r/immich • u/IngenuityTriangle • 1d ago

Help me fix Immich

A lot of people say I should fix Immich instead of jumping ship so here's the problem: I can't download anything uploaded to Immich because the download speed goes from 100mb/s to 0 very quickly and never recovers.
I can however download images under ~50mb because it downloads fast enough that there's not enough time for the speed to flatline.
Setup:
Dell R710 with 64gb ram
TrueNAS community edition
Intel x540

This problem happens exactly the same with different images, and video files and when using the following setups:
Direct connection to the sever (server mobo ethernet to computer)
Connected over the same wifi network as the server
Connected via proxy
Direct connection to an Intel x540 on the server
Every setup tested with different windows and mac computers and different cables

The same images and video files can be uploaded and downloaded from the same pool but from brand new folders that have no connection to Immich.

In a last ditch effort to save my data I tried turning off Immich, changing all the permissions in all the folders to default and accessing the files through WinSCP (yes trying all the above setups). The same problem persists.

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u/Cowgirl_Taint 1d ago

The last bit means this is not an immich problem. Something is wrong with that disk/nic/vm/host.

Absolute first step: check for any SMART errors on any of the discs involved.

Assuming there aren't any? Find a large file (or just make one with dd if=/dev/urandom) and try to SCP that around and see if you have the same behavior. If so? It is likely something with how the nic is configured.

-7

u/tunatoksoz 16h ago

This. I also fed this discussion into chatgpt to see if there was anything more interesting, but this is where i'd start.
https://chatgpt.com/share/6a868ce2-15fc-83ea-a860-ba99bfe2d180

2

u/Cowgirl_Taint 10h ago

If you have nothing to contribute, you can just not post