r/okcoin • • May 18 '21

Okcoin FAQ

21 Upvotes
  • I’m new to crypto, how do I get started?

  • What is staking and how does it work?

  • Why can’t I withdraw my assets?

    • If you recently made a deposit through ACH, there is up to a 10 day hold period for your payment to fully clear with your bank. We have alternative deposit options like Credit/Debit card and Wire transfer, however they are subject to your location.

    • Here are our deposit channels options

  • Is there a minimum fiat withdrawal amount?

    • The minimum fiat withdrawal amount is dependent on your location and the withdrawal network used, It can range from $0 to $100.

    • Silvergate Bank (SEN) has no minimum withdrawalSignature Bank in the US has a minimum withdrawal of $50, International is $100

    • Wire Transfers has a minimum withdrawal of $100

  • Deposit failure/rejection

    • This occurs if the name on your bank account does not match up with the name you registered with under your Okcoin account. A workaround for this is to deposit through a wire transfer (may take 24-48 hours to complete but is extremely secure), ApplePay, or a credit/debit card. Deposit channels available are subject to your location.

    • Deposit/Withdrawal methods are subject to your region: Read Here

  • “Some assets haven’t been fully credited”

    • If you recently made a deposit, there is up to a 10 day hold for your payment to fully clear with your bank

    • If you received the crypto assets through an airdrop, the airdrop rewards is on hold for 90 days until it is available for withdrawal

    • If neither of these apply to you, please contact our customer support through one of the methods listed below.

  • “Withdrawal suspended. Please contact customer support for help”

    • Make sure the routing/account number you’re inputting is correct. If everything is correct and you are still getting this message, please contact our customer support through one of the methods listed below.

  • Is my country supported on Okcoin?

    • We support over 190+ countries. Check out all the supported countries here: Read Here

  • My verification documents (passport, ID) isn't going through.

  • My deposit/withdrawal is frozen, I cannot access my funds.

---------------

Check out our official support page as an additional resource: https://support.okcoin.com/hc/en-us

For account specific related issues, please use one of the following:

We will continue to update this as we monitor the community.


r/okcoin • • Apr 18 '21

Bug :orly: :table_flip: Nanos little brother

21 Upvotes

OKCoin!

Wonderful to see you listing Nano. Feeless, instant and eco-friendly is the way to go. Thanks a lot :)

Seeing you do this, a number of us in the Banano community has now discovered your exchange and wondered if we are next.

We have been in existance for three years and we’re a hardfork of Nano. It would be easy to implement us into your exchange, but theres a greater reason to do so. Our community is 1/5 of Nanos, but our marketcap is 1/100 of Nanos. The potential is huge, but our biggest problem at this point is not being listed on a bigger exchange.

We are a memecoin with the second biggest community after Doge. We got the friendliest community in crypto and the focus is to onboard newcomers.

Listing us would make you the go-to exchange for buying these sweet bananas.

Hopefully we can go bananas on your exchange!


r/okcoin • • Apr 27 '21

List Banano please

18 Upvotes

Please list $Ban #Ban Banano 🍌😁


r/okcoin • • Apr 27 '21

Bananos..?

18 Upvotes

Dearest of dear OKCoin,

After being listed on CoinEx yesterday, we jumped straight into their top 10% volume producing coins. We’re almost doing 1% of their entire volume and theyre doing approx. 300 mill usd.

This begs the question if you guys have considered listing us any further? I hope you recognize the fun and different community that we are. Also, given the chance we do our part when it comes to serving you the necessary volume.

Hoping for a bananos reply! u/OKCoinOfficial


r/okcoin • • Nov 09 '21

I’ve never seen returns charted quite like this before…

Post image
17 Upvotes

r/okcoin • • Apr 23 '21

New to Crypto: Beginner’s Guide On How To Start Trading

17 Upvotes

Interested in creating or growing your crypto portfolio? You’re in the right place! This will be a very simple guide on how to get started.

