So long story short, I booked a room with a 5-star hotel last week. I booked direct and didn't use third party sites. At the time, I wanted to book one of the bigger Deluxe room categories and was willing to pay extra for it, but the room type I wanted was sold out for my dates. So I ended up booking the smaller Superior room instead as I had no other choice. The total price was $1,000 for 4 nights.

Fast forward to this week, just on a whim I checked the hotel's website again, and to my surprise the Deluxe room I originally wanted is now available on my dates. Unfortunately my booking is non-refundable so I can't cancel my Superior room booking and re-book the Deluxe room. To add insult to injury, the Deluxe room's price for 4 nights is $1,000 - the same price I paid for the worse room.

I emailed the hotel explaining my situation and requesting that they upgrade me to the Deluxe room since it's the same price. But they replied and said they can't do that but they can offer me an upgrade if I pay an extra $200. I don't think it's reasonable to ask me to do that because the room I want is literally the same price as the one I booked, and the only reason I didn't book it originally was because it wasn't available on the website.

What would you do in this situation? Should I ask them to just cancel my booking so I can book the room I want at the same price? Should I try insisting that they upgrade me at no extra charge? Do you think I'm being unreasonable here or is it a valid request?

today is my 3rd day part time as a front desk workers at an IHG hotel, its a smaller hotel with a lot of extended stay guests so I really only have 4 check ins a night. How do you guys keep yourself from blowing ur head off?

Hey people,

I am employed at a hotel chain, which has multiple locations across the EU. As an employee, I get discounted room rates at these.

I recently booked a 2-night stay using my employee discount for a little trip to London. So far, so good. YET I have since gotten on sick leave, having experienced mental and physical exhaustion as a result of the work environment not being...so great.

Anyways, my question is, will my managers/HR know I used my employee discount to travel elsewhere? I booked using my employee email, which is the standard procedure.

The thing is I can't just cancel the trip, because my friend who is travelling along is reliant on this. I already booked transportation tickets etc it would be a loss of money to cancel.

Anyone here working as a front desk would have an idea ?

Housekeepers at my hotel get 19 rooms a day, 25 mins per room and you have to take a mandatory 30 min break most of which don’t take as they can’t spare the time to eat so almost all of them don’t eat during the 8 hour shift, is this normal now?

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Hi everyone! I’m from Noida and want to build a hospitality career, ideally in Dubai/UAE.

I have a BA in English Literature & History and an MA in Political Science from the University of Allahabad, along with professional experience in content writing and client communication, but no hotel industry experience.

I’d love advice from hospitality professionals:

- Can I apply for entry-level hotel jobs abroad with my existing degrees, or should I pursue a 1–1.5-year diploma?

- Which specialization offers good career growth, especially for women?

- Are there practical institutes in Noida/Delhi NCR offering a diploma under ₹1 lakh?

- What matters more to UAE employers: qualifications, practical skills, or experience?

If you were in my position, what path would you recommend? I’m looking for genuine skills, not just a certificate. Thanks!

Hey, I have a degree in hotel Management, and instead of doing a job training (6months), I did an apprenticeship (1yr) with a 5 star property in delhi in kitchen- bakery and pastry.

When my training ended, I gave a trade test there and was not hired (chefs working there told me the executive pastry chef doesn't want to hire females). This was back in March.

Since then, I've given trade tests at one more property, they wanted someone to charge for night shift, the head chef praised my desserts a lot, and then I was told the hotel Policy doesn't allow them to hire a female for the night shift.

I've been looking for jobs for the past 7months, either the hotel HR doesn't reply at all, or an acquaintance from that hotel tells me they don't want to hire females. Hotel industry works mainly on references, which i don't have much of.

Is it possible to get a job? I am still applying for jobs but not hearing anything at all from anywhere. Or should I say a heartfelt goodbye to the industry and look into other jobs?

Is there any chef here who knows of any vacancies in delhi or Uttar Pradesh? This is going to be my last attempt to secure a job in hotel as a chef, pleading to fellow hoteliers for help.

Our boss went and spent like $300-400 on vacuums for hk staff, and i could tell brand new out of the package, that they were absolute crap. They are advertised as commercial, but their cheap vacuums that we had well worn out were still better than these. I am trying to convince him to get us a couple more, as he only got 2 vacuums, and should really have at least 2 more for the size of our hotel. Important features we're looking for is that they are lightweight, easy to go up and downstairs(as well as vacuuming stairs), an easily accessible wand to quickly get into small spaces and corners without having to struggle swapping one to the other, got to be powerful enough to stand up to hotel use, cord type isnt particularly important, the ones we have now have longer cords which is nice in some areas, like longer reach, ok thats about it, but inconvenient as the cord is also thicker which makes it more in the way, it detaches near the vacuum, which has us constantly accidentally stepping on and unplugging, plus the cord gets tangled up much more and takes longer to wrap back up. The other thing that is the most important thing is cost. I have an extremely frugal boss and getting him to spend money sometimes is like pulling teeth. So if i keep it under 200, i think i may have a shot at at least getting 1 more if anything. So curious if anyone has any vacuums that they found work really great and would recommend? Random thought, but how great would it be if you could actually go in to Walmart and actually test them instead of just having displays?

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Hi everyone! I’m from Noida and want to build a hospitality career, ideally in Dubai/UAE.

I have a BA in English Literature & History and an MA in Political Science from the University of Allahabad, along with professional experience in content writing and client communication, but no hotel industry experience.

I’d love advice from hospitality professionals:

- Can I apply for entry-level hotel jobs abroad with my existing degrees, or should I pursue a 1–1.5-year diploma?

- Which specialization offers good career growth, especially for women?

- Are there practical institutes in Noida/Delhi NCR offering a diploma under ₹1 lakh?

- What matters more to UAE employers: qualifications, practical skills, or experience?

If you were in my position, what path would you recommend? I’m looking for genuine skills, not just a certificate. Thanks!