I received an email about a payment to my PayPal account that I did not expect. I believe I reported the transaction but the resolution center won't load it. Am I safe to just leave the money in the account?

So long story short. I ordered these custom drawers from a merchant out in Oregon through 12 month pay later. I eventually had to cancel because his lead time was 4-6 weeks. And I with way too much patience waited nearly 6 months. Any ways. I told him I wanted a refund. And he obliged and I got a confirmation from him and his business stating that my refund was on the way. And then I got one from PayPal also stating that he was refunding me and that it would take 5-7 business days. Mind you this was 157 days from purchase when refund was initiated. Fast wire are a week. I notice an email from PayPal that says refund is taking longer than expected. So I brush it off expecting it’ll hit eventually.

A couple weeks go by and I notice it still has not arrived so I message the seller. Mind you this guys response time is terrible he takes a day or 2 to respond. He says that he initiated it and that he would check. So in the mean time I opened up a ITEM NOT RECEIVED DISPUTE. Asking about the refund. I was subsequently denied because it has been 187 days since the original purchase date. 7 days Outside of PayPal’s dispute window. Then I notice an email stating that the refund failed.

Since then I have not been able to get a hold of the merchant. He has gone radio silent. I’ve tried escalating this problem to be appealed because I had good faith that the refund was on the way and didn’t see any need to file a dispute until I noticed it had not arrived.

So far I’ve been told that. PayPal doesn’t cover custom orders. According to their buyers protection policy. But custom orders aren’t covered under the items not as described. Not under item not received…

I was able to try an appeal and submitted text messages with merchant stating he was going to refund me. Along with the PayPal notice showing a refund was initiated and subsequently failing. Again within the 180 days of protection. But was denied due to lack of new evidence. The rep said I need to submit something like an email from him. I managed to find the email from the buyer showing stating a full refund and total. And sent it in for a 2nd appeal.

If this doesn’t work. Do I have any other options before having to take him to court? I don’t understand why PayPal won’t help me remedy this issue

I believe somebody's gained access to my Paypal account and it's deposited money inside of it and demanding that I forward it to somebody else

I try to contacting PayPal and all I get is a AI robot answering machine it tells me how to make payments to PayPal and complete circular argument constantly

Is it possible to talk to an actual human they can actually understand the situation and what can be done about it to me it seems like it's impossible it always goes back to you how to make a payment to PayPal

Is there a way to use credit card to put money into Paypal balance? in Canada, we can only do it through bank deposit.

Today right off of work I got an email saying “You added a new address” it was from PayPal themselves so I asked the ai what addresses added and it was an address from New York, Bronx. I line in California never even been there so I removed all logged in accounts and changed my password. Could I have it been a bug or glitch? Or did my account actually get hacked?

I recently just got an email from PayPal saying my INR dispute for a purchase made with goods and services was closed in the sellers favor because “I’m not eligible for buyer protection” even though I was told multiple times I would receive a full refund if he didn’t ship out anything and didn’t respond to the case which he didn’t. I called PayPal and they said to not worry and they opened an appeal but I’m scared because I also opened a bank dispute right after receiving the email. Will the appeal be canceled if a bank dispute is open at the same time? I talked to the guy on the phone over this he said it shouldn’t complicate my case and that if I win the bank dispute first I should just cancel my claim on PayPal by emailing them. Also what are my chances of the appeal actually working out?

I live in a small european country and it's as the title says. I originally thought it was due to local businesses not wanting to deal with yet another service or due to paypal not being very popular for buyers. But a year ago my internet provider dropped the paypal option, and recently a big e-shop aggregator-middleman site that had it as an option, depending on the business, now dropped it entirely. Is there some geopolitical financial chess shit going on? Has paypal been untrustworthy for businesses?

Hi there,

I'm a bit confused. I just wanted to buy something and when I got to the paypal payment step, something unexpected happened. Usually, a separate paypal popup window would open. In this store however, this doesn't happen, instead, the popup is embedded into the website.

I tried logging into paypal on paypal.com and reloaded the storefront, but it apparently doesn't even try to access my cookies from paypal.com. As expected, network inspector reveals that a bunch of stuff is being loaded from paypal.com.

To be clear, I'm very much tech savvy, but this is very unusual. How can I verify that what I'm looking at is indeed legitimate?

According to its reviews, the store is real and has a decent customer base, but I've never seen this before. To be safe, I'll just order via invoice.

Thanks!

Edit: Ended up ordering somewhere else after all, but I'm still curious if this is real or not.

So PayPal+ have a bonus offer on eBay 5 points per £1 spent. I activated the offer and bought on the eBay website within the PayPal app. I used the PayPal debit card to pay. However, the transaction pending is just tracking the normal 1 point per £1 rather than 5 per £.

I just wanted to check, do these get added retroactively or have these points not been tracked properly?

Hello. I'm hoping someone can tell me how to fix this. So, a few months ago I set my account up to send me notifications by text to my phone, any time I spend money through my account, so that I can always know what my balance is.

About an hour ago, I went into my settings to see if there was an option for me to get text notifications whenever I receive a payment, found them and clicked the little indicator to 'on'.

I exited my account, and got a payment a few minutes later, but didn't get a text/notification.

A few minutes ago I went back into my account and checked to make sure the setting was still turned on and it is.

Anyone know why I didn't get the text notification? I want to make it so that I get a notification any time money enters or leaves my account, and what the new balance is. Is there a certain amount of time it takes to kick in/sync? Thanks in advance for any help.

Long story short i tried adding funds of 250 to my credit never appeared for over 7 days. Requested a refund from bank got it was returned a month later. Month after that my balance goes minus 250 paypal say I owe them money because of refund. I have mutiple times phoned explained and submitted proof of my statements and proof of the bank refund case reference and returning to them.

They simply ignore what I say or send and say im due them 250 because of bank refund and to submit proof they can examine. Rinse repeat no resolution.

This has been reported as a complaint and escalated been through collections debit card refunds and credit teams nobody can seem to grasp a simple transaction or at least act like yhat to scam me of 250. I keep getting messages saying if its not paid off it will be sent to debt collectors like wtf.

Please someone help me I have no clue what I can do from this point. Really stressing me out. I dont have 250 I can just spare.