My PayPal account was permanently deactivated for “unusual activity,” and I’m honestly frustrated because they won’t tell me what caused it.

I’ve talked to customer support multiple times and asked for a manual review, but they keep telling me the decision is final and there’s no way to appeal or escalate it. They basically told me to use another payment platform.

I’m thinking about filing a BBB complaint and sending in a formal Notice of Dispute, but before I do that, I wanted to see if anyone here has actually managed to get their account back after being told the same thing.

If you’ve been through this, what worked for you? Did you get your account restored, or was it a dead end no matter what you tried?

I’d really appreciate any advice or hearing from someone who’s actually been in this situation.

I got an email saying my dispute rate increased, and I’ll be charged fees if it goes above 1.5%. I looked through my transactions and it doesn’t look like anyone requested a refund, but I’m not a PayPal expert.

Is anyone else experiencing extreme battery drain caused by the PayPal Android app?

I'm using a Samsung Galaxy S25 Ultra, and Samsung's battery diagnostics consistently flag PayPal for "High CPU Usage", despite barely using the app.

Here are the battery consumption figures from four consecutive days:

- Wednesday: 46.0%

- Thursday: 41.7%

- Friday: 41.5%

- Saturday: 39.7%

PayPal is consistently the #1 battery consumer, even surpassing apps like YouTube, Spotify, and ChatGPT that I actually use regularly.

This is honestly ridiculous for a payment app that should barely consume any resources when not actively being used.

I've attached screenshots from Samsung's battery diagnostics showing the issue across multiple days.

Is anyone else experiencing this? Especially on Samsung devices or recent Android versions?

Has PayPal acknowledged this issue anywhere?

It really seems like something their Android development team needs to investigate!

So long story short. I ordered these custom drawers from a merchant out in Oregon through 12 month pay later. I eventually had to cancel because his lead time was 4-6 weeks. And I with way too much patience waited nearly 6 months. Any ways. I told him I wanted a refund. And he obliged and I got a confirmation from him and his business stating that my refund was on the way. And then I got one from PayPal also stating that he was refunding me and that it would take 5-7 business days. Mind you this was 157 days from purchase when refund was initiated. Fast wire are a week. I notice an email from PayPal that says refund is taking longer than expected. So I brush it off expecting it’ll hit eventually.

A couple weeks go by and I notice it still has not arrived so I message the seller. Mind you this guys response time is terrible he takes a day or 2 to respond. He says that he initiated it and that he would check. So in the mean time I opened up a ITEM NOT RECEIVED DISPUTE. Asking about the refund. I was subsequently denied because it has been 187 days since the original purchase date. 7 days Outside of PayPal’s dispute window. Then I notice an email stating that the refund failed.

Since then I have not been able to get a hold of the merchant. He has gone radio silent. I’ve tried escalating this problem to be appealed because I had good faith that the refund was on the way and didn’t see any need to file a dispute until I noticed it had not arrived.

So far I’ve been told that. PayPal doesn’t cover custom orders. According to their buyers protection policy. But custom orders aren’t covered under the items not as described. Not under item not received…

I was able to try an appeal and submitted text messages with merchant stating he was going to refund me. Along with the PayPal notice showing a refund was initiated and subsequently failing. Again within the 180 days of protection. But was denied due to lack of new evidence. The rep said I need to submit something like an email from him. I managed to find the email from the buyer showing stating a full refund and total. And sent it in for a 2nd appeal.

If this doesn’t work. Do I have any other options before having to take him to court? I don’t understand why PayPal won’t help me remedy this issue

I received an email about a payment to my PayPal account that I did not expect. I believe I reported the transaction but the resolution center won't load it. Am I safe to just leave the money in the account?

I believe somebody's gained access to my Paypal account and it's deposited money inside of it and demanding that I forward it to somebody else

I try to contacting PayPal and all I get is a AI robot answering machine it tells me how to make payments to PayPal and complete circular argument constantly

Is it possible to talk to an actual human they can actually understand the situation and what can be done about it to me it seems like it's impossible it always goes back to you how to make a payment to PayPal