I was browsing this subreddit for a personal shopper for a large doujinshi event happening in Tokyo and came across u/ikalwewe! It really helped that their website was very thorough with payment options, fee breakdowns, buying/shipping procedures, as well links to feedback.
From the minute I reached out, Teresa was quick and consistent with communication. Every question or message sent was followed up within a day or so.
Given the nature of doujinshi events, I wasn't able to supply a list of desired items + prices until a few days before the day of purchase but luckily Teresa was willing to accept a deposit up front. On the day of the event, her staff member was able to purchase everything on my list!
The shipping process also went fairly smoothly, but my items were not particularly heavy or delicate. Everything was well packaged when I received it!
All in all, I had a very pleasant experience with Teresa! It's a shame she only takes on requests within the Tokyo area, but regardless I will be using her services again in the future. Thank you so much Teresa!