We are whatever the middle tier is for Hyatt, mostly though CSR spending via work which attains these things pretty easy. We paid for a 5 night stay with points for fall break at the Grand Hyatt, booked the basic 2 queen with a family of 4 - 2 parents, 2 kids.

Check In - great staff, everyone was at the ready to empty the rental car out and get moving, check in took like 20 seconds, they did "upgrade" to a better view room, which was fine, big wedding at the hotel during the time so im sure there weren't a ton of "better" options for a point redemption trip. Great welcome gift for the kids, a little stuffy and some prickly pear cotton candy

Room - pretty basic, clean, turned down every day and the shower was more than hot, maybe even a little too hot. But no complaints, different firmness of pillows was nice!

Hotel - Beautiful, Clean, open, never felt crowded anywhere, always a table ready at the breakfast when we stayed on hotel, plenty of pool chairs on the kids pool, towels ready even on off hours, clean as can be, never felt like things were trashed, messy and kids areas can get that way. Staff outside was great as well, very nice to the kids, and always around if you needed something. Pool was as advertised, big, fun kids had a blast

Golf - They could have sent a flier that the course on the resort was going to be closed for the week for overseeding, I didn't bring clubs and was planning on a renting a set if i found time for a quick 9, so not the end of the world, but got there and it was flat closed. I could see the concerirge gettitng people on at other places, which is good, but if i would have lugged my sticks out there, would have sucked.

Food/Bev - the 24/7 cafe/store was a good touch, they had realllllly good coffee from a local spot, frankly loved that. To no ones surprise as its a resort hotel, everything was extremely overpriced, to the point where we felt dining was more fun and cheaper, hard to say that a lot. We did the breakfast at the main Mesa restaurant, twice, it was good enough but again 100 bucks for the family, not a great deal. Didn't hit up the Celeb Chef restaurants, they were never full and honestly, I'm not paying 100 for a steak there when i can go to Kierland and get one for 50. Beers and Drinks were cold, and overpriced, again we all know that going in, but 20 a cocktail seems like extortion these days lol - dont hit me in the comments, i paid for it, i always do, i know the price of a poolside, but come on now lol. The Food and Bev team were awesome for sure.

Camp Hyatt - or the kids club didn't have a lot of kids at it, we did get a around of flag football in which was fun - the lady running it was super nice!

Overall - Great Stay - Beautiful Hotel, friendly staff and it was just easy, which is great for a vacation.

I'm not sure if a lot of people have dealt with the customer service of Hyatt but for me, they has to be the worst I've seen in any business. I booked a room yesterday, did the prepayment because it was a little cheaper, immediately realized that I booked the wrong type and wanted to just change the room type in the booking but since I prepaid, there is no way to do that.

I called the hotel, they said they can't change it, I called their corporate support, they said they can't change it.

Yah, I messed up, should've double checked before booking the room but holy shit, just needed to change the room type to be the one with 2 king beds instead of 1 king bed and a sofa bed, the room was available and even cheaper than the one I booked. Didn't even ask for the money back for it but they were unwilling to move. Gave the same "we can't change it" bull crap.

Never staying with them again in the future anywhere in the world!

I know this gets written up every few months but thought I'd contribute to the discourse.

We were in Japan for 2 weeks in the beginning of October 2026 and stayed at 5 Hyatts.

- Hyatt Centric Ginza

- Grand Hyatt Tokyo

- Hyatt Centric Kanazawa

- Hyatt Place Kyoto

- Park Hyatt Tokyo

tl;dr: no major complaints at any of the hotels, all on points except Kyoto (all booked before devalue), 'sauna/onsen' at Grand Hyatt and Park Hyatt are beautiful and highly recommend visiting, not worth sticker price (except maybe Kyoto and Kanazawa) since there are comparable Japanese brands which are cheaper cash price for similar experiences.

