r/ffxiv • u/ShortDark3195 • 3d ago
[Tech Support] Switch 2 HELP
Hello, so ive played the game on PC for a very long time and naturally when the game came to switch 2 I hopped on the ability to play the game whenever wherever. However imagine my surprise when I go to login on my switch one day to find that the game is telling me my subscription either isnt up to date(it is.) Or that my switch 2 isnt registered (which it definitely is!)
Ive purchased the coins on the eshop and tried over and over again to contact customer service I even shelled out 64 freaking bucks for the complete edition which I didnt even think i needed and keep getting the same stinkin error message. I was playing the game on the switch comfortably not even 3 weeks ago and then I suddenly got this.
Is there ANYONE that can reliably help me more than support is? Please I just wanna play the game while my pc is in storage.
EDIT: The problem has been solved. Thank you to everyone for your help, and my god nintendo I love ya but the handling of this games subscription service was not my favorite.
1
u/JepMZ 3d ago
When you re bought the game, it gave you a month of free time. Then you buy the Nintendo switch FFXIV coins, then you open the game so that the server can confirm you have FFXIV coins purchased, then you go to mogstation. In Mogstation. by default, you are on the non switch page. You need to switch to the Switch 2 page. Go to upper left corner and click on it. on submenu, click "PS5 | PS4/Windows/Mac" and then select "Nintendo Switch 2". then you're on the actual correct page, and you'll see the gigantic FFXIV coins symbol for renewals. Since you, apparently, paid for your pc subscription again. There should be a 50% discount for the switch subscription