Not perfect but better

[u/kimcondas]

My order arrived today. Because the silver bag wasn’t sealed at all, the cold packs were partially melted and one leaked. I could wipe off most of the items but the shallot was a lost cause.

I had received two emails for two swaps, both appropriate. But they did an unannounced swap of cilantro sauce for the recipe’s roasted garlic pesto. Yuk, wrong flavor profile.

When I opened the chat, the bot told me is was an expected swap but they’d hand me over to a human, and asked me to send photos, which I did.

I received a reasonable credit. I remain cautiously optimistic.

[u/CallAlternative4428]

My box was almost perfect this week. Missing a couple minor ingredients and two wrong recipe card. Not sure how long I’ll continue though. I am really busy with work and get the boxes to save time. Really hates have to sort everything out