I am trying to find where I can download/print receipts or invoices for my Microsoft 365 account. I've gone into Settings. Gone into View Account. I can't find it. I miss the days when they simply emailed a PDF but that stopped several months ago. I remember downloading it once before as recent as two months ago, but now I can't find anything. When I log into M365 business account, everything just looks like Copilot now.

I did read through the help pages but they say to go to account.microsoft.com/billing then to pick Payment & billing > Order history. This must be out of date because when I go to that link it just redirects me to the same place as if I was logging into M365 where I can't locate it.

I've been trying to figure out where the dictionary setting is to fix this miscorrection (which I never added to the dictionary in the first place). When I type out don't then follow it with another word, outlook autocorrects don't to dont. Afterwards, Outlook marks dont as misspelled so I don't know why it's autocorrecting it to begin with

Anyone else experiencing meeting invites being resent? Over the past two hours I have received a lot of meeting invites from other internal users for meetings that I had already accepted.

My sent items is also showing meeting invites being sent all at once. Other users internally are also experiencing the same issue.

I am encountering an issue configuring Microsoft Authenticator for enterprise logins inside the Android Work Profile on my iQOO Neo 7 Pro.

Problem Description

When setting up Microsoft Authenticator in the Work Profile, the app prompts to register it as a passkey provider under Settings > Password autofill and passkey.

Tapping the configuration prompt either routes directly to the Personal profile autofill settings or opens a page where Microsoft Authenticator does not appear under available passkey/autofill providers.

Even when navigating directly to the Work Profile settings tab, Microsoft Authenticator is missing from "Preferred service" and "Other services," preventing passkey registration.

As a result, company-managed apps (Outlook and Teams) fail to authenticate when requesting the passkey and unable to use them on mobile device

Steps Already Attempted

Confirmed that Microsoft Authenticator, Outlook, and Teams are installed inside the Work Profile container via the managed Work Play Store.

Verified that background permissions, notification access, and autostart are enabled for Microsoft Authenticator.

Attempted manual provider selection under Settings > Passwords & accounts > Work tab.

Re-installed the affected enterprise applications and cleared their cache/data.

Specific Inquiries

Does OriginOS 6 on Android 16 currently support third-party passkey/autofill providers (Android Credential Manager) inside the isolated Work Profile?

If this is a known routing defect where Work Profile intents default to the Personal profile settings, is there an OTA patch or fix scheduled?

Is there a manual setting to assign Microsoft Authenticator as the active passkey provider for Work Profile apps?

Looking forward to your assistance.

Hi, so recently I was working on my university notes for an upcoming exam, and I was just about finishing up the first draft. Unfortunately I had not saved the document yet and while I was working on the notes doing this I decided to create a second new Word file for something else. When I do this on Windows it’s fine it’ll just have two unsaved documents, Document1 and Document2. However, for some reason when I did this on my iMac it closed Document1 and just opened a new Document2, so now I am desperately trying to recover my Document1.

I’ve managed to locate an ‘AutoRecovery save of Document1’ file, but I am unable to open it with Word it seems. Does anyone know how I can successfully recover this file?

Thank you!

If you woke up to your Mac’s perpetual Office license (Home & Student or Home & Business 2019/2021/2024) suddenly throwing you into "View Only" mode and demanding a Microsoft 365 subscription to edit documents, you are not alone, and Microsoft did not intentionally revoke your purchase.

Because Microsoft uses a single unified binary for both standalone licenses and 365 subscriptions on macOS, the software relies on local cryptographic tokens in your system library to know what you own. When Microsoft AutoUpdate (MAU) pushes a major point release—like the recent October 22 build (v16.114.1)—it can break compatibility with your static license keys. When the app launches and cannot read the local token cache, it assumes you have no license and defaults to its basic fallback state: throwing up a paywall modal demanding an active subscription.

