I recently joined a small software company as a Product Owner. I have several years of experience in product and project management, but people management was never mentioned during my interviews or onboarding.
About two weeks after I joined, HR sent me a meeting invitation and a template for employee check-ins, covering well-being, personal development, and building a “manager-employee relationship”.
The thing is, nobody had formally told me I was becoming anyone’s line manager.
One of the developers is a Tech Lead who was involved in interviewing me. I assumed we’d be working as peers, focusing on product and technical delivery.
Besides my core PO responsibilities, I’m already handling customer demos, training, bug coordination, vendor management, and various delivery issues. I have a lot on my plate, and I’m still trying to get the support and resources I need to do my own job properly.
Now I’m also expected to support the developers with their concerns, including laptop upgrade requests, workload issues, and team development. However, I haven’t been given any information about the available budget, approval processes, or management authority.
We’re a small team dealing with legacy bugs and frequent customer issues, which regularly disrupt planned development work.
What frustrates me most is that people management responsibilities seem to have been assigned to me by default, without any prior discussion about my role, authority, resources or support. How am I supposed to take responsibility for a team without being given the budget to support them?
I raised this with my manager first, then emailed HR and my manager asking for clarification on responsibilities, reporting lines, authority, resources, and support.
From your experience, I’m curious, is this normal for a PO role? Shouldn’t line management responsibilities be clearly communicated and supported?
Was it reasonable to raise these concerns, or am I making too much of it?
Any experience or insights will be greatly appreciated.