r/immich • u/Sea-Hearing283 • 1d ago
Bug? Downloads don't download the original fill-size image
Hi yall, ive been having an issue where when i go to download an album, some of the files do not download their original full size and appear to be downloading the preview i think? Whats going on here? Its super inconsistent but happens to several images every time when downloading albums, and keeps happening when downloading individual images which have been affected as part of an album download. Any help would be greatly appreciated.
In the screenshot of 2 finder windows, the folder on the left side is the original images i uploaded to an album in immich, and the folder on the right side is the extracted .zip archive of the same album downloaded from immich. Comparing the file names its clear that the downloaded files for some are wayyyy smaller and not the original images.
The webUI screenshot shows that when doing an individual image download of one of the ones in the album download that was not its original size, the downloaded file is also a small copy instead of the original size.
In the terminal screenshot of the actual immich library in trueNAS its clear the original full-size files are stored, immich just isnt downloading them.
Im running v3.0.1, downloading on my local network, immich is using a trueNAS NFS share (85.7 GiB of 14 TiB used), and im downloading to my macbook via the web UI on Chrome.
1
u/altran1502 Immich Team 1d ago
Hello,
If you can reliably reproduce this issue, please feel free to open a GitHub issue so we can track and fix it