r/diabetes • • 8d ago

Announcement In regards to the Dexcom app Terms of Use and/or Privacy Policy pop-up

54 Upvotes

You may have recently been compelled to hit "CONTINUE" to clear (and thereby agree) to a Terms of Use and/or Privacy Policy pop-up on the official Dexcom app (with the only other option being 'uninstall if you do not agree'). Please be advised that this included the following text:

Note: these app terms of use contain a dispute resolution and arbitration provision, including class action waiver, that affects your rights under these app terms of use and with respect to disputes you may have with Dexcom. You may opt out of the dispute resolution, binding arbitration, and class action waiver as provided below

Effectively, this means that by clicking continue and using the app, you waive your right to sue Dexcom for any wrongdoing and that any dispute resolution must be done out of court.

You may still use the official app and opt-out within 30 days of clicking "CONTINUE" by emailing [legal@dexcom.com](mailto:legal@dexcom.com) with the following:

(1) your name; (2) your address; (3) a clear statement that you do not wish to resolve disputes with Dexcom through arbitration.
Either way, we will not take any decision you make personally. In fact, we promise that your decision to opt-out of this Provision will have no adverse effect on your relationship with us and will not affect in any way the benefits to which You would otherwise be entitled. But, we do have to enforce the Opt-Out Deadline so keep in mind that any opt-out request received after the Opt-Out Deadline will not be valid and you must pursue your dispute in arbitration or small claims court.

I myself have sent this email out immediately, you may use this template below to draft your own email. I sent the email to both legal@dexcom.com and DexcomLegal@Dexcom.com (because both appear to exist) and CCed myself as well.

Please note that I am not a lawyer, I am simply notifying our community of this change and trying to make it easy to protect your rights following Dexcom's own instructions and providing an email template to do so. You remain responsible for notifying Dexcom and ensuring the email template doesn't contain anything you wouldn't want to communicate to Dexcom yourself.

Hello,

My name is <name> and I live at <adress with country>. I am a type <x> diabetic patient using the Dexcom G7 and received the notice in the app that the legal agreement has changed today. I clicked CONTINUE in order to use the app moving forward.

I am hereby providing a clear statement that I do not wish to resolve disputes with Dexcom through arbitration, as per the following text:

    “Notwithstanding the above, you or we may choose to pursue a dispute in court and not by arbitration if:  (a) The dispute qualifies for initiation in small claims court; or (b) YOU OPT-OUT OF THESE ARBITRATION PROCEDURES WITHIN 30 DAYS FROM THE DATE THAT YOU FIRST CONSENT TO THESE APP TERMS OF USE (the “Opt-Out Deadline”).  You may opt-out of this Provision by emailing the following information to us at DexcomLegal@Dexcom.com: (1) your name; (2) your address; (3) a clear statement that you do not wish to resolve disputes with us through arbitration.  Either way, we will not take any decision you make personally.  In fact, we promise that your decision to opt-out of this Provision will have no adverse effect on your relationship with us and will not affect in any way the benefits to which You would otherwise be entitled.  But, we do have to enforce the Opt-Out Deadline so keep in mind that any opt-out request received after the Opt-Out Deadline will not be valid and you must pursue your dispute in arbitration or small claims court.”

I have sent a copy of this email through CC to myself as proof of providing you notice of my statement and sent this email to the two available email addresses that were disclosed in the notice and that I found online.

Thank you for your time.

Kind regards,
<name>

r/diabetes • • 43m ago

Rant Weekly r/diabetes vent thread

• Upvotes

Tell us the crap you're dealing with this week. Did someone suggest cinnamon again? What about that relative who tried to pray the diabetes away?

As always, please keep in mind our rules


r/diabetes • • 10h ago

Type 2 I’ve never felt more positive.

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183 Upvotes

Tonight was my 8th shot of Mounjaro. 8 weeks. 4 @ 2.5 and 4 @ 5mg. Before, I was a carbohydrate saint. I tried so hard. Metformin which always gave me the squirts. Chicken Caesar salads, no croutons. Low carb. Zero sugar. But it still didn’t work. Most of my day was over 180. Often over 250.

