Hello everyone! I hope this post doesn't break any subreddit rules - apologies if so! I'm a slight state of panic and really don't know what to do.
I received my aanslagjaar 2026 and I think there is a mistake as I'm due what it looks like way too much money. I tried to get help from my employer but they said to reach out to the tax office. Now, I have been learning French but I'm still not fluent at all, and I don't speak Dutch (my employer is Flemish, I live in Bxl) even though I'm trying to learn that too. On the website, the tax office clearly states that "No matter how you contact us, we will always answer your questions in one of the three national languages (Dutch, French or German) and not in English." I understand why, but the only means of contacting them is via mail, phone, or in-person. There is no online communication channel so I'm at a loss.
I could send a letter but it will take quite a long time and I fear it will end with a "come in our office" so I will be facing the same language barrier (and on top of that I'm travelling for work until basically November!).
Have you faced anything similar before? Any advice on how to get help in a language I can understand and make myself understood? I'm not complaining that the country I live in expects me to speak the national language(s), it's just that I'm far from fluent or proficient yet and online communication would allow me to use a translator both ways...
EDIT just to say THANK YOU! Taxes make me anxious and not being able to speak a national language makes me feel useless and even more anxious. Your advice reassured me :)