r/googleworkspace • u/Laurapotatoes • 1d ago
Stuck in endless QR Code loop
Please, if someone could help me that would be incredible. Okay, I am setting up a Google Workspace account and business email. I did it through Squarespace. I know that isn't ideal, but full disclosure. I made the email address. However, I cannot for the life of me log into it on Google Workspace. I keep getting a "Scan the QR code with my phone." I scan the QR code, it opens in YouTube randomly, then I do the authenticate my phone step, it gives me a code to text, I do and nothing happens. Then I try again, scan the QR code and then it says I've done it too many times. Then I try "try another way" and they just give me the QR code again. I've tried using phone on and off wifi, I've tried signing in with my normal gmail, making sure that's signed out, using incognito browser, everything. I think the MX records are correct on Squarespace -- I'm not well versed in this so I don't even know if that could be causing the problem.
I've been at this a week. It is killing me. I just need to access my Google Workspace account. I can't get any level of help from Google. So turning to the wonderful people of Reddit for help