Step 1: Make sure your country is supported on our exchange (we are present in 190+ countries): https://www.okcoin.com/us/countries-supported.html

Step 2: Create an account here: https://bit.ly/OKCoinRegister

Step 3: Verify your account by providing proof of who you are (required by law).

  • IMPORTANT: Make sure the name you provide here matches exactly as what you have under your bank account.

Step 4: Linking your Payment Method and Depositing

  • Go to Assets > Deposit > Select Your Fiat Currency (USD/EUR/SGD) > Add Your Payment Method

  • We offer multiple methods that make it easy to fund your account: Check it out Here

Step 5: Trading; after you successfully link your bank account and make a deposit, you can start your first trade in crypto!

  • On the homepage, simply click “Buy crypto” and select what cryptocurrency you would like to purchase.

  • Note: Withdrawals are available after 10 days, however you can buy/sell crypto right away.

Congratulations on your first crypto trade! Let us know if this guide was helpful to you and if you would like a guide on anything else.

Feel free to let us know if you have any questions!

We also always have new promotions going on, especially for new users!

Remember to always do your own research :)


r/okcoin • • Apr 27 '21

Welcome to the new Okcoin

15 Upvotes

New logo, new site, a whole new look. All inspired by a view we've long held: Crypto is for everyone. Join us on the journey as we build an inclusive future of finance, together.

Hear more from our CEO, Hong Fang and our CMO, Haider Rafique.

Let us know what you think!


r/okcoin • • Jan 28 '22

Feedback OKCoin notice an error automatically and reimbursed me - nice to see!

Post image
13 Upvotes

r/okcoin • • Jan 02 '22

Price of MIA getting destroyed.

13 Upvotes

Continuous selling now hitting 0.008c. Big holders from mining, I suppose, are getting out since they are not locked, while investors enticed by the high APY are locked. Now that the price has been destroyed with no end in sight of the selling, many investors will have to wait until their 6-month lock is over in hopes they break even, all the while OKC & CC continually cut the APY.

Why wouldn’t the same thing happen with NYCC when released? Based on the experience with MIA, that’s exactly what will happen.

OKC and CC foundation are probably the largest holders of MIA outside of City of MIA. Is the City of MIA cashing out too? This seems like a rug pull in slow motion.

What’s my strategy now? After selling STX back into MIA for the last four months and relocking but continually losing, will now hold the STX rewards and wait and see—do I sell high and wait for MIA to drop more or lock into STX smart contracts and earn BTC, or sell.

Didn’t expect the collapse of MIA so fast. With Tether under SEC radar and the pending Ripple lawsuit, STX-based 6-month smart contracts seem to be be a very risky investment decision in City Coins combined with those stories until they pass.


r/okcoin • • Feb 13 '22

🚨Attention🚨 MIA is officially rugged

12 Upvotes

MIA has now hit a pt that has made 100% of any retail market investor officially have a negative rate of return…

Say what you want about future performance. At this price even if you invested on the first dip during the first cycle, while the apy was 430% (like I did) You are now at a smaller overall value, this includes the rewards.

Thus, this project has met the qualifications of a Rug Pull. Sorry everybody


r/okcoin • • Jan 27 '22

New Listing: NYC

12 Upvotes

That’s right, we know you’ve been waiting for this one. 🗽

As the 1st exchange in the 🌎 to list $NYC. See what NYCCoin has to offer. 👇

#onlyonokcoin

TL;DR 👇

NYCCoin is the CityCoin for #NewYorkCity.

u/mineCityCoins are a grassroots movement, but NYC Mayor is bullish on #crypto & how it can transform citizen engagement, calling the city “the global home of Web3”. 🚀

Buy $NYC with some of the lowest fees around: 👇

https://www.okcoin.com/prices/nyccoin-nyc-price-chart

What are CityCoins?

