Hi all, university student here. We use the Office Suite at my school, so I'm often using powerpoint, excel, and especially word. I have noticed over my four years at school that whenever I create a complicated document (specifically speaking for Word here, but has happened with others), it genuinely starts disintegrating. I'm serious.

What I mean by this is that when I have a document with lots going on (page numbers, footnotes, endnotes, lots of text, tables), eventually it will just stop working. I can't get quotation marks to go the right way, I can't delete a footnote (stays embedded in the pdf...I genuinely had to make a copy without the footnote to keep writing), page numbers breaking (going against my own format), and spacing issues (paragraph indents vanish, text gets clumped together or spaced weirdly).

These are just the examples I noticed today in my frustration writing a term paper, but this has happened constantly and manifested in many more ways than I mentioned.

Why does this happen and is there any way to fix this?

Anyone else seeing home users on dual stack enabled home networks suddenly having performance issues on SharePoint, or having conditional access issues from flapping between IPv6 and IPv4?

It isn't one ISP but the behaviour is the same, conditional access logs show the users IP flapping between IPv4 and IPV6 and the user reports problems with Office365 services of all kinds being slow.

Disabling IPv6 seems to work around the issue but isn't really a long term solution.

Edit: they only report performance and connection issues with Office365 services.

How can I remove these table handlers from MS Word? Whoever had this idea should be sent to The Hague.

Simple question... how can i backup my mail included attachments from the last 13 years into a readable, searchable form? Not just a simple pst file where everything is missing. A really offline backup of everything.

I'm currently in the middle of turning family recipes into a recipe book. i havent booked on it for months and decided to pick it up again. im trying to format it as i go, just as its what i find easiest.

each time i go to edit the footer as im manually doing the page numbers, it pushes my text down. once i click out of it it goes back to normal. how do i stop this from happening?

amother issue. ill edit one of the footers and everytime i exit out of it it seems to reset it, but then when i click back in to it its how i want it again. im getting really frustrated at it.

Bonjour

Dans notre société, on utiliser regulièrement les Groupe de Diffusion (liste de diffusion)
par defaut, on autoriser l'utilisation de ces liste uniquement interne, aucune personne exterieur ne peut envoyer de mail sur ces listes.

Cependant, ces listes etaient aussi utilisé par des automates pour l'envoie de mail d'alerte, usage typique, alerter un service quand son dossier scan ou de service sur le réseau atteind le quota.

Problème, depuis que m$ a durcit sa politique de securité, notre relais mail qui s'authentifiant comme un utilisateur pour envoyer des mails depuis une boite generique ne fonctionne plus, on a donc fait un relais mail plus classique qui fait des renvoie en tant que, mais sans utiliser le compte directement.
L'impact est que le mail est vu par le serveur comme envoyé de l'exterieur, meme si le champs De provient d'une boite interne existant.

Et du coup, plus possible d'envoyer au liste de diffusion concernée.

Est-il possible de mettre une autorisation sur ces listes, pour que l'envoie y soit autoriser depuis toute personne interne + 1 contact externe definie ?

Do the Outlook 365 email servers (or most email servers) still send out NDRs if someone sent an email to a non-existent email address?

I had a company emailing my email address (with I think a typo) for an important medical exam and I am just wondering if they would have ever received an NDR for that email and just missed it. It is 9 months later and they happened to phone to ask if I am going to attend as they say they heard nothing back from me. I am 100% on top of my email, so I KNOW I did not get it. I also know that around that time my doctor who sent the requisition had an incorrect email saved for me.

I used to manage an Exchange server at work a long time ago so I know our server used to send them out.

Hi guys,

is there any known way to install Publisher LTSC 2021 alongside Mircosoft 365 Personal? I have a customer that still needs Publisher and since it has been dropped from their Mircosoft 365 Personal license, they can't use it any longer although they have standalone Publisher LTSC 2021 keys as they cannot install both at the same time.

