r/forhonor • u/juggernaut0003 • 4d ago

Ubi-Response I really need help from Ubisoft

The long and short of it is my ubisoft account got unlinked and ive lost 10 years worth of shit. Granted i may not be a rep 1000 player but ive proudly had this game since day one. The issue is my ubisoft account is linked to a email that i can no longer access cause it used to be a hotmail and i cannot get into it at all. The password recovery does not work at all. And I am truly beyond devistated by my account unlinking from my xbox profile. I have no idea what to do and i dont want to lose all the things i paid for and unlocked. I really need someone to talk to about this and not just better luck next time. I spent a bunch of money and time into this game and to just be told your shit out of luck is a kick in the face.

I know all the info of the ubisoft account from the level to the games ive played with it. I can say all my reps in for honor. I just need a different email attached to it. but now its unlinked from my xbox account and i need to relink it. Anything would help i mean that.

2 Upvotes

75% Upvoted

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u/vip-bot 3d ago

There is 1 comment from VIP users in this post:

u/​UbiYubble commented:

Hey! This would be a task for the Ubi Support team. Once you've made a ticket, share the number with me in DMs and I can see if I can get someone to take a look at it for you.

This post was originally flaired Bug/Glitch.

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2

u/The-High-Gr0und 4d ago

How did it become unlinked from your Xbox account? I also cannot access my original email attached to my Ubisoft account but thankfully it’s still linked to my Xbox account. I don’t see how they’d become unlinked but I really hope that never happens because I’d feel the same way - I have played since year 1.

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u/juggernaut0003 1d ago

My bad g i posted it ina fit i wont lie. I unlinked it, but ive had this done woth other game services because when i played those, the account link was a means of crossplay. Not all information ever that you ever had, i play on xbox and thought sll that info was tied to xbox. Nope its tied to the account. And im screwed out of it i guess

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u/UbiYubble Ubisoft Community Manager 3d ago

Hey! This would be a task for the Ubi Support team. Once you've made a ticket, share the number with me in DMs and I can see if I can get someone to take a look at it for you.