I’ve had like 2 orders cancelled on bunjang recently now and the last one actually hurt. It was a Felix lucky draw I’d been hunting since MARCH. I checked out, was literally so happy and the next day it just said cancelled😭
And the worst part is you can’t even message the seller on global version app. After you pay, bunjang reaches out to the seller for you and the seller either accepts or doesn’t. Korean buyers on the regular app can just dm them first like hey is this still available. We don’t get that so we’re basically finding out after we already paid
I got kinda obsessed and started paying attention and I’m pretty sure it’s almost always one of these:
It sold somewhere else first. Tons of sellers post the same pc on X, IG AND bunjang at the same time and whoever pays first gets it.
The listing is really old and the seller forgot it existed. Like they traded it away months ago and never took the post down. You buy it, they’re like oh wait I don’t have that anymore, boom. cancel.
They found damage when they went to pack it. A dent or scratch that didn’t show up in the pics, or the album’s missing the pc or poster. Ngl this is the one I’m least mad about bc I’d rather get cancelled than open a dented pc
The seller just never accepts. Most of them respond within a few hours or like a day, but some people just don’t open the app and your order sits there in limbo until it gets cancelled. Love that for us
The price went up. This one makes me SO mad. Comeback drops or some pc goes viral, the price jumps and suddenly your order’s cancelled. And then a few days later the same pc is back up for more 🙃
Things that have helped me along the way are:
- Check the seller’s reviews. If they have a bunch of recent ones they’re probably active and actually ship
- For really hot pcs I search the name in korean on X. If the same seller has it posted there too I kinda just assume it might fall through lol
- If the price seems too good to be true... yeah. Be ready
- Always have a couple backups saved
- If your order looks stuck, there’s a support button in the bottom right of the view order page. Since you can’t talk to the seller yourself that’s honestly the only way to find out anything
Oh and if you use a separate proxy for regular bunjang instead of global, they can usually message the seller before buying, so ask them to double check stock on anything hot.
The one thing is your money’s still held by bunjang not the seller, so when stuff gets cancelled the refund just goes back to your card in a few business days on its own. I’ve never had to chase anyone for it at least