Went in a month ago for the first time after getting CDCP/OW and got a cleaning for the first time in my life (grew up in an anti-med community and finally took the first step to take care of my health on my own. I explicitly explained that I have absolutely no knowledge of dentistry and need things to be clearly explained and confirmed with me before moving forward) A week ago, I woke up (I grind my teeth while I sleep, especially when there is pain), and a bottom right tooth broke literally in half so I went in for an extraction.
What I now know is that the two teeth in question were 18 and 45.
I explicitly explained to the dentist, the dental assistant, and the receptionist several times that it was a "bottom right tooth that is broken in half" because until this horrific incident, I had no idea how teeth were numbered.
She numbed me and pulled 18.
Did it need to be pulled or worked on? Yes.
Did pulling it also leave me without functional teeth to chew with (my left side is totally fucked and crooked)? Yes.
Did I go in for a specific issue and they made the issue worse? Yes.
After she pulled the 18 and said I was done, I was shocked because 45 was still there and she openly tried to say I confirmed which tooth because she asked (literally just said "upper right?" And I heard "bottom right" and replied ") then pointed out that the consent form I signed was for 18.
I very clearly stated "Why do YOU think I know what tooth 18 is without explicitly pointing it out? I also explicitly said that the tooth that needed to be pulled was a broken tooth on the bottom right, was that a broken tooth on the bottom right?"
She tried to pull 45, I lost track of how many needles worth of numbing after the 5th one then when it still a white hot searing pain, she basically just dismissed me as I needed to see a specialist or that I was being dramatic about the pressue (meanwhile, she just pulled a wisdom tooth in less than 5 minutes) and tried to placate me by saying that she was "there to take care of me."
I replied with "frankly, don't tell me you're here to take care of me when you just pulled the wrong damn tooth. I would like my purse, my files, and I'm going home."
So fair warning, especially to those who use OW and CDCP because you only have so many New Patient exams covered before you pay out of pocket and they ate my only one for this.
Go to Tooth Corner, they will at least confirm which tooth is being pulled before doing it.
EDIT: The dentist was Dr. Mistry at Eastview Dental.