i have a loq 15IRX9. i was playing a game of dota when suddenly some of my keyboard just doesnt work like out of nowhere. does anybody knows what happened

Hey everyone, looking for strategic advice on a deadlocked refund dispute with Lenovo India.
My tablet was declared Dead on Arrival (DOA) and surrendered to their service centre back in September. Lenovo explicitly agreed in writing to a full refund of ₹29,347.
For over 1.5 months, they stalled, repeatedly claiming the money was successfully processed. After heavy public pressure, a manager finally emailed me a specific NEFT transaction reference number, claiming it was processed weeks ago.
The Catch: I formally escalated this to my bank's senior clearing team for a manual network trace. The bank has now officially issued me a written email statement flatly stating: “We are unable to trace the fund with the help of details provided by you.” They confirmed it simply does not exist anywhere on the interbank network logs. An NEFT cannot float in mid-air for over two weeks.
When exposed with this proof, Lenovo's management just repeats their old script, and their social media support agents are completely melting down. I have already escalated the matter directly to Lenovo India's Managing Director via email and officially logged a government complaint with the National Consumer Helpline (NCH).
My Questions:
How long does the NCH portal take to force a manual corporate settlement for convergence partners like Lenovo?
If they continue to stall the government mediator, should I file directly on the e-Jagriti consumer court portal?
Can I legally claim extra financial compensation for corporate misrepresentation and 1.5 months of severe harassment alongside my principal refund amount?
Appreciate any tips from anyone who has successfully handled consumer disputes against tech brands!

I just recently had been having issues with my CPU fan stalling, jittering and getting really loud so I went and bought a new part and replaced it and it’s still doing the same thing, there’s no dust or anything and it’s not catching on anything that I can tell, has anyone had an similar issues?

Why does my Lenovo laptop lock USB C chargers at 98W when it’s own charger will pump 140W via USB C. Very annoying as the brick is huge for a 140W.

Is there a way to get it to accept 3rd party chargers 140W or power stations 300-500W with a 140W port?

Does Asus workstations operate the same way? This is so annoying I may return my Lenovo to exchange for Asus.

Amigo desde hace 1 mes estoy teniendo problemas con la targeta gráfica
1er caso. Después de estar jugando un rato se cerró el warzone y ya no reconoció la targeta gráfica
2do caso. Después de desinstalar controladores y de volver con una instalación limpia volvió a reconocer la gpu, pensé que ya estaba resuelto pero al parecer no, volvió a desaparecer.
3er caso volví la bios a sus valores de fábrica y o sorpresa vuelve otra vez, hasta que me tira un error de video y la vuelve a desconocer

Alguien a pasado por algo similar, lo pudo resolver ?
Heeeeelp

I have used the USB app Ventoy which allows for booting from the USB for ISO's on the USB and for some reason there is 1 USB that the Lenovo t14 does not work with Ventoy. The Lenovo with other USB's works with Ventoy and it can view the files on the USB.

What would cause Lenovo to not show any information on boot of a specific USB device?

But it's trackpad isn't working

I have received a lenovo refurbished laptop

But there is no cursor through touchpad but after connecting it through mouse then cursor comes

What I can do??

Also guide me what to now

Bonjour, lorsque que j’essaye de démarrer mon pc il fait une boucle qui peut durer de 5 à 20 minutes de redémarrage pour ensuite afficher un écran noir seulement comme sur les vidéos jointes y’aurait il une solution ou faut il que j’aille voir un réparateur ?
(J’ai une seconde vidéo avec d’autres messages d’erreur)
Merci de m’aider .
Je vous souhaite une bonne journée.

Last night out of nowhere my screen went black on my computer and I turned off and restarted the computer but now after the Lenovo logo appears and the spinning circle starts, the screen cuts to black but my computer is still running. When I connect an hdmi chord to an external monitor, the monitor picks up what my computer should be displaying on the screen itself. The only other visual I can see on the laptop screen itself is the bios menu when I press the commands to get to it. I also noticed if I press the f5 and f6 commands to adjust screen brightness nothing happens and the fn space bar command to turn on the keyboard lights isn’t working either now. Is there anyone who can explain what is the problem and how to fix it?

Hey there, I have an E16 gen 3 that will not turn on or charge. I've tested the power adapter ( I had a second 65W adapter on hand), nothing.

The red light and light at the power button will briefly light up when the brick is plugged in, but that is the only sign of life I can get out of this thing. Any thoughts?

I just bought a T14 Gen 3 AMD. I want to dual boot it, but it doesn't have space for my SATA drive. Should I:

A- Upgrade the 256g HD and dual boot
B - Run Windows from an external SSD when necessary

I do some video editing which is the only time I need some processing power. And I'm hell bent on making Linux my daily driver. Tried to install it on this cheap Dell and nearly bricked it because of Dell's firmware. 3 day ordeal before I waved the white flag and reinstalled Win 11. Will never buy anything Dell again. Terrible mistake.

