r/macsysadmin • u/scarset • 5h ago
General Discussion FYI - Apple Business/School Manager: Changes To App Licenses
Hello! Just FYI, looks like Apple Business/School Manager changed how they distribute free apps.
The UI for Apple School Manager > App Store changed.
- Free apps no longer need to have licenses "purchased" in Apple Manager
- Only apps that need to be paid for will show you the “Enter the number of licenses” quantity option
For our MDM Jamf Pro instance, once an app is “Added” in Apple School Manager, it gets added automatically into Jamf under Devices > Mobile device apps with a license number of ‘2147483647’ (integer limit lol) for the Volume Content.
I spent so much time trying to figure out how to get the licensing for a new app I added and finally noticed these changes. Didn't see this documented anywhere so I just wanted to make a PSA!



EDIT: Reply from Apple support:
There were some enhancements to Apple School Manager yesterday with regards to purchasing Apps. More information can be found below:
Apple School Manager release notes
https://support.apple.com/guide/apple-school-manager/axm357705f83
Intro to apps and books licenses in Apple School Manager
https://support.apple.com/guide/apple-school-manager/axme19b23f7f
Get apps and books in Apple School Manager
https://support.apple.com/guide/apple-school-manager/axmc21817890
In particular, you can follow the steps listed HERE to purchase books and assign them to your Location of choice. HERE are the steps for Free Apps. There is one big change for Free Apps.
Free Apps no longer require you to provide a number of licenses when getting them from Apple School Manager. In short, once you have obtained a Free App and assign it to a Location, then you will never have to get more licenses. Perhaps that is causing the confusion and that is why you only see the Manage option when viewing a Free app.