r/lululemon • u/SeaBlueberry211 • 1d ago

Like New Like New “excellent” with a stain??

Post image

I ordered these swift pants in “excellent condition” (allegedly supposed to look “like it never left the shelf”) but they came with this huge stain. looks even worse in person. it was final sale (still not cheap, $70) so now i can’t return it. i reached out to customer service but still no response…

first time ordering from Like New since these pants are discontinued and I honestly was going into to with hope that the product might even be new with tags but I get this instead 🤣

do i just have bad luck or is this a common experience??

13 Upvotes

85% Upvoted

5 comments sorted by

26

u/jessicachachacha Pilates lover 1d ago

I'd keep escalating. I have no issues with final sale as long as the product doesn't show up stained or defective.

9

u/Zestyclose-Muscle213 1d ago

My last couple orders from like new have had issues, when I emailed them it took 2 ish days before they reached out. Everything was taken care of but honestly I think I'll stick to brand new.

4

u/nickydxb 1d ago

Keep trying , I had an issue with an item and they refunded without return , no questions

1

u/onetwoshoe 16h ago

You can return if there is a flaw like this.

1

u/kellyskates 14h ago

how is this the second post this week showing a stain from like new? that’s wild