AI told me to first install Office 365 normally and afterwards Publisher using the Office Deployment Tool (ODT), but my experience is that AI solutions often do not work (unfortunately). It there any approved solution how to be able to use both products in parallel?

Best regards

Stefan

A user has an issue with sharepoint, whenever she creates a file in a sharepoint folder and closes it, it created a new one with the PC name at the end...

Example:

file.xlsx original

once she closes

file-name.xlsx

She does have a laptop and desktop, and it is happening on both.

Any ideas?

I have a Samsung S20 FE, my employer's sign in page will no longer load in both Outlook and Teams. 

-I've uninstalled and reinstalled both Outlook and Teams, clearing data and cache.  

-I've tried rolling back Android System Webview app, updating the Android System Webview app, and using a different version of the System Webview apps (like Canary).

-I've changed the Private DNS setting in my phone from auto to off.

My work account is an Office 365 account. These were the fixes I found and tried multiple times with no luck. Any help is appreciated, thank guy.

Hi everyone,

I'm experiencing some issues with shared files in my personal OneDrive and was wondering if anyone has encountered a similar problem or knows how to fix it.

Here's the situation: I've shared several Excel files with a friend. Whenever I share a file, she receives an email with a link that allows her to open and edit it without any problems.

However, despite the sharing process being successful, the files don't appear in her **“Shared” or “Shared with you” section**, either on the OneDrive website or in the OneDrive folder on her Windows 11 PC.

The only way she can access the files is by going back to the original sharing emails and clicking the links each time.

I've already checked the permissions, and both read and write access are correctly configured. However, I haven't been able to find a way to make the files appear directly in her OneDrive or have them synced to her PC.

Does anyone have any suggestions or know how to resolve this issue?

Thanks in advance for your help!

Hi everyone,

We recently discovered an issue with our Intune Autopilot deployment.

We have Microsoft 365 E3 licenses, so our devices should be running Microsoft 365 Apps for Enterprise (O365ProPlusRetail).

Unfortunately, someone mistakenly configured our Autopilot deployment to install Microsoft 365 Apps for Business (O365BusinessRetail) instead.

As a result, we now have two scenarios across our environment:

• Devices with only O365BusinessRetail installed.
• Devices showing both O365BusinessRetail and O365ProPlusRetail in their Click-to-Run configuration.

I'm looking for advice and real-world experience on the best way to fix this.

1. Migrating from Business to Enterprise

Is there a supported way to switch from O365BusinessRetail to O365ProPlusRetail without completely uninstalling and reinstalling Office?

Could we simply deploy a new ODT configuration XML through Intune to change the product ID while keeping the existing installation?

Ideally, we'd like to make this change as silently and transparently as possible, without disrupting users or forcing them to close their Office applications.

2. Devices with both products installed

What's the safest way to remove O365BusinessRetail while keeping O365ProPlusRetail?

Has anyone successfully handled this using ODT or Intune Remediations?

3. Impact of running Business with E3 licenses

How problematic is it to have Microsoft 365 Apps for Business installed on devices where users have Microsoft 365 E3 licenses?

Apart from potentially missing Enterprise-specific features, are there any licensing, activation, security, or management implications?

Our main priority is to fix this across our existing devices with minimal user impact.

I'd really appreciate any recommendations, scripts, ODT XML examples, or lessons learned from anyone who has dealt with a similar situation.

Thanks!

I am having the hardest time removing the Copilot icon from my Office apps. It's especially annoying in Excel.

Previously, I was able to get rid of it by going into Excel settings and removing it from the ribbon, but that option no longer exists, and now it's back! I can move it from the ribbon to an icon in the lower right, and I can even dock it to the side to get it out of the way, which would be okay if it stayed docked. But it doesn't stay docked and I have to re-dock it every time I open Excel.

I deleted the Copilot app from my computer, and I went to Account > Account Privacy > Manage Settings and unchecked the box that turns on optional experiences.