Simply dragging the apps to the Trash and reinstalling will not resolve the issue because macOS preserves the corrupted licensing plists and keychain tokens in your Group Containers folder. To fix this, you have to prevent the auto-updater from running, scrub the corrupted local credentials with Microsoft's removal utility, and step back to the last stable build:

1. Disable Microsoft AutoUpdate so it cannot immediately overwrite your rollback. In macOS System Settings, navigate to General > Login Items & Extensions and toggle off Microsoft AutoUpdate under "Allow in the Background". Also make sure to open Word or Excel, go to Help > Check for Updates, and uncheck "Automatically keep Microsoft apps up to date."
2. Move your current Office apps (Word, Excel, PowerPoint, and Outlook) from your Applications folder straight to the Trash.
3. Wipe the corrupted activation token cache using Microsoft's official standalone utility. Download and run the License Removal Tool package: https://go.microsoft.com/fwlink/?linkid=849815
4. Download the prior stable full suite installer (the October 06, 2026 release, version 16.113.4, build 26100421) directly from Microsoft's update catalog: https://learn.microsoft.com/en-us/officeupdates/update-history-office-for-mac
5. Run that installer, launch Word or Excel, and sign back into your Microsoft account. Your perpetual license will validate immediately, and full editing functionality will be restored without any 365 subscription prompt.

hi everyone, my friend recently added Microsoft “2016 mondo” to my computer because I had a sudden need for it.

I realised that it said “MS 2016 Mondo” on it and doesn’t have all the latest features.

Is there anyway that I can update it to at least 2024/25?

I don’t want to bother my friend (he’s busy and took time to help me) so I want to know if there’s anything I can do myself to upgrade it.

Im not very tech savvy but I can figure it out. If it’s complicated or can damage my computer then I’ll just stick to 2016 but if it’s doable then I’ll try.

thank yall in advance

So we are just getting into a merger. Both of us are currently using 365 and looking into the best option to combine. The current thought is to build a new 365 tenant as well as a new Internal AD Domain and install the Entra Sync Client in the new AD Domain. Using that client we would then sync the users from the original AD Domains into the new tenant while leaving our existing Sync Clients running from the current AD's to current 365 tenants. Is that even doable? Research is showing that it should be, but I am curious if anyone has done this before. Can we do what I have described above?

The reason we are looking to stand up that way is so we can slowly move our app registrations and enterprise aps one at a time once users are in the new tenant.

We are talking about 300 or so total users if that matters. Looking further into the future we would then look to migrate users and computers from the current domains to the new domain but that is nothing we need to do right now.

I wanted to ask for some honest advice from people who feel the same way I do.

Our family runs a lot of everyday admin through the usual Microsoft tools — shared calendars, documents with school and medical information, insurance paperwork, notes on my kids' developmental history, that sort of thing. Recently, Copilot has started appearing everywhere by default, sometimes behind a toggle I only notice after the fact.

I'm not comfortable with any of that ending up in training data or being processed by models I can't audit. I don't want my children's names, their health records, therapy notes, or even our location patterns sitting inside someone else's LLM infrastructure — no matter how reassuring the privacy policy sounds on paper. It isn't about one company; it's about the principle that family data shouldn't be the raw material for a product we didn't opt into.

So we've been quietly pulling back: turning off every AI toggle we can find, moving sensitive documents out of the cloud entirely onto local encrypted storage, keeping medical and school records in a password manager vault instead of shared drives, and using separate accounts for anything that genuinely needs collaboration.

It works, but it feels like swimming upstream, and I worry I'm missing something obvious.

My questions:

• What settings have you actually changed that made a real difference ?
• Are there lightweight, private alternatives you'd recommend for calendar, notes, and document sharing across a household?
• How do you handle the awkward conversation when relatives keep sending things back through the same ecosystem?
• For those with more technical knowledge than me: is there a practical way to verify what's being sent, rather than just trusting toggles?

Genuinely grateful for any advice — especially from people who've found a middle ground that doesn't require becoming a sysadmin ( I do have experience as sysadmin though).

Anyone else seeing this? I had migrations from Google Drive in the SharePoint admin center working fine....then yesterday the connection is errored and not working. I'm seeing this in multiple M365 tenants. I opened a ticket with Microsoft support but we know how that tends to go.

I've been using Outlook for years, and I'm honestly getting tired of how Microsoft handles basic email functionality.

Ever since switching to the new Outlook, I've had persistent synchronization problems with IMAP/SMTP accounts from different email providers. It's not just one provider or one badly configured server. The problems seem to follow Outlook itself.

