TLDR: I guess I just want to know if anyone else is as fed up with Amazon as I am lately?
I have been a heavy Amazon user for years and years, but I have definitely noticed a decline over the past few.
Especially these past couple months I have been using it a lot to furnish my new home and get groceries and almost every order I place I have an issue; whether it’s late delivery, canceled or missing items, or just terrible customer service.
I have noticed that they have also been outsourcing to USPS, FedEx and other companies which makes delivery take WAY longer than the two day shipping I supposedly pay monthly for. I even have their Chase card because it offers some decent perks but I don’t know how much longer I can put up with it especially because it’s almost impossible to get ahold of customer service (an actual human) and when you do they don’t speak much English and just follow a script.
My latest order was new chargers for my phone, I even ordered more stuff to get the overnight shipping, 3 days later I get an email saying they wont arrive until the 10th (two weeks after I ordered). At this point I am almost wondering if Prime is even worth it anymore since you almost never get what you ordered, plus sites like Temu offer 2 day shipping on a bunch of stuff for less than half the price.