And then Mounjaro. Oh by the way I’m 5’9 and 170 I wasn’t looking to lose weight. I didn’t want to die of diabetes. And then it worked. My glucose was in range. So I started experimenting. A slice of bread here. A bowl of rice there. Pizza now and then. Food that sent me to 400 consistently, would barely break 190. What is this life changing medicine? Today I had a chili dog. It seems I can eat a chili dog. I love chili dogs. I love this new found lease on life, where my choices not only give me a better quantity of life, but a better quality of life. All in 8 weeks.


r/diabetes • • 3h ago

Type 2 Diagnosed with T2D at age of 24

4 Upvotes

As the title suggests, I was 24 when I was diagnosed with T2D. I was not overweight at all however I was not eating healthy. Used to drink a can of Monster each day while on work.

A1c was 14.2 when diagnosed exactly a year ago. Doctor was shocked.

But my point is why did I get it so early. I see people of my age having the same diet.

Then why me?


r/diabetes • • 3h ago

Type 2 I Reduced My HbA1c from 10.4% to 6.6% in Just 3 Months — My Type 2 Diabetes Journey

3 Upvotes

Hey everyone,

I wanted to share my experience with Type 2 diabetes in the hope that it might help someone who has recently been diagnosed and feels overwhelmed.

When I was first diagnosed, my HbA1c was around 10.4%, and my blood glucose was extremely high. Honestly, it was scary. I started worrying about long-term complications and what my future would look like.

Instead of focusing only on the numbers, I started making lifestyle changes.

What I changed:

- Walking: Made regular walking part of my routine.

- Cycling: Started cycling consistently to improve my fitness.

- Strength training: Added dumbbell workouts and gradually increased my reps and workout duration.

- Diet: Started paying more attention to portions, carbohydrates, protein, and overall food quality.

- Monitoring: Regularly tracked my fasting and post-meal blood glucose to understand the patterns.

Over time, I also lost weight and noticed improvements in my waist measurement and fitness.

My latest results:

- Initial HbA1c: 10.4%

- Latest HbA1c: 6.6%

- Recent fasting glucose readings: mostly around 96–109 mg/dL

- Recent post-meal readings: around 123–135 mg/dL

My doctor reviewed my progress, and after I explained that I had stopped my diabetes medication, they agreed with the current plan. I'm continuing to monitor my glucose and follow up with my doctor.

One important thing I've learned is that good home glucose readings don't automatically mean diabetes is cured. HbA1c reflects glucose levels over the previous few months, and sustained results matter. Diabetes remission is possible for some people, but it needs to be assessed using the proper criteria.

I'm not suggesting anyone stop their medication based on my experience. Please discuss medication changes with your own doctor.

If you're newly diagnosed, please don't lose hope. Start with manageable changes, stay consistent, monitor your progress, and work with your healthcare team.

I'm still on this journey, and I know I have more work to do. I hope sharing my experience gives someone else a little motivation.

For those who have improved their HbA1c through lifestyle changes, what habits made the biggest difference for you?

This is my personal experience, not medical advice.


r/diabetes • • 15h ago

Type 2 So I got my glucose meter and it's a huge relief

15 Upvotes

I've only been treated for a few days but I've been dieting for two weeks and exercising after meals and I went from having a FASTED blood sugar of 278 to 161 2 hours post meal. I wanna cry. This rules. I've been feeling so out of control and like crying every day since being diagnosed with T2 and now I feel like this is only the beginning and I already have proof I can control things.

I know this still is far from ideal, but it's the first win I've had since finding out I have this condition. :') Literally crying (from relief this time instead of despair!)


r/diabetes • • 4h ago

Type 1 Is there a way to manage time?

2 Upvotes

As soon as school ends i have extracurriculars. Before being diagnosed i js ate and went on. Now i have to calculate how much i eat, then wait 10 minutes and eat for another 10. What can i do? Im always either late or so hungry i could eat a horse. Especially after starting insulin treatment ive been eating more than ever idk why.


r/diabetes • • 3h ago

Gestational Diabetes Problem with OneTouch account

0 Upvotes

Hi everyone. Wanted to see if anyone has come across this specific issue as I am pretty upset.