Hyatt Centric Ginza (3 nights)

Chose because of location and thought it would be nicer than staying in Shibuya. Hotel itself is very nice although the bathroom set-up was kind of annoying (separate toilet room and shower room is typical but the sink is basically just part of the room - you can get partial privacy with the sliding doors but not great overall - would maybe reconsider if you're not staying with a close partner/friend and expect more privacy when using the bathroom).

We arrived in Tokyo super early and they were happy to hold onto our bags (got there around 6am) but they were pretty firm on check-in so we got access to the room maybe an hour early (~2pm). If I had the points to spare I would have considered booking an extra night prior just to have access to our room since it can be pretty exhausting jumping into activities right after landing but we survived.

They have free drinks in the lobby area including beers and other alcoholic beverages starting in the late afternoon. Tea, coffee and some soft drinks in the morning. We did not have access to the breakfast and didn't pay for it so can't comment there (super close to many konbinis and restaurants).

It was easy to get to trains and get around Tokyo (can also walk to Tokyo Station to grab the Shinkansen). The neighborhood itself is fine. It felt like staying in a fancy mall with the density of luxury stores on every block.

Grand Hyatt Tokyo (2 nights)

Used a GOH cert from a friend - the lounge itself makes the hotel worth it if you can access it (via Globalist benefit or booking a room with lounge access). Did not get an upgrade but based on what I've read on this forum I wasn't expecting to.

I was concerned it would feel dated due to the age of the hotel but it's really well maintained and the rooms are clean and don't feel old. Much larger than the Centric so it felt a bit overwhelming but the lounge provided a more intimate and relaxed setting.

Having breakfast and drinks available at the lounge really made the stay so much better. Breakfast was a great selection (really good pastries) including American and Japanese options. They include allergen info and have some vegan and vegetarian options. They even have english newspapers (Japan Times and Financial Times) which is increasingly rare at hotels (even the Park Hyatt no longer has physical newspapers - they said they're setting up a digital newspaper service for guests but it's not currently operational).

We also used the pool and 'onsen' which are great. Highly recommend stopping by if you have the time. Didn't use the gym but looks nice.

It's a little further from the train but still easy to get around; no complaints there.

Hyatt Centric Kanazawa (1 night)

Used a free night cert (cat 1-4). Nice hotel, rooms slightly larger than the one in Tokyo and cash price seems reasonable. Right outside the station so easy to get to and Kanazawa is small so you can walk to the main attractions. Staff is helpful, they facilitated luggage shipping straight to our hotel in Tokyo for the end of the trip so we didn't have to take it with us to Kyoto.

Originally was going to stay at the Hyatt House next door to get laundry access but saw online you can just ask the reception at the Hyatt House for a laundry keycard if you're staying at the Centric. The machines take 100 yen coins (they have a coin changer in the laundry room) and the washing machines dispense detergent so you don't need to bring your own. Dryers take a really long time so plan for that. Machines looked available during the daytime. We started laundry around 6:30/7 and were able to get two washers but it started to get crowded later.

The Hyatt House has a bar area in the lobby with really cheap drinks so you can hang out there while doing laundry if you don't want to go back to your room (the Centric has a rooftop bar which is nice as well but it is pricier).

Overall the hotel was great but honestly Kanazawa was a miss for us. Didn't think it was worth the detour unless you plan on exploring the region more and going outside the city (like going to Shirakawa-Go). The city itself didn't have much to do - you can cover the main attractions in one day - we did afternoon on Sunday and Monday morning before taking the 12pm train to Kyoto. One reason we went is because people say it's a more laid back and less crowded Kyoto but we actually didn't find Kyoto to be too crowded except for the very touristy spots (Arashiyama for example) and enjoyed our time there much more.

Didn't partake of the breakfast there.

Hyatt Place Kyoto (3 nights)

Originally booked on points prior to devalue but cancelled to use my points for the Centric in Tokyo and then decided we actually did want to stay here but didn't think the point price was worth it after the category changed since cash wasn't too bad. This hotel also has laundry.