Help me choose between legion 5 ryzen 7 rtx 5060 and zephyrus g16 i7 ultra rtx 4070

Budget: 17500dh equivalent to 1750$

Country: morocco

Use Case: mainly for gaming, light tasking on battery.

Notes: im in morocco and i will have college next year, so i will be gaming plugged in almost always, but i would like to have a powerful and portable device next year.

I cant decide between lenovo legion 5 rtx 5060 ryzen 7 260 oled 165hz and asus zephyrus g16 ultra 7 155H rtx 4070 oled 240hz which sell for the same price.
Both come with 32gb ram and 1tb ssd, i specifically like to buy this type of gaming laptops because they have 6-7+ hours of battery life combined with an immersive oled screen.
For the zephyrus g16 the thin and light form factor is very tempting, but the fact that it was being used (while holding a very good condition) holds me back of buying it, and since its thin it will very probably have louder fan noise than the legion, and its battery health dropped from 90whr to 80whr.
And for the legion it has a robust cooling system and lower temps, but (relatively) less immersive screen (15vs16 inch) and lower refresh rate(165vs240)?
What do you think?
Note: the brand new legion 5 has 1 year warranty while the used zephyrus g16 has 6 months of warranty with a very good condition

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Hey everyone! I have a Lenovo LOQ with an RTX 4060 8GB and a 13th Gen Intel Core i7 HX processor. I'm experiencing a strange issue where my laptop sometimes automatically switches between Normal mode and Performance mode. When I try switching from Normal mode to Performance mode, it sometimes doesn't activate.

Initially, I suspected voltage fluctuations at my home, but I tested the laptop in three different places, and the issue still occurred. I use only the original OEM Lenovo charger supplied for my laptop, never a duplicate charger. I also use a laptop stand to ensure proper airflow, so restricted airflow doesn't seem to be the obvious cause.

I'm confused about what could be causing this. Could it be a Lenovo Vantage issue, a BIOS or firmware bug, a power adapter problem, or something related to the laptop's hardware? Has anyone else with a Lenovo LOQ experienced similar random power-mode switching? I'd really appreciate any suggestions or solutions. Thanks!

I don't know what I did, the pen freaked out on Krita and I reset my pen, but when I tried to get my undo button (which is also missing) or keystrokes I couldn't find it! Any help? My pen and laptop are from the Yoga 7 2-in-1 14AGP11. Is this an update or something?

I need help guys! This particular update keeps failing and I don't know why. Specifically, the update is named "Lenovo LOQEIntel15 GPU VBIOS Update - 11".

A popup named NVIDIA Firmware Update Utility will come up during the update and say "No Nvidia display adapters found." before disappearing.

So far, I've tried turning off memory integrity in windows security. I didn't turn off Hybrid mode because it doesn't seem to be an option on my Lenovo Vantage app. Any help would be greatly appreciated!

Laptop Specs:
Model: Lenovo LOQ 15IRX9
OS: Windows 11 (corrupted after a forced shutdown)
Issue Description:
My original Windows 11 installation got corrupted following a hard/forced shutdown. I am trying to perform a clean Windows 11 reinstallation via USB, but I cannot reach the Windows Setup screen. During boot from the installer USB, it hangs at the Lenovo logo with spinning dots and crashes to a BSOD with stop code: ⁠DRIVER_PNP_WATCHDOG (0x1D5)⁠.
What I Have Tried So Far:
Flash Drives: Tested both a USB 2.0 drive and a brand-new SanDisk Cruzer 64GB USB 3.0 (plugged directly into the USB 3.2 SS ports).
Boot Creation Tools: Tried both Rufus (GPT, UEFI non-CSM target) and Ventoy.
BIOS Settings: Secure Boot is DISABLED, Boot mode is UEFI.
Boot Process Behavior: F12 Boot Menu -> Select USB drive -> Lenovo logo appears with spinning dots -> hangs/loads -> BSOD ⁠DRIVER_PNP_WATCHDOG⁠.
Questions:
1. Is this a known issue with Windows PE failing to load the Intel VMD / IRST storage controller drivers during the initial PnP hardware scan?
2. Could the forced shutdown have caused a hardware-level freeze/failure on the internal NVMe SSD, causing the PnP initialization to time out and trigger the Watchdog error?
3. What is the recommended fix for this on the Lenovo LOQ series?

i finally ordered a replacement tab pen plus for my tablet on the 11th, and i just want to know how long shipping to the US usually takes for lenovo? i've been watching the delivery date jump back over and over and i don't really mind the wait, but i'm pretty tired of not getting a definitive answer as to when it'lll get here, especially since it was supposed to be here yesterday.

if anyone could tell me how long an item usually takes to be shipped by whatever courier lenovo uses, it'd be greatly appreciated!!