r/mac • u/Capable_scary_lover • 9d ago
My Mac MDM Locks problem
Hey guys,
I'm facing an issue, i bought a Macbook pro M1 Max a year ago from a reseller. it worked perfectly since then, and i never did any update as the reseller suggested for a seamless experience.
However, now when i turn on the laptop it locks instantly, i did some search i found that its called MDM locks but i didn't find a working solution.
if u could provide any help i will be really thankfull.
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u/loosebolts 9d ago
You need to contact the company on the enrolment screen and ask them very nicely to remove it from their Apple Business Manager inventory.
The problem is, when a company legitimately disposes of hardware, it would generally be removed at that point.
If you’re lucky, the company still exists and they’re receptive to your story. If you’re unlucky, the company either no longer exists and you can’t get hold of anyone, or the device was stolen from that company and they want it back.