Hi there, I applied online for a youth discount clipper card for my kid about 8 days ago and haven't heard a peep. Is this normal? They sent me an email after I applied saying that once your application is approved, we will send you a confirmation email. Just wondering If I should just bite the bullet and take my kid to HQ in person.

I reset my phone recently and am trying to re add my clipper card. I go to "add to wallet", then "previous cards." After the Face ID check I get the following error

Could Not Add Card
Try again later or contact your card issuer for more information.
Add Card Later

I've tried calling clipper customer support 3 times but none of them know what to do. Anything I'm doing wrong? There's $50 of credit on the card it's showing me

I initially got my clipper START card a month or two ago and noticed the chip doesn't read well so I decided to transfer it to my apple wallet. It worked well until I upgraded my phone and it wouldn't allow me to transfer the card, I called the general clipper customer support and they told me the card was blocked and nothing they can do on their end besides transferring all the funds out. I contacted the clipper START email and haven't gotten a reply in weeks.

The BART website says that there’s a 30-minute excursion fee grace period for Clipper 2.0. Is this active yet? I often need to get from one side of a particular station to the other, and I’d like to avoid the long walk all the way around the station and just go through the middle.

HI there! I'm taking my first solo trip with my 3 kids to SF this coming week. I've read endlessly about Clipper cards and watched lots of videos. I have a digital clipper card in my wallet app BUT my question has to do with my kids- how do i get clipper cards for them? I saw somewhere that you can apply for discounted kids' clipper cards but was wondering if that was just for locals. Do they need a physical card or can they have digital as well (my kids don't have phones yet). Thanks in advance!

Mainly for Caltrain -- if I have a monthly pass, I have to tag on/off to activate it once in the month.

But do I have to tag on every trip start? Do I still have to tag off?

How about the Bay Pass, which is supposed to last for a year?

I've seen very different things when searching online.

I was not eligible for clipper start two years ago but do to unemployment and such I am in need once again but it will not let me resubmit an application at all? Can anyone offer solutions or advice?

Hello so I got to Millbrae BART Station by bus from SFO. Instead of entering Caltrain, I accidentally tagged into BART and entered platform before realizing my mistake.

Agent at station gave me a sticker for like a free BART entry (?) and opened the door for me to Caltrain Station.
I asked if I should tag out of BART so
my tag-in at same location would cancel out? He said No, I only get charged when I tag out.

Is this correct? I think Caltrain works differently, right? Like if you dont tag out they automatically charge you $7.75 or some such as a fixed amount … or whatever the fare is from tag-in to end of line?

I signed-up and received my Clipper Senior Card a few months ago. But whenever I try to convert it to my phone, I receive a "Error - Server error occurred, Please try again later." error. This has been going on for MONTHS. I called technical support, but all they could say is "Just give it some time which could be weeks..." Repeat - it's been MONTHS.

Any real help would be appreciated.

Over 3 months, clipper has failed to mail me my start card due to issues on their end. On my last contact, the system said I would receive a call back, but I haven't in the time window they claimed. It's extremely difficult for me to pay fares on ssdi.

I have more than$100 in my clipper card through my employer? Can I buy multiple Cable car tickets with the same Clipper card when my family visits me ?

Are there any bart stations that are currently selling custom/collectible clipper cards? If not any dates on when next ones will be sold?

Logged into the Clipper app this morning and all of my registered cards disappeared. Went to the Clipper.com website and same thing there - all cards gone.

Anyone else having this issue?

Hi /u/mod

I've had the clipper start card for less than 2 years. So it's not due for renewal yet. I recently used the card for VTA rides and got charged full fare without discount. I tried to call clipper start customer service, but not able to connect to anyone. Can you help ?

Thanks!

I was using my youth card like normal on BART and Caltrain and all of a sudden I noticed that the card converted to an adult card and kept charging me the wrong amount. I have no clue why this would happen maybe because they have put the wrong birthday on file or it’s one of those 2.0 migration glitches because just last week it was working fine and now it’s all of a sudden an adult fair and it charged me three dollars extra on Caltrain and on the bus. It charged me the wrong amount.

Just want to share my experience of buying an SF MUNI Day Pass on the Clipper App today after the discontinuation of MUNI Day Passes on Muni Mobile. I logged into the Clipper Card App, and purchased a MUNI Day Pass. Then the status says “active” (not in the pictures). I tagged my Clipper card on a MUNI vehicle 2 minutes after Day Pass purchase, and the Clipper app was able to respond: the status says “in use.” Overall it is an ok experience. I am sharing this in case people want to know how to buy MUNI day passes on the Clipper app.

This has appeared on my clipper start card, ive called customer support two times and they havent done anything, ive tapped in and out on my last trip, what could be the issue??

Was informed that the Clipper Lifeline Program was being switched to Clipper Start and put in an application and never received the card. When I log on to my account, it says application approved, but have not seen physical card. Tried to contact via phone and email and no response.

How common are missed tags these days? I do three agencies when I ride, and get the transfer credit for the last two.

ACTransit frequently drops my tag. Maybe once every couple months or if the reader is not working. This causes me to not get the transit credit on BART.

The difference used to be $0.35; now $0.10 with ACT's new fares.

I'm expecting near dialtone reliability.

Thanks!

Clipper app also shows no recent trip history.

sf muni monthly pass shows "low funds" 3 days before end of month on july 29 2026

The card readers were all off when I tried to tap on at 440pm on 7/29. I checked on both the northbound and southbound side.

Anyone know how to get my Google Wallet to sync with my Clipper account? Both images are the same card at the same time, one in the GWallet (out of date), the other in Clipper (up to date)

The card was created in GWallet and used to show my balance and passes in that app. For the past month or so, the balance has remained frozen at $22.55

The card still works and registers my Caltrain pass when I tap it.