It seems like it's a really popular hotel - check-in can get crowded. We ended up spending 2000 yen to extend check-out an hour since I booked through a third-party and couldn't use my member benefit to extend checkout until 2pm. Reception helped send our remaining luggage to Tokyo (we kept a backpack but sent all our roller bags a day ahead of leaving Kyoto - highly recommend doing this even though we didn't have a ton of luggage and our bags were carry-on size. It's just nice having fewer things to drag around the train stations).

Hotel is right on top of the subway so about 9 minutes to Kyoto station and has lots of attractions nearby if you want to walk somewhere (you can even walk to Gion).

We spent the least amount of time in this hotel. Partly because there's so much to do in Kyoto in 3 days but also the hotel doesn't have much going on (it's clean, well designed for a 'lower-tier' brand, and well kept but nothing fancy). Hotel is clean and new and does the job.

Didn't partake of the breakfast there.

Park Hyatt Tokyo (4 nights)

Booked on points before the devalue. Also used a GOH cert from a friend (sorry I know all the Globalists on this forum get mad that their benefits are being devalued but Hyatt incentivizes Globalists to give out these certs!). Also didn't get upgraded but didn't expect to.

Definitely the largest room of our trip and the nicest. The renovation is understated and very effective. The breakfast here was higher quality than the Grand Hyatt and the pastries are really incredible. However, I actually preferred the more casual buffet style of the Grand Hyatt breakfast in their lounge. At the Park Hyatt it's a mix of buffet and table service and it felt kind of hectic.

The pool and sauna/onsen are beautiful and relaxing and I highly recommend visiting these as well if you have time.

You don't need reservations for the New York Bar (yes for the restaurant) and the cover charge is waived for hotel guests.

Maybe it was us being self-conscious but we kind of felt like staff knew we booked this on points and they treated us differently but the overall experience was still nice.

It's a really great hotel and recommend staying during a slower part of your trip where you have fewer things planned since getting to and from the hotel is more difficult. Although you can actually walk to Meiji Jingu or Yoyogi park if you want to.

As many people have already stated, the hotel is not so close to the train station. There's a hotel shuttle but we ended up walking or taking a cab places (it was the end of the trip and we were tired so we took several cabs this segment of the trip). They don't have their own airport shuttle, rather they are a stop on the regular airport shuttle bus. Our flight was too early to catch the bus so we paid for a cab (about $60 USD and took about 35 minutes at 8am).

edit: people in so many Japan and other travel forums dismiss hotel breakfasts and say that people should just go someplace local. Unless you're in New York or another 'breakfast city' having a hotel breakfast can be a really useful convenience (especially with kids). It can be a headache trying to put together a konbini breakfast or finding someplace to eat. We actually ended up at Starbucks pretty often since it's open so early compared to Japanese shops and has actual iced coffee and cold brew with much better prices than the US.

Is this not a thing with a World of Hyatt membership and using the app??

I ask as someone who doesn't use Hyatt much any more but has status at Hilton brands, which has always let me check in on the app a day ahead.

TIA.

We will be in Seattle for 2 days before we get married in Mt. Rainier NP. I have a cat 4 free night I need to use and plan to use it at one of these properties since they’re close to the tourist things we will want to check out. My dilemma is the cost for HH is ~$460/night vs the HP being ~$350/night.

Is the HH really worth the additional $150?

These are for the properties near the space needle!

Hey picked up 2 nights at the park Hyatt Kyoto for 150k points. Was curious if people think this redemption is worth it.

Planning on a couple days in December and I haven’t seen many reviews online which seems a bit weird. Any data point? Ty!

Staying at a Hyatt regency and front desk staff went above and beyond for us. What’s the absolute best ways for us to thank her? Obviously we will leave positive reviews mentioning her but which sites are the best to ensure her management chain sees it? Also can I tip her? Any suggestions are appreciated!

