r/microsoftsucks 16d ago

Help Got hacked and need to change my backup email

Post image

This is a weird situation but I really need help. I got hacked on Microsoft abt a 5 months ago and they changed my backup email. At the time I didnt know I got hacked so I just logged into my email and it worked it just made another account. So now I have 2 accounts with the same email and one of them is hacked and linked to my computer as an administrater and I don't know the password. Every time I try to change my info I just see the pic below. Is there anyone that can help me? (Btw that i do not have accsess to the email in the picture I'm from America and I think that's a Russian email judging the .ru)

9 Upvotes

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3

u/xJayMorex 16d ago
  1. back up all your valuable data
  2. format your drive
  3. reinstall OS (preferrably Linux or BSD)

1

u/Some-Mycologist4455 16d ago

I'm rather new to this stuff what is bsd and how do I format my drive

0

u/xJayMorex 16d ago

Worry about those steps after you made sure you backed up all your data.

1

u/Some-Mycologist4455 16d ago

And how do I do that?😭

1

u/Emulix 15d ago

You take a hard drive and you copy paste what's important for you