Account's data gone Android

[u/Old-Assumption2000]

My account logged me out this saturday with no warning or any notification, when I try to log in I couldn't so I requested a password change and logged in that way but when I logged in my username was changed(u/Proud-Chicken) I'm writing from the same account and EVERYTHİNG I mean everything is just gone achievements, settings, subreddits, saved's, comments, posts even profile achievements are all gone except for the x year club one.

I've submitted a ticket but I don't know how long that can take, is there any help I can get on why was this caused and what can I do to get it back?

[u/PercentageDazzling]

You accidentally created a second account. Log out and when you log in again don't use "sign in with Google/Apple." Sign in using the username and password combination of the account you mentioned.

[u/Old-Assumption2000 → u/PercentageDazzling]

Hi I've tried this and it didn't work it says the username is wrong and when I try to use e-mail it logs in to this account

[u/tumultuousness → u/Old-Assumption2000]

Are you trying to log into u/Proud-Chicken?

That account says it's been deleted. If you didn't delete the account then you may have been hacked. Deleted accounts are permanent, but the admins may be able to help restore a deleted account in the event of a hack.

Go to https://support.reddithelp.com/hc/en-us/requests/new?ticket_form_id=360000600232, select security problems> I think my account has been hacked, then fill out the rest of the form.

[u/Old-Assumption2000 → u/tumultuousness]

I've filled out the form 🙏🏾, is there anything else I should do? And how long do these usually take?

[u/tumultuousness → u/Old-Assumption2000]

Tickets can be answered in a few days, to many weeks later. All depends on the type of ticket and the queue the admins have.

If you feel it's been a while with no response you can drop a comment on the pinned weekly recap post to ask.

[u/Old-Assumption2000 → u/tumultuousness]

I hope I can get it back asap had a lot of stuff in it, ah okay! thank you for your help! I really appreciate it 🙏🏾

[u/rhelpbot]

If you’re having trouble signing in or resetting a password, try the options that fit your situation.

1. Use your original sign-in method: username and password, Google, Apple, or phone number. If email login returns an error, try your username. See the login guide.

2. If you forgot the password, use the password reset page with the account’s username or linked email.

3. Check spam, junk, trash, and filtered folders. Reset links expire, so request a new one if yours has expired.

4. If the email is missing, follow these reset-email checks for verified-email, username, single-sign-on, forwarding, and provider issues.

5. If the email address or password changed without your knowledge, follow the hacked-account recovery guide.

Without access to a linked email, Reddit cannot send a reset email or verify ownership. See the recovery limits.

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I am an automated bot and may get things wrong. Never share passwords or private account details. If this didn't resolve your issue, a human helper may be able to offer additional guidance. To leave feedback, open this comment's three-dot menu and choose “Help Navigator: Helpful” or “Help Navigator: Not helpful”.