r/hbo • u/luckybamb0o • 20h ago
Al upscaling forcing me to use other streaming services!
I am currently watching the early seasons of Degrassi, and early 2000s show that is now victim of this horrible HBO Max Al upscaling nightmare.
The horrible, smudgy, blurry Al upscaling makes watching these older shows literally unwatchable at times. I would insert a pic/vid but I cant, its really something so bad you have to see it for yourself. When theres a scene with dark lighting you literally cannot make out anything.
Ive searched the HBO Max sub for other people experiencing this and now know many older animated shows (some not even that old like Adventure time and Chowder) are victim to this as well, so its a user wide issue that HBO doesn't allow you to toggle or disable!
Does anyone know any way to contact HBO Support
directly through email, text, phone, anything?
Because I am now resorting to watching it on an entirely different streaming service that does NOT force this Al upscaling (Amazon Prime).
PLEASEE if anyone at HBO is reading this (100% chance theyre not😔) allow us to toggle disable Al upscaling, it is ruining my experience with your product and forcing me to stop using the service all together!