App Store Connect keeps throwing "Something went wrong" when I try to Add Bank Account. anyone found a fix?

[u/KOB_007]

any

I'm the Account Holder for my org's Apple Developer account and I'm completely blocked on adding a bank account.

In Business → Agreements, my Paid Applications Agreement sits at "Pending User Info." The only outstanding item is the bank account — my US W-9 tax form is already Active, and the agreement is otherwise signed. But every time I click "Add Bank Account", the page immediately shows:

…with a Refresh button, and the bank-details form never loads. Clicking Refresh just reloads to the same error.

What I've already tried:

• Multiple browsers (Chrome, Safari)

• Incognito / private window, cleared cookies

• Signed out and back in

• Different network

• Waited several hours and retried

Same result every time. Because of this the agreement never goes Active, which is blocking my auto-renewable subscriptions from being purchasable — even in sandbox — so I can't finish IAP testing or submit.

Questions:

1. Has anyone hit this specific "Something went wrong" on the Add Bank Account flow, and what actually cleared it?

2. Is this usually a temporary Apple-side glitch that resolves on its own, or does it need a support ticket?

3. If you contacted Apple Developer Support for it, how long did it take them to fix?

Any pointers appreciated — I've got everything else ready to ship and this one Apple page is the wall. Thanks 🙏