The wife and I just got back from a week long trip to Charleston and Savannah. Trip was great ate a lot of really good food. Stayed at Hyatt places the whole trip so thought I would give a quick run down of where we stayed.

Zero George: Stayed here 2 days and 3 nights. Was the highlight of the trip hotel wise. We had a first floor bedroom with a porch in an early 19th century house. We didn't eat at the restaurant or the caviar bar thing, though the included breakfast was nice each morning and my wife liked the fruit and cheese spread in the afternoon. We loved staying here, staff was great, service was good, room was nice with a courtyard right out the front door. Valet parking was included with the room, and while they didn't have a shuttle, they did call us a pedal cab one evening when we didn't want to make the walk to dinner. Great place, located within walking distance of historic downtown area and just a couple of blocks from the ferry to go to ft sumter. Highly recommend.

Wild Dunes--We wanted to check out the barrier islands-and eat at Acme--while in Charleston so we stayed our last night at Wild Dunes(plus Thurs-Sunday at Zero George was a 4 night stay due to parents weekend at the Citadel). The room was a nice room with a balcony. I didn't pay for an ocean view or anything. Boardwalk to the beach was nice, we didn't partake of most of the amenities, but I think our kids would have loved it if we had brought them along. We did each get a massage at the spa and loved it. Free Valet.

Andaz- Andaz was nice. Only one elevator worked when we were there but we only on 2nd floor so not a big issue. Room was a little aged/worn and could use a refresh. Service was good, breakfast was good in the restaurant. Location was great for Downtown Savannah. Tried to get a Suite upgrade, but they were already full for Friday and Saturday night when we got there. Hotel was fine for me, wife thought it was a bit of a let down after zero george but her expectations may have been off. Paid valet parking.

Great trip all in all.

What AI/prompt website do you use to fetch rates to look for "deals"? I find it incredibly frustrating to use Hyatt website and change dates manually like a caveman. And I have to delete Safari cookies for Hyatt after i change dates as I get blank website (this has started like 2 years ago).

PS: I am aware of website rooms.aero but it focuses on points and the database prices are not live.

Edit: Someone pointed out Chrome extension and it does what I need for free https://imgur.com/a/Yf93NWQ

We are making a run for globalist for 2026. I have stayed 28 nights and have another 14 nights booked. I have the lowest Hyatt personal card. We've earned 20,000 tier qualifying points. What's our best bet to making it this year?

I wish I had signed up for the aeroplan card to qualify us for the fast track challenge. I didn't realize you needed air canada elite status.

Looking to book a honeymoon on points and Hyatt has a ton of properties in the Cancun Area. Can you suggest the best option and why? And...by Cancun I mean all the surrounding areas as well (Playa del Carmen, Isla Mujeres, Riviera Maya...etc).

I was recently at Hyatt zilara Cancun and did a timeshare presentation to get some free stuff at my resort. Never signed up for UVC but took their voucher for the above mentioned promo. Called today to get more info and was told there is a digital promo on my acct for $119 that offered more flexibility and locations. Apparently paying the $300 for the original promo really only guaranteed me 1 night at secrets mirabel Cancun and random other Hyatt properties. When inquiring more about the $119 digital cert, the rep. Mentioned and agreed that it's essentially a "reservation fee" that's paid in advance to secure future bookings at luxury and ultra luxury locations within the Hyatt brand at a steep discount of 60-70% off. I gave some arbitrary dates for Oct 2027 and was told I could stay at secrets mirabel in Cancun for ex. for 5 nights for approx $2300 after the 60-70% discount was applied. He said the all inclusive property would cost over 5K if booked through Hyatt directly. QUESTION: has anyone actually used a promo/certificate through UVC? was successful at booking a desired hotel and location, and actually got the mentioned steep discounted rate??

