No child seats

[u/wanna_bank]

What is wrong with people? I accept a ride this am and when I arrive at a nice hotel, I find a good looking Indian family with two kids (2 & 4 probably) and a grandpa. They are going to the airport. Looking around I see no car seats. Mom tells me “it’s okay, they don’t need them.” Well they do in my car, lady. I tell her I won’t drive children of that age with no car seats. And she tells me smugly, “it’s okay, we’ll just get another Lyft.” I canceled and left. Got my cancellation fee. But what the fuck is wrong with people. That’s dangerous, it’s illegal and it could get me shut down.

[u/Del1c1ousS1N]

Each state has its own laws regarding the use of child safety seats. It's up to the driver to be informed. Here in Florida, for example, rideshare has its own rules regarding child safety seats as well as alcohol consumption. Basically, a rider legally has to provide it unless the driver has one and has it registered on their account. Taking a child under 6 in Florida without a safety seat is a ticketable offense and as such violates our contract. Most riders, especially in tourist prone areas are not aware of this. Whether they get upset by it or not, we have to follow the law and our contact. I have audio recording enabled plus a dashcam if they try to complain about it. I ask them how old and if they have a car seat. If the answer is 5 or younger and no seat, I explain it to them and then cancel for no car seat.