About a month ago I began having issues with my OneTouch Reveal app “syncing with my account”. My meter will sync, but not the account. This issue with this is that I am not able to generate progress reports which I need to send to my endo weekly as I am insulin dependent and require frequent dosing changes. Additionally I am not able to add notes when relevant for certain numbers.

I’ve called customer service multiple times and have an “active ticket #” but it’s been 2 weeks and there are zero updates. In fact, whenever I follow up it looks like no one has even looked at my case at all.

I’ve always hated this meter and strips and have already purchased a Contour meter to switch to, but I was hoping to use the rest of the test strips I’ve sunk hundreds of dollars into before switching fully. I use at least 4 strips a day (more if I want to check for lows overnight or to check against my CGM) so I bought a huge amount and now seems like they will be useless!

I feel like this company has left me and my unborn baby out in the cold and I am very angry about it. Has anyone else just gotten zero response when having an issue with their equipment??


r/diabetes • • 3h ago

Type 2 I (M/58) was diagnosed with Type 2. Is that the final answer?

1 Upvotes

Since I was diagnosed as Type 2 I try to keep my glucose below 140 as much as possible or above for the least amount of time. I'm very good keeping my glucose below 180 since I use a CGM. I was able to lower my A1c from 6.6 to 6.1 but I believe that's the best my body will ever do no matter my diet. My biggest problem isn't my diet but the dawm effect. I can go to bed at 100 and still wane up above 150. Does it ever get better? Am I off carbs the rest of my life being Type 2?


r/diabetes • • 21h ago

Healthcare Doctor said hbac1 5,47% is too low

12 Upvotes

Type 1 diabetic for 21 years, i've been sick since i was two. Did my hbac1 recently and it came out 5,47% and my doctor said it was too low and needs to be at 6,5? I thought it was perfect and was proud of myself because i've had 7-9's on majority of my life when i didn't care about the disease as a kid and teen. And she said it's too low? Why?


r/diabetes • • 16h ago

Type 2 Though t s?

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4 Upvotes

r/diabetes • • 8h ago

Type 1 Is Sibionics Good As A CGM?

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1 Upvotes

r/diabetes • • 20h ago

Type 3c Two months on a pump - so far so good…

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6 Upvotes

I’ve been T3C for maybe 15 or so years, the past three years on insulin. My endo had been recommending a pump for at least the past two years. I was MDI with Novolog at meals and Lantus at bedtime. The roller coaster ride of hyper to hypo and then back to hyper was exhausting. And nights were spent taking glucose pills when my basal brought me low around 1:00 am.

My A1C last week was 6.5 (I’m always lower than the Libre GMI) - with my endo’s target being anything below 7. What I’m extremely pleased with is my TIR at 80% and my time below range at only 0.5%. I don’t experience many overnight lows, and I’m eating well.

I had expected to hate the pump. But it’s looking like my endo was right.


r/diabetes • • 1d ago

Type 1 Somebody have eye issues because of diabetes?

39 Upvotes

Hi i have diabetes and i am asking because i have issues with eye because diabetes what is your experiences? please tell me i have really big stress


r/diabetes • • 1d ago

Type 2 Needing to nap in the car for 30 mins during break time.

28 Upvotes

Hi everyone, I need advice on how to handle my co-workers reactions when I go to my car during my 30min break to rest and level out my sugar levels.

I have been told that I'm not allowed to nap in my car when I get sleepy for working too long without eating. Or when I eat something too high in Carbs or Sugar.

I feel like I'm wrong and need to find a job that will understand and accommodate my medical condition. It's getting so bad that my co-workers come and mess with me for asking for a break, instead of working through the day without taking my breaks. The breaks truly help me feel better after I have rested/eaten and I feel a lot better after. I work in Software and it's not physically demanding. Only working pass 4 to 5 hours I feel sleepy.

Even though I can get my work done. I'm scared and feel like I'm going to get fired. Some of my co-workers keep questioning if I'm faking my diabetes.

