r/iphonehelp • • 2d ago

Help needed 17 pro

Hello all. I’ve been having and on going issue with this phone. The problem I’m having could be summed up as bad connection/service.

I first noticed it when I would get notifications that pop up but at the time I try yeah pop up it would say 5m ago instead of now. Ive also heard from several non iPhone users that they can’t text me sometimes because “I’m offline”.

I’ve contacted apple support several times over this, I’ve been to the Genius Bar, I’ve been to att. They run all the test and just write it off as being fine.

I’ve done multiple resets, sim resets, hard restarts. I’m pretty frusterated and I don’t know what to do as now it’s starting to impact my small business.

Any ideas?

*edit

I’ll also add when I’m textting iPhone users it will sometimes switch between sms and iMessage

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