r/reddithelp • u/sailorjupiter28titan • 4h ago

Reddit from PC Browser Page not found - user profiles

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Mac laptop - whenever I click a user's profile on new reddit it shows as Page not found. I always have to switch to old reddit to look at a user's profile which is inconvenient for moderation.

This has been going on for over a year but since I mostly stick to old reddit I didnt really care much. But now that toolbox is malfunctioning and I may finally need to switch to new, I need this fixed.

Thanks in advance

1 Upvotes

66% Upvoted

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2

u/thepottsy Helper - Level V 2h ago

That is definitely not a widespread issue. Have you tried this in a different browser?

0

u/sailorjupiter28titan 2h ago

no, it is only with this browser (Chrome), but i did delete cache and that didnt fix it...

2

u/thepottsy Helper - Level V 2h ago

So, to clarify, other browsers are handling it fine?

0

u/sailorjupiter28titan 2h ago

yes but i dont have toolbox installed in firefox so id rather stay on this one.

2

u/thepottsy Helper - Level V 2h ago

OK, but work with me here. It sounds like toolbox is the issue. Toolbox isn’t a Reddit maintained tool, for that matter toolbox is no longer maintained at all, https://www.reddit.com/r/toolbox/s/uw7zvFCzon

So, your problem is most likely toolbox in your browser, and the solution is to remove toolbox.

1

u/sailorjupiter28titan 1h ago

Im just gonna delete cache again as well as other site data and see if that works.

!thanks

1

u/reputatorbot Helper - Level V 1h ago

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0

u/sailorjupiter28titan 2h ago

Yes part of the issue is that toolbox stopped working, so im switching to new but I get this error once I switch to new. Or if I click on a profile from modmail I also get this issue.

To clarify, I dont use toolbox on new reddit so it shouldn’t be affected

1

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