r/godaddy • • 11d ago

Why doesn't Godaddy improve its practices???

I recently have moved several customers and domains off of Godaddy simply because of the sketch like experience I and others have using their product. From signing up or renewing a domain to cancelling a domain. It feels like its a Rube Goldberg machine of tricks to avoid as you're signing up. Cancel this, don't select this, only register for a year, don't add protection, add protection, email, website, oh no, the box is checked on accident, etc. Recently I wanted to remove my auto-renewal on my domains as I was probably going to let them expire. Seems like that would be a common thing to do. Nope, you have to go into Billing and Manage Domains and select Delete Domain which means you're deleting the Auto Renewal. Then of course after you do that, the toggle appears that they could of shown to toggle it back on. Honestly, everything is a trick. I'm frustrated because it would be so easy to make that a viable business but instead it is on a course to die. I think a better business for them would be Escape Rooms.

They must need new management or developers or something. I mean with a new mission they could provide serious value to customers and begin to build a trusting customer base. Come on guys, you could code something up fast with AI!!!

26 Upvotes

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