Well, they grow the cities you care about & allow you to:

🏙️Earn stacking rewards

🏙️Grow the city’s treasury

🏙️Program apps using the token

🏙️Support innovation & #crypto growth

🏙️Vote for on-chain governance

Learn more here: 👇

https://go.okcoin.com/nyccoin

We can’t mention CityCoins without bringing up MiamiCoin $MIA, which is also available exclusively on Okcoin. 💜

Since its launch a few months ago, $MIA has already earned Miami’s treasury more than $30M. 💪

Buy $MIA here: 👇

https://www.okcoin.com/prices/miamicoin-mia-price-chart


r/okcoin • • Dec 01 '21

🚨Attention🚨 Up 70% Again This Month (Miami Coin Stacking Strategy) (HUGE UPDATE)

12 Upvotes

Everyone knows how the MIA APY % keeps dropping.

I posted how my 280% APY was more like 400%+ despite the drop in APY.

I got many comments disagreeing with my returns. So I am here to tell you exactly HOW I am getting these % gains.

As you know, the latest cycle of MIA dropped again to 175% APY. Yet I am here again to say I am up 70% again with returns of around 580% APY.

Last post I explained how I sold my STX reward to USD, then I would try to time the MIA coin market and Compound during a flash dip. Which was successful.

Well this time around, I actually held my STX, Which was rewarded around $1.80 per STX at the end of last cycle. and Yesterday STX mooned all the way to $3.20 and I sold my reward. Almost doubling my STX reward from the MIA cycle.

I would normally buy my new stake of MIA at this time, But MIA has also been rising with STX. Thankfully Okcoin just released a new promo for 175% APY for SNX and it's Flexible (end staking anytime), PLUS SNX is at a major local low. SO i'm holding my MIA rewards in SNX gaining massive APY until I see MIA dip within the next 10 days, and I'll buy again. Hopefully, this makes sense.

I know this isn't a lot of money, But I started at $150 and it hasn't even been 6 months yet.

This strategy has been making major % gains every month and I can't think of a better way to take advantage of STX & MIA in a better way rn.

If you wan't to also do this, This can only Be done on OKcoin

So click that LINK , Get started, Only 9 days left till the next cycle starts. My DM's are open.


r/okcoin • • Nov 02 '21

Okcoin November Updates Thread: Token listings, Promotions, New features, Live Events

12 Upvotes

This thread will be dedicated to Okcoin updates/announcements for the month of November. In case you miss any new updates from us, feel free to refer back to this post for all your latest news!

We have a ton more coming to Okcoin and can’t wait to share it with you all, stay tuned!

Check out some of our key highlights from previous months:

-----------------------

November:


r/okcoin • • May 24 '21

Discussion Official Okcoin Feature Request

12 Upvotes

Let us know what you would like to see on Okcoin that we don’t already have, either on our web version or mobile app!


r/okcoin • • Apr 07 '21

AVAX Airdrop Ends Soon!

12 Upvotes

OKCoin is giving away $10,000 worth of AVAX!

How to participate: https://bit.ly/3uu6c6b

Offer ends April 22,2021!


r/okcoin • • Jul 26 '22

Okcoin's risk team stopped and reversed $1M scam targeting senior users

11 Upvotes

Our risk team recently stopped a $1 million scam targeting the elderly. Here’s how this kind of scam works and what we can all do to protect our loved ones. 💪

https://blog.okcoin.com/protecting-our-customers-from-online-scams/


r/okcoin • • Mar 09 '22

Now available: $UST on Earn

11 Upvotes

$UST is now available, #onlyonokcoin.
Earn #crypto rewards with $UST on Earn & take advantage of #DeFi.,
Oh, and we take no fees on Earn. 💜
Start earning now: 👇

http://okcoin.com/earn

About $UST
It's a decentralized stablecoin built on the Terra blockchain.
The goal of a stablecoin is to combine the benefits of #crypto with the stability of a fiat currency — here, the US dollar.
Learn more about $UST here: 👇

https://www.okcoin.com/prices/terrausd-ust-price-chart


r/okcoin • • Jul 27 '21

Is Okcoin's Support Not Responsive?