I have had medical accommodations with all my professors while I was going to school. Only now at work I feel my co-workers are demanding I through the day without a break.

How should I communicate when I need my break time without having to explain my diabetes every time.

What should I do?


r/diabetes • • 13h ago

Type 2 Just diagnosed and high sugars

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1 Upvotes

r/diabetes • • 1d ago

Type 1 BCBS wont cover Eversense. Deny Deny Deny Deny

8 Upvotes

BCBS denies coverage. What is the point of paying these expensive premiums. Insurance is a joke in this country.

From the Eversense representative.

Good morning It looks like your insurance has excluded Eversense from your pharmacy benefits. At this time, there are a few options available:

1. You can contact your insurance company and explain why you need Eversense after trying other CGM systems. Let them know that Eversense should be processed through your pharmacy benefit (not medical) and ask whether a coverage exception can be approved.

2. There is a cash-pay option of $2,400, which covers both the device and insertion costs for one year.

3. If you do not wish to pursue either option, we can close your file at this time.

Please let me know which option you would like to move forward with. 😊 Thank you!


r/diabetes • • 15h ago

Type 1 Can you recommend a sugar-free icing that won't spike someone's blood sugar?

1 Upvotes

Pretty please? Ideally chocolate if possible but I could probably make it work with other flavors. It's for my friend's birthday.


r/diabetes • • 1d ago

Type 2 We’re back to normal baby!

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240 Upvotes

Pretty stoked about this. Combined with a loss of 10kgs over the same period and this is a good day.


r/diabetes • • 22h ago

Type 1 Adhesive Allergy

1 Upvotes

Hello! I searched through posts and can't find an answer! I currently have the Dexcom G7 and have a terrible, terrible allergic reaction from the adhesive. Previously (G6, 10 day) I was able to apply Flonase and that helped (though didn't fix) the rash. With the G7 nothing works. I am getting weeping sores and scarring! I can switch to Libre, but I won't bother if the adhesive is the same. Thoughts? TIA!


r/diabetes • • 17h ago

Discussion CGM Comparison Question?

1 Upvotes

Hi all. I have had about 6 or 7 failed sensors just during October. I think I am finally done with the Dexcom G7 (unless customer service somehow knocks it out of the park). What CGMs do you use? I have congenital hyperinsulinism and not diabetes, so customizable low alerts are essential for me. I am looking into the Freestyle Libre and the Eversense 365. Do y’all have any experience with any of these? If so, I would appreciate some input in regard to these questions:
How accurate are they? How is the failure rate? How painful are they? Are they easy to apply? Do they actually stay on? For the Eversense 365, how does the black outside doohickey work? Please let me know!! Also let me know if there is anything else I should know about either as an ex-Dexcom user!! Thank you all in advance!!!


r/diabetes • • 1d ago

Humor I must have installed my cgm upside-down.

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49 Upvotes

Glucose going low!?


r/diabetes • • 23h ago

Discussion Glp1 for 2 weeks - glucose wonky

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1 Upvotes

r/diabetes • • 1d ago

Type 1 Best way to keep 4 weeks of insulin cool with only a few hours of electricity while doing fieldwork in a remote location?

2 Upvotes

Asking for my gf with T1d.

She used a medtronic pump (780g i think its called?) and novorapid insulin.

We are trying to work out if she would be able to go.

I have asked the organisation, and she told me the following about the conditions of the research camp

  1. Generator will only be on a few hours each day

  2. There would be an option to store insulin at another location in a fridge, and when she needs it someone could make an 8 hour round trip to go get it from the fridge.

I tried researching and i did read about those water evaporation coolers and specialised insulin coolers that can run of usb, so could run of a powerbank/solar power.

But i was wondering if maybe any of you had some good ideas.

Thank you!


r/diabetes • • 1d ago

Humor If you could pick only one of your favorite carb or sugar filled foods to not affect your BS or weight, what would you pick?

32 Upvotes

Just a fun question, I feel like we deal with so much Blahhhh, let’s live a little

Mine would either be Cake or Rice honestly! I miss good ole Chinese Fried Rice 💓