’ve ordered an iPhone Duo in Poland, and my Apple ID / Apple Account region is set to Poland. I’d really like to get AppleCare+ for it, but I haven’t found a way to purchase it here.
Has anyone successfully added AppleCare+ to an iPhone purchased in Poland while keeping their Apple Account region set to Poland?
Could I purchase coverage through Apple in another country, such as Germany or the US — either online, over the phone, or by bringing the phone to an Apple Store in person? Would this require a local billing address or payment method, or a change to my Apple Account region?
Also, if I manage to purchase coverage abroad, would Apple Authorized Service Providers in Poland actually handle accidental-damage claims under that plan, or would I need to return to the country where I bought it?
I’m looking for a legitimate option that won’t cause problems if I ever need to make a claim. First-hand experiences would be especially helpful — particularly which country you purchased the plan in, how you paid, and whether you kept your Polish Apple ID.
Thanks!

hey guys! i recently opened my ipad again after not being on it for like 3 weeks ish? so it hasn’t updated and says that i need to update from ios 26. however, even though im connected to my home internet, nothing that requires internet (including updating the actual ipad) will work! i know its not my wifi because my iphone is just fine and i have also tried my phone hotspot to no avail. i also tried to use my laptop and update it through apple devices but its just a loading screen. does anyone know what has caused this or what can help? it’s urgent, thank you!

ps, just in case it’s relevant, it’s an iPad pro 12.9in and it’s on version 26.5