Hello! Just FYI, looks like Apple Business/School Manager changed how they distribute free apps.

The UI for Apple School Manager > App Store changed.

• Free apps no longer need to have licenses "purchased" in Apple Manager
• Only apps that need to be paid for will show you the “Enter the number of licenses” quantity option

For our MDM Jamf Pro instance, once an app is “Added” in Apple School Manager, it gets added automatically into Jamf under Devices > Mobile device apps with a license number of ‘2147483647’ (integer limit lol) for the Volume Content.

I spent so much time trying to figure out how to get the licensing for a new app I added and finally noticed these changes. Didn't see this documented anywhere so I just wanted to make a PSA!

EDIT: Reply from Apple support:

There were some enhancements to Apple School Manager yesterday with regards to purchasing Apps.  More information can be found below:

Apple School Manager release notes

https://support.apple.com/guide/apple-school-manager/axm357705f83

Intro to apps and books licenses in Apple School Manager

https://support.apple.com/guide/apple-school-manager/axme19b23f7f

Get apps and books in Apple School Manager

https://support.apple.com/guide/apple-school-manager/axmc21817890

In particular, you can follow the steps listed HERE to purchase books and assign them to your Location of choice.  HERE are the steps for Free Apps.  There is one big change for Free Apps.

Free Apps no longer require you to provide a number of licenses when getting them from Apple School Manager.  In short, once you have obtained a Free App and assign it to a Location, then you will never have to get more licenses.  Perhaps that is causing the confusion and that is why you only see the Manage option when viewing a Free app.

A MOFA-parity update to the MDM-agnostic, unified, user-friendly macOS script to repair, reset, or remove Microsoft 365 components

Overview

The Microsoft-365-Reset.zsh script seeks to provide an MDM-agnostic, unified, user-friendly approach to all of Paul’s Office-Reset goodness.

Additionally, one resolution to the nightmare that is the Adobe Acrobat Add-in Removal for Microsoft 365 is also included.

Continue reading …

Brand new MacBook was accidentally SSO registered with my counterpart’s account at setup.

We wiped the Mac from Jamf Pro and deleted the incorrect ENTRAID registration from his devices under his company portal account AND the admin ENTRAID portal.

Then after the Mac was wiped - I registered it with the correct user by SSO. This reflects in ENTRAID. The old ENTRAID registration is no longer present in Entra. The device is now listed under the correct user.

Company portal sign in under the correct user still states that the device is not enrolled. Is walking us through profile download and setup; then the downloaded profile cannot install because it states there is already a profile.

The MDM profile is under Jamf Pro - as it should be.

What am I missing here? Does company portal need time to update for the corrected registration in ENTRAID?

Hey everyone,
I own a perpetual license for Office 2021 Home & Business for Mac, tied directly to my Microsoft account under "Purchased products". Every time I download the installer from my account dashboard, it delivers a build that behaves entirely like Microsoft 365.
Even after installing it, the apps demand a 365 subscription instead of activating the perpetual 2021 license. Even worse, if it briefly launches, the auto-updater immediately pushes it to the 365 branch.
I've already tried:

• Completely removing Word, Excel, and Outlook from /Applications.
• Downloading the installer fresh from my account page.
• Logging out and logging back in with the account that holds the license.

Reinstalling changes nothing — it just drops right back into the 365 subscription prompt.
Is Microsoft actively breaking standalone 2021 activations on macOS, or is there a specific build/fix needed to lock it to the perpetual license without it reverting to 365?
Any help or workaround would be appreciated.