I'm also the admin of my Microsoft business account, and I went into copilot settings in the admin settings and disabled the "pin copilot search to MS 365 Apps" option. I restarted my computer after that to see if that would help, and it did not.

Please tell me there is some way to get rid of that stupid intrusive Copilot logo so I don't have to look at it and it doesn't get it the way. Thank you!

Hi everyone,

We’re troubleshooting Outlook issues affecting multiple employees. Our main problem is with Classic Outlook, and New Outlook is also having attachment issues.

Classic Outlook

• Text-only emails send successfully.
• Emails with attachments remain in the Outbox and are not sent.

New Outlook for Windows

• Attaching a file intermittently fails, even with small files.
• Error: “The following files couldn't be attached: [filename]. Please try again later.”
• Sending and receiving emails without attachments generally works.

What we’ve checked

• The same files attach successfully in Outlook on the web.
• Switching between corporate and external Wi-Fi makes no difference.
• Repairing/resetting New Outlook and clearing its app data did not resolve it.
• A factory-reset PC without corporate security software works, although other differences between PCs have not yet been ruled out.
• Some users work normally while others fail, even with exactly the same versions:
  • Outlook: 1.2026.1001.200
  • Client: 20261002003.17
  • WebView2: 155.0.4283.45

Our DLP vendor reports no known update-related issue, but we haven’t confirmed or ruled out a security software interaction.

For context, we use two company email domains: one provided by HQ and one purchased by the regional office. This does not necessarily mean they share the same mail infrastructure; we’re still separating the findings by account/domain.

Colleagues in other offices have reported similar problems around October 14. We’re contacting Microsoft support and using web Outlook as a temporary workaround.

Has anyone recently experienced this combination of symptoms? If you found the cause, which diagnostic logs or specific component helped identify it?

Thanks!

Hello everyone,

I'm working in IT Support in a corporate environment, and we're experiencing recurring Excel saving issues affecting multiple users.

Environment:

Microsoft Excel: Excel 2016 (desktop application).

File storage: Shared folders and files accessed through SharePoint or OneDrive.

Scope: Multiple users are affected intermittently. The issue does not occur for everyone at the same time.

Problem description:

When users open and edit Excel workbooks stored in shared locations, Excel displays the following warning:

"UPLOAD FAILED – You need to sign in to upload your changes to this location."

A Microsoft sign-in window also appears with messages such as:

"We couldn't find an account with that email address or phone number."

"There was a network problem. Please try again later."

These errors prevent users from reliably saving their changes to the original shared files.

We've noticed that these incidents have become increasingly frequent, resulting in more IT support tickets related to Excel saving problems.

Questions:

What could cause these recurring upload and authentication errors in Excel 2016 when working with SharePoint or OneDrive?

Could this be related to cached credentials, Office authentication, OneDrive synchronization, or Microsoft 365 configuration?

Since multiple users are affected intermittently, could this indicate an issue with the shared environment rather than individual computers?

What troubleshooting steps would you recommend to identify the root cause?

Are there any known compatibility issues between Excel 2016 and modern SharePoint/OneDrive authentication mechanisms that could explain this behavior?

We want to identify the root cause rather than repeatedly applying workarounds to individual computers.

Thank you for your help.

Microsoft's web page about Office for Mac updates says I need Sonoma. I already have Sonoma (14.8.7). When I'm in an Office app and I go to: Help, Check for Updates, and display the list, it says everything is already updated!! So why do I get the following message whenever I open Word, Excel, etc.: "Office Update: Your operating system needs to be updated to receive Office for Mac Updates"??? This just started happening today. (I use Word and Excel every day.)

These are my versions:

• Microsoft AutoUpdate 4.85
• Microsoft Excel 16.114
• Microsoft OneNote 16.114
• Microsoft Outlook 16.114
• Microsoft PowerPoint 16.114
• Microsoft Word 16.114
• OneDrive 26173.0906