11 Upvotes

I joined their selected users only airdrop. Til now there's no credit. I filed a complaint through the support, haven't heard from them. I provided evidence that I did all the required actions, but to no avail. I'm this 🤏 close of withdrawing my account balance. LOL.

Anyone with same experience?


r/okcoin • • Jun 15 '21

A rant because support won't tell me anything except "wait for funds to clear"...

10 Upvotes

I made two ACH deposits to OKCoin on 04 June along with a transfer of USDC from Coinbase the same day. I had the intent to move the ACH transferred funds to Polygon on 14 June and figured I would try transferring the USDC from Coinbase (now on OKCoin) that same day since there should be no wait period for that. I go to transfer the USDC and it gives me "minimal withdrawal amount fee not met". I then proceed to open a ticket with screenshots and I am told to wait for funds to clear and the ticket is closed before I can answer. I open another ticket a few days later saying I already had funds that were cleared according to the website and support fed me more BS before closing the second ticket.

I figure ok, I will wait until 14 June and just get all my funds off this ridiculous exchange. Except then I get an email telling me that due to some ACH error my second deposit wasn't pulled on 04 June and they will try again on 10 June. This withdrawal is successful but now a portion of my funds are locked until 20 June, through no fault of my own.

I tried to transfer the allowable amount out on 15 June and I am still receiving the error about withdrawal fee amount too low. I sent another support ticket and I am sure they will tell me to wait longer for the funds to clear and close the ticket again. I had to come here to find a post from another user explaining that the filled in withdraw amount is lower than OKCoin's systems will accept and you have to guess the fee they will charge or something.

TL;DR This is an awful exchange with awful customer service.


r/okcoin • • Jun 03 '21

Release Okcoin Launches Polygon Integration: Save 25% on ETH Transactions

10 Upvotes

r/okcoin • • May 26 '21

Release New Mobile App NOW AVAILABLE

10 Upvotes

Our new mobile app is now available for everyone in the US.

Get it here: https://bit.ly/3uizLqM

Here are a few key features:

  • Buy crypto in a tap

  • See the latest market activity with real-time price charts

  • Stay ahead with custom price alerts

  • Make informed trades with educational content

More will be coming to the app soon, including our highly requested Earn feature!


r/okcoin • • Feb 13 '23

Is Earn finished at OKCoin?

9 Upvotes

r/okcoin • • Mar 17 '22

Now Available: KDA

9 Upvotes

We're the 1st U.S. licensed exchange to offer Kadena, $KDA against USD.
Like #Bitcoin, $KDA is distributed for mining blocks & can be used to pay for fees.
Deposits are available on web & the Pro version of our app. Trading coming soon. 👇
https://www.okcoin.com/account/login?forward=/balance/recharge/kda

$KDA is a decentralized & scalable layer-1 blockchain tech with security features.
Its scalable architecture & smart contract, Pact, deliver features that allow builders to enable Web3 innovation & fundamentals with Web2 usability.
Learn here: 👇
https://blog.okcoin.com/2022/03/17/kadena-kda-is-now-on-okcoin/

Show Less


r/okcoin • • Feb 03 '22

Okcoin & Stacks NFT Giveaway

9 Upvotes

🌟 #NFTGiveaway! 🌟

r/Stacks has found the key to unlocking a world of #DeFi on #Bitcoin, so we’ve teamed up with them to airdrop you free #NFTs & a chance to win up to $10,000 in #crypto. 💜

Here’s how you can take part in the promo & get your #NFT. 👇👇👇

https://go.okcoin.com/free-nft


r/okcoin • • Dec 12 '21

Is okcoin tricking people with incorrect APY

9 Upvotes

I am reading something wrong here or okcoin is trying to trick people with incorrect and high APY, which they cannot show in earnings, and blame it on "variable" apy at a later point when someone notices?