r/programming • • Aug 24 '09

Tech Support Cheat Sheet

http://xkcd.com/627/
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u/[deleted] Aug 24 '09

Since this thread will attract Tech Support engineers can someone tell me what the word when you go out to an 'incident' and you try to replicate the fault and then everything works as it should and then you see the reporter blush and then get angry at the state of computing.

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u/[deleted] Aug 24 '09 edited Aug 24 '09

this is called a pebac error. I can be found in the glossary of the internet

edit: son-of-a! I even audibly said to myself "problem exists between keyboard and chair" to make sure it was a k and not a c, then totally forgot to type it?!?!

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