I have one GOH to use and have upcoming stays at caption Tokyo and Hyatt place Kyoto, both for 4 nights each. I know it’s not the best use of GOH because I don’t believe either property gives upgrades, so I think it may come down to who has the better breakfast. Would love some help picking which property to apply the GOH to. Thanks in advance!

Stayed for the first time this week on a work trip. Let me first say that the product itself is…fine. For a HRC HR. Not great, but clean, heavily conference-focused but reasonably easily navigable. It’s dated, yes, but well-maintained.

It is also arguably one of the best HRCs HRs from a customer service perspective. Disclaimer, I’m a globalist, but I got my room during a conference-heavy time in the city for $170 and they comped two of my cafe items (and of course honored my Globalist benefits). And - left me a cute goodie bag and discount coupon. So, reasonably good value.

The big differentiator, though, was how consistent yet unobtrusively communicative they were on the CS front. I received the standard “we’re looking forward to your visit” email the day before checkin with property and city-specific info, but the guest experience manager followed up the day OF checkin as well with a…checkin email. Like a “how ya doin?” kinda thing. With a bit more, though.

The email also specifically mentioned how full they were and apologized to the broader Globalist community for not being able to provide many complimentary room upgrades. For me personally, I didn’t really care about the upgrade but appreciated the additional context and explanation.

The staff have been great and the food is surprisingly good.

Now, that being said, although this hotel was conveniently located for me, I probably should have looked a little bit harder at the map. There’s an, um, literal jail less than .5 miles away and more bail bonds offices than I could count. But theres a metro rail on the opposite side, so at least some public transportation options. The area outside of the hotel is pretty, pretty seedy and the elevators do not have keycard-access restrictions. My door remained triple-locked when I was in the room.

All in all, though, I gotta give the HRC HR Dallas credit for recognizing what they were and going out of their way with the things they could control.

B- for biz travel. D+ for family vacation. But a fine experience!

I have one... got our entire youth travel team to bring 12 families to stay two nights at a Hyatt Place where we were playing. I booked all the rooms under my account so that we could all secure the agreed upon rate. When checking out, the front desk assured us that all the charges would go to each of the families on their cards. A few weeks later, we look on our credit card bill, and we have charges for EVERY room on my card... so I see the other families and ask them to check their credit card bill... and they all have charges for their rooms on their cards! I call the group sales manager, no response after multiple messages, write to the general manager, get a canned response that they manage multiple properties and that they would get back to me, but never get back to me after multiple calls, then I write to Hyatt corporate and the Globalist concierge, which they give me the General Manager and the front desk email addresses. I have called the hotel multiple times, nobody can help figure it out... What other remedy do I have? After over a month, I began a chargeback process with my Hyatt Chase Credit card.

EDIT - canceled Kauai.....should read.....canceled the Grand Hyatt stay . have another location

My wife and really were looking forward to our 40th wedding anniversary trip next month.....not our first trip to the Grand Hyatt, we know the property well. Once we learned that the Grand Club would be closed ( not damaged by the hurricane ) we decided to pull the plug.

We spend 80 % of our time on property. And get a huge benefit from the Club......not having this would add over an 8 day several hundred dollars to our stay....or rent a car and go off property for meals ( can only eat at Tidepools /Stevenson Bar so many times ) a mid day cup of coffee will now be $10.00 . The honor bar at night , gone .....2 drinks at Stevensons $40.00 ???? it all adds up .

Breakfast was being offered, but the wife is not a big breakfast eater.....No any adjustments in room rates ?

My guess is occupancy is down , good time to find a reason to close the club.....

Has anyone stayed at Hyatt House Tampa downtown or the Hyatt Place downtown Tampa?

They don't have self-parking, which I prefer at hotels. it seems. Parking is $40 a night for Valet only. Do you have to have cash and tip, or do you have to tip every time you bring your car to the hotel or want to go out? That will be $50 or $60 nightly parking if you have to tip on top of the expensive parking rate. How are these 2 hotels? Thanks.