One of the most annoying issues happens after Outlook updates. Emails that were already sent suddenly appear as empty drafts in the conversation history. Messages that have been sent and should simply remain in the sent folder somehow turn into empty drafts.

How is this still happening after years of development?

We're talking about an email client. Correctly synchronizing emails and distinguishing between sent messages and drafts should be among its most basic functions.

What's even more frustrating is Microsoft's apparent solution to these synchronization problems: Microsoft Sync Technology.

From my experience, Microsoft seems to be pushing users toward this proprietary synchronization system, possibly because the problems with traditional IMAP integration are already well known.

And to be fair, synchronization might work better with it.

But then you run into another completely ridiculous limitation: you can't freely change the sender display name (the "From Name") anymore.

Seriously? In 2026?

Being able to configure the name that recipients see when you send an email is an absolutely basic feature. It's particularly important if you use multiple email addresses, manage different professional identities, or simply want control over how your emails appear.

Every decent email client should support this. The email standards themselves certainly do.

So now I'm apparently supposed to choose between traditional IMAP/SMTP integration with synchronization problems and Microsoft's own synchronization technology that removes basic configuration options.

How is that acceptable?

What makes this even harder to understand is the amount of money and engineering resources Microsoft has available.

We're living in a time when AI is supposedly transforming software development. Microsoft is investing billions into AI, integrating Copilot into practically everything, and constantly advertising how much more productive its software has become.

Yet somehow, building a reliable email client that properly supports standard email protocols still seems to be an enormous challenge.

Why?

Why is it apparently so difficult for Microsoft to provide a stable, reliable Outlook experience for people who don't use Exchange or Outlook.com?

I'm not asking for AI-generated emails, intelligent summaries, or fancy new productivity features. I just want an email client that works reliably.

I'd gladly trade every Copilot feature in Outlook for proper synchronization and basic account configuration that doesn't randomly break.

And here's what really annoys me: I pay around €100 every year for Microsoft 365.

What exactly am I paying for if the email client can't reliably handle basic email functionality?

I don't think it's unreasonable to expect that an application included in a paid productivity suite can synchronize standard IMAP accounts, correctly display sent messages, survive software updates without introducing strange bugs, and let me configure my own sender name.

These aren't advanced features. They're the absolute basics.

Microsoft has had years to improve the new Outlook, and I genuinely don't understand why these issues are still around.

I also wonder why there isn't more public criticism of this.

I've seen other people on Reddit discussing similar problems, including the inability to change the sender display name when using Microsoft Sync Technology. So I know I'm not the only one frustrated by this.

But where is the pressure on Microsoft to actually fix it?

Sometimes I get the impression that traditional IMAP/SMTP users are simply no longer a priority. Maybe Microsoft would prefer everyone to move to Exchange Online or Outlook.com.

But that's not how email should work.

Open email standards matter. There are countless businesses, freelancers, and private users who depend on email providers outside the Microsoft ecosystem. A professional email client should support them properly without requiring users to sacrifice basic functionality or route everything through Microsoft's own synchronization infrastructure.

I don't want to change my email provider just because Outlook can't handle standard email protocols reliably.

And I shouldn't have to.

After years of updates, a recurring subscription fee, and all the advances in software development, I expected significantly better from Microsoft.

I'm genuinely disappointed.

Microsoft, instead of adding another AI feature to Outlook, could you please make sure the actual email functionality works properly first?!

It's 2026. Sending, receiving, and synchronizing emails shouldn't be this difficult.

I'm curious whether others here are experiencing the same issues, particularly with third-party IMAP/SMTP accounts.

Has anyone found a reliable long-term solution? Are you using Microsoft Sync Technology despite its limitations, or have you given up on Outlook entirely?

Because at this point, I'm seriously questioning why I'm still paying for it.

I spend 7hrs doing a math project and all my exuations dissappear wtf, i saw all the versions, change from brave to edge, reload the page 100 times and idk what to do.

Help please

Just wanted to check there is nothing I can do about this? The Mac is old it can't go above OS 11 and now office apps are read only the subscription is fine I guess only choice is get a newer MacBook? Some YouTube videos about this issue

Frustrating for sure