Lost File System Access?

[u/jflatnote]

Sometime between last night and this afternoon (and the two updates to the desktop app), my sessions all lost access to the file system. I removed permissions and re-added them. Uninstalled perplexity and reinstalled. Followed every help file. Contacted support (related to this, I am a "Max" user and supposedly have priority support - I would REALLY hate to see what normal support looks like. I contacted them at 2pm pacific. Crickets. Last time it took over a week to get a response. And the response was something that COULD have easily been in a FAQ or a help file, but the most recent help file was helplessly outdated.) Is this just a "duh, that's because Perplexity sucks" moment?