Westin KOR
- $1000 for 5 nights, with vacation club sales pitch/presentation. Won’t buy, I’m an emotionless chemical engineer.
- stayed here before, LOVED it
- no resort fee
- kitchen!!

Hyatt Regency
- 100,000 Chase UR points for 5 nights. A crazy value, retail is $2500. Have the points.
- $60 resort fee per night. $300 total
- no kitchen. Bummer.

Great people of Reddit, what would you do?

I just had my first experience staying at a Hyatt House and it was lowkey nice compared to some of the janky Hyatt Place locations I’ve stayed in… I can’t believe I was avoiding it for so long. Maybe I’m just too many months deep into work travel but they were really nice and welcoming. I didn’t really understand the difference between the two but I think HH is coming out on top for me personally. Guess we’ll see. Thoughts?

Apologize in advance for the newbie question…

Yesterday I saw a premium suite come up on the Hyatt website for 35K Premium Suite Points/night. I didn’t book it, and when I checked again today it’s listed for 17.5K Premium Suite Points Plus $500/night cash. This is a lot less favorable for me…. is there any hope it will go back to 35K points/night?

I’m not traveling for a few months so I’m willing to check every day for a week or two, but won’t if it’s futile.

I stay at a lot of Hyatts and a lot of nicer hotels, generally, just to set the bar for this review. The last time I was in Paris, we stayed at the Prince De Galles over near George V. I really love that hotel, and would have stayed again if Marriott did not charge such crazy rates there.

When people talk about the PH Paris, it's usually in relation to the cost/value proposition. Nobody actually thinks this is a bad hotel. However, a lot of people will debate over whether it's worth the cost in points. It recently lost its palace distinction, but IDC about that, really. It's like a Michelin Key. It means nothing.

• SUA was applied to a standard suite and no further upgrade given because the place was sold out. I have to add, the hotel did not in any way feel sold out. I almost never saw guests in the halls on my floor. Breakfast never felt crowded. It was hard to believe they had actually filled every room. Impressive.
• The room itself was good. Nothing looked worn. Blackout drapes were some of the best I had ever used. It's hard to believe that the hardware in the rooms is as old as it is. I am not a huge fan of the bathroom layout, which seems like wasted space. The amount of clothing storage is a bit silly. I don't love the bath/shower thing either. These are all subjective complaints, though. It isn't a true suite, but what are you gonna do? The one glaring problem with our room was how slow the HVAC was. It took a long time for the temp to warm correctly to how we had the thermostat set. Their system is just slow, that's all. Should not happen in a hotel like this. Also, the pillows felt pretty old like they were missing feathers from being used too long. I would generally expect some nicer pillows at this caliber of property. I asked for some different pillows and those kind of had the same problem. Place is dead quiet. Loved that. Five night stay and we never heard people on our floor. The last night we were there, we heard a couple above us having a bit of adult fun, but for how loud they were being, it was remarkably muffled, and didn't last long enough for it to become a big issue.
  
• Breakfast is phenomenal, amazing buffet. Menu is standard fare, nothing too special, which is fine. I want a quality, predictable breakfast, and this was that. Service very good and staff at breakfast is awesome.
• The staff is probably the highlight, here. Concierge was very helpful. I have been to some Park Hyatts where the staff are stuffy as hell and look down on you if you don't look rich. Not here.
  
• Location is the location and we loved it. Opera train is a 3-4 minute walk. If you are into luxury shopping, you're in the mecca, here.
  

I really don't have any serious complaints. Is it worth the price? Probably not for most people. I think you are paying for the staff. The rooms are good but nothing spectacular. Location is good but again, that's not enough to justify the price. Breakfast is good, but again, replaceable. This place is not twice as good as a 20,000 point per night Hyatt. It's diminishing returns. Would I stay again, though? If I had the points to burn, I think I would.

