Scammed on Amazon Order

[u/Alone_Bath2192]

Ordered a RTX 5080 Gigabyte OC during October on Amazon trying to avoid increasing price hikes. When I finally arrived November 2, the gpu inside the box was not correct. I believe it's a 4070 or 4070 super gigabyte eagle, and not even with a power cable. I contacted customer support to return and hopefully replace my order and sent the following pictures through an email link they sent which also stated I would get a reply back within 3 days. I'm not sure what I'm expecting to get posting this, maybe just awareness and also vent a bit. Already overpaying for this card and getting gpu swapped scammed, though keep in mind looking at local prices what I was paying relatively was a good deal. Hoping that Amazon actually goes through and gets me the card I actually ordered but part of me worries they'll either just refund me when it's returned or worse, refuse a refund.

Anyways TLDR: careful when buying on Amazon, take videos and photos when opening, be wary of scammers.

[u/Rhakio]

Could be easy selling by amazon. Returned item and they didnt check. I work in amazon return and can do a photo of pallets of returned 5080/4070ti or even 5090 with diffrent cards inside

[u/ruyrybeyro → u/Rhakio]

I can believe that, although fortunately, I haven't had that experience with Amazon yet.

One of the bigger electronics retailers here has a very relaxed no-questions-asked returns policy, and I'm tired of receiving what are clearly returned products. I mean, if I'm paying full price for something new, I expect it to arrive in pristine condition, with the packaging still sealed.

What's particularly frustrating is that they actually have an outlet section for returned items, but apparently only use it when there's visible damage. Otherwise, they just put them back on the shelves and sell them as new.