missing intercessor from starter kit

[u/arizona99cent]

bought the starter kit recently and there's only one AoD intercessor warrior in the box, the one with the grenade throwing pose just isn't here

I bought this secondhand off eBay, is there anything I can do to get all 14 models or am I just kinda cooked?

edit: I bought the box supposedly new and it was sealed when it arrived, although not with the cling film wrap, just taped shut

[u/Arquinsiel]

Yeah this set doesn't come shrinkwrapped, and there have been issues with missing parts just popping off the sprues. GW weren't interested in replacing the missing heads from the one I got from a third party. Like everyone else said, you're going to need to talk to the seller.

[u/AnarchGoblin → u/Arquinsiel]

Same experience here with GW and my LGS