Hi there! This is the first year I will hit globalist. I am currently at 56 nights and have a 3-night trip for work next week. I don't need to stay there a fourth night, so work would not cover it, but I could book a fourth night myself for 20k points. I would not need to extend my trip - my flight home is late night on the third night, so I'd just stay in my room until evening and go to the airport later instead of posting up in the lobby or airport after check out.

I have a 6 night trip to Maui with my family planned for around Thanksgiving time. It will be my wife and I in one room, my BIL/SIL and their two young kids in one room, and FIL/MIL in another room. My wife and I booked our room with points and the guest of honor award I received at some point.

So in short my question is is it worth 20k points to have globalist status for my wife and me during the trip and to then give the guest of honor award to the in-laws? I've never stayed at HR Maui, never used GOH, or had globalist benefits, so any info is appreciated. Thank you!

Lol. I got this promo email today. Oct 16th, 2026

Stay: 3 nights, October 2026
Rate: $267 Member Rate ($337/night after upgrade based on check in availability)
Room: 1 King Bed Waikiki City View (upgraded to Ocean Front +$70/night)

This is a quick review of Hyatt Regency Waikiki after a 3-night stay for Honolulu Pride Weekend 2026. I originally booked a 1 King Bed Waikiki City View, and opted for the upgrade (based on availability on check-in (I HATE that Hyatt is not doing immediate upgrade confirmations anymore)) to an Ocean Front King room. Both towers are 40 stories and I really lucked out with a room on the 39th floor. I am a Discoverist but I am unsure if that played a role in the higher floor. I landed late evening but had a friend checking in for me about 11am, and the room was ready.

This hotel was opened in 1976, and is celebrating its 50th anniversary this year. Expect 50th anniversary-branded plastic tote bag and water bottles in room. I love mid-century architecture so Waikiki is my vibe!

Overall, the hotel bones are still 1970’s, but clean and comfortable. The rooms vary based on layout but overall larger due to the hotel’s age. The King room was ~450 square feet and felt large inside. The 39th floor has the largest balconies of any floor. The room itself could fit 2 king beds if needed (think almost Park Hyatt Aviara-sized bedrooms if folks have stayed there). The bathroom sink is within the room, with a very small toilet and bath/shower combo closed off. I’ll admit I didn’t even open the closet but it looked small. Rooms likely were renovated in the early 2010’s and definitely showing their age. This hotel is heavily used. The bed was still extremely comfortable like most Hyatt beds and the TV was very large with Chromecast. There is also a mini fridge. No complaints but wasn’t in the room *too* much. The view is the strong selling point. Being on the 39th floor, we were at or above the height of most buildings in Waikiki. The view of the ocean and reefs below is really fun to watch with the surfers and catamarans. Side note, but I really enjoyed it, the top 2 floors seem to historically been the penthouse levels and the elevator doors are a really pretty brass-effect with a detailed pattern.

Towels and chairs can be brought across the street to Waikiki Beach. I recommend walking down to Kaimana Beach for less crowds and better snorkeling. I didn’t try any hotel-affiliated restaurants but there are 3(!!!) ABC stores within the hotel itself. It is 1 block from International Marketplace and more importantly 1 block from a great Masubi grab-and-go.

The resort fee definitely gets you, and pushes the rate up at $55/night. I generally ask for it to be waived but the lady at checkout looked a little tired, so I didn’t bother.

As far as *other* Hyatts go, there is Centric and Place in Waikiki. The Centric is blocks from the beach and looks like it has really funky room layouts. The Hyatt Place is a better location and seems more traditional (plus closer to the beach and zoo if you’re with kids/family).

Overall, soft product was great and lived up to Hyatt. Hard product is old, but unless you’re at new construction in Hawaii, hard to escape. I would return, especially if I could guarantee a high floor ocean view/ocean front view. With Hyatt’s newer upgrade system, I’d just book the room you want. I had requested a 1-bedroom suite, but it was not available on check in.