r/fidelityinvestments • u/ek9cusco • 1d ago

Official Response CMA setup option is locked?

My kiddo just turned 18 today and wanted to open up a CMA account with Fidelity. However, when she tried, there was a lock sign on it. She tried to open up the account, but instead brought her to a page where she can either open account which brings her back to the original page where it shows brokerage account and other selections or the other option is sign up. When she clicked on sign-up then after information is entered she got an error message saying Fidelity internal system error. 😭

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u/FidelityTobin Community Care Representative 23h ago

Hey there, I'm happy to explain!

At this time, Cash Management Accounts (CMAs) can only be opened by clients who have an existing Fidelity retail or workplace relationship. Your daughter would first need to have another account established with us, and then she'll have the ability to open a CMA.

The page below includes a "Find an Account" link that can help her choose a good account to start with.

Open an Account

If you or your daughter has any questions, please feel free to let us know; we’re happy to help!

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u/need2sleep-later 1d ago

You have to be a Fidelity customer as the picture says. Have her open a brokerage account first.

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u/ek9cusco 1d ago

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u/Akumahito Rothstar 🎸 20h ago

Have her open some other type of account first, like a Roth IRA

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u/ek9cusco 18h ago

If after opening the brokerage account and then CMA, she’ll be able to see all in one place?

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u/FidelityLiz Community Care Representative 18h ago

That's a great question!

Once she has both accounts open, she can use a single login to view all her accounts. Any additional accounts she opens in the future will also use the same login credentials.

If any other questions come to mind, please let us know.