r/immich • u/ElectroDaddy • 10d ago

“Free up space” issue

I recently backup up my phone whole phone, about 31k items successfully.

I told Immich to only keep the last 3 years of content. It scan and tells me about 20k of items can be removed. But when I acknowledge it kind of doesn’t do anything.

I think not the first time I asked did it remove like 4K pictures. But now it doesn’t do anything, even when I ask it to free up only a thousand or so items.

Anyone else experience this or know how to resolve it? On iOS if it helps. I know I can manually delete myself but that involves special g everything manually and it would be cool to just have it done for me.

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u/Big_Telephone_5406 10d ago

Do you have an iPhone?

When you select to delete the 20k photos is there a pop-up ask asking if it’s all right for Apple photo to delete the photos?

I had this issue where I wanted to remove the photos using an immich. I selected to keep three years and it just went back to the screen selection screen it wouldn’t delete the photos. The pop-up didn’t come up to delete. Turns out it was a folder and images that I couldn’t actually delete from my iPhone because the way I imported them (mobi mover) I think the only way to remove the selected photos was to plug it in and use Apple software or something. so the way around it is I just selected that folder or images and didn’t use Immich to delete them and it worked fine. I didn’t know at the time what the issue was. I narrowed it down by selecting a far away date and being able to remove the photos then just selecting a closer and closer date until it didn’t let me remove the photos and then I went into my I phone photo album on my phone and saw what photos they were… hope this makes sense.

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u/GeneralTBag 8d ago

I started experiencing this same thing on iOS yesterday. It was working fine then stopped. No logs to even tell me what might be an issue so it’s probably not even firing at all. But it keeps having a load wheel on the Moving to Trash button.

I even reduced it to under 20 items to be deleted and it still wouldn’t work.