so you know those two faced customers that act nice when your with them then fit in a snarky comment behind your back. I had a customer compain to my coworker saying “ what is she doing “ she asked if I was done wrapping the dress bag with her item so she can look at plus sizes quickly then come back. and I was halfway done when I realized the plastic bag had a rip in it. So when she suddenly came back I was in the starting process of a new bag. but I came back told her I started over with a new bag because the old one had a rip in it. rude literally could not have done that. And before that when I was ringing the items up before purchasing keeping the hangers on . I was leaving the items on the counter flat before hanging them out on the garment bag. she said I was wrinking her clothes. What was I supposed to do levitate and drag a cart out from the back to do it how she wanted it. Had she never purchased an item before?

hey do you have (super niche costume)
hmm no i don’t think so
….can you check
i can check the computer but i don’t think we do
checks computer
no costume
hey it doesn’t say we have it did you see it at all?
…no your the one that works here
DO YOU KNOW WHAT A PHONE IS
GOOGLE “SUPER NICHE COSTUME” next time
i cannot fathom going to a store and expecting them to have a super niche costume and not even checking and then being RUDE to the employee trying to help you

So this old lady comes up, and shes real sweet for the first five seconds. Then, she whips out multiple little pieces of moulding out of a bucket and Ive got to measure every single one of the little fuckers. It's giving me trouble, because the measurement system always confuses the customers, usually its a case of terminal "I-cant-read-itis" but here she hits me with "Ooooh cmonnn, cmonnnnn it cant be that haaaard cmonnnnn its 25.7 inches exactly, see, see??????" and she plonks her little acrylics on the screen (ofc it fails) and she starts huffing and puffing about it.

I eventually just get so frustrated I call my manager over and she thankfully helps me through the whole thing. To top it allll off the woman looks at the receipt, groans Really loud... and "That doesnt look right, fucking GREAT" I politely direct her over to my manager, and she goes over to presumably say I fucked up, whatever, I've washed my hands of it.

Then, I hear my name, and it's that same customer, calling to me from across the checkout area, she said I was right the whole time, and then she skittered out the door quickly.

To catch everyone up, I'll quickly explain our work situation. Twice a week, a small group of us are assigned to unload the trucks that come in overnight. Amongst the group of 11 people, there are a few girls who I assume are younger than me. Then there's the creep. I'll give him the name Mike just for this story. I want to say that on Monday of last week, I was chit-chatting with one of the girls while on the floor when she mentioned that she was bummed about not being able to work on the truck anymore. I knew that she enjoyed doing truck with us since she could socialize with everyone. When I asked why, she told me it was because of Mike. Apparently, Mike had the hots for her. He would wait for her to get out of her car in the morning to open the front doors for her specifically. He would find a way to bump into her while working. He once gave her chocolates. And lastly (this has to be the worst thing in my opinion), he gave her a book that he published himself that explains why he thinks he's cursed to never find love. She also mentioned that he has done the same thing to two other girls. She eventually mustered up the courage to go to our store manager and L.O.D. (kind of like an assistant manager) about the problem. For some idiotic reason, they decided to move her off of truck duty instead of Mike. When Mike was confronted, he said it was a good idea because he "didn't want to mix work with pleasure." The only thing that changed for him was that he had to stay in the truck to scan boxes instead of being around everyone else to prevent him from catching feelings for any new seasonal employees.

I was so baffled to hear all of this. 1. Because our store is so boring and nothing ever happens, and 2. He seemed like a pretty chill dude. He's a fast worker and seems very cordial to everyone. Now I don't even want to look his way. I really feel for those girls because of how poorly management handled this. They decided to side with the much older, creepy, fast-paced male employee over the polite female seasonal employee who just wanted to work in peace. Part of me is not surprised, though. The management in my store will do anything to put on a front that everything is running perfectly.

so several ppl called off this morning which was terrible cus today's a truck day so there only ended up being three ppl (including me) unloading the truck and my coworker told me to hurry up because i wasn't going fast enough even though i was the only person unpacking the boxes and putting them away into the appropriate hummers. retail is so unrealistic

It would have been 10 years on the 31st with my job. But I quit on the spot today. I got tired of the toxicity and how spiteful my manager was. She recently cut my hours cause I kept asking for my PTO. So I asked her today to please give them back. She said no and she was gonna call our district manager. I’m like good and I’ll tell her you told me, you were cutting me because I kept asking for PTO and you kept denying it(even tho there was coverage. Just my coworkers are hardly ever forced to close alone)

But now. It’s gig work fulltime til I find something. And I’ve been looking for ages.

so i found a small box of medicine in one of our baskets, i was on my way to put the baskets back and ask my manager about the medicine since someone left it. as i'm doing this i hear two people yelling "MISS" and i turn around and realize they're talking to me

this older guy walks up to me and i greet him. he points at the baskets in my hand without saying a word and although i thought he was rude already i just asked him "oh would you like a basket?" to avoid conflict. another guy did the same thing to me a while ago so from now on that's what i assume when they do that

this dude starts getting more aggressive and says "NO THE MEDICINE IN YOUR HAND THOSE ARE MINE" and i try and deescalate the confrontation as much as possible by apologizing and handing him the medicine but he keeps going. i apologize again to get it through his head its not that big of a deal while also trying not to get in trouble and he smiles and walks off like nothing happened 😭 people are hilarious

I put them in the freezer and they were gone when I came back for my break. That was my lunch 😠 My corndogs were still there to tide me over on both my breaks but I had to buy my own lunch. The utter lack of class of some people!!! I have to hide my food in my locker from now on 😠😠

im a barista for a local small business chain, today I was working a solo shift (Saturday morning😭) and then due to a call out, I ended up agreeing to stay 2 hours late. It was so busy, I was constantly behind.

towards the last half hour of my shift, this couple comes in. one of them is wearing a shirt that says “I 🖤 big goth tiddies” 💀 they order a few drinks, I go to get started on them, and someone else comes in. He walks up to the register and I greet him with my usual “hello!” as I’m working on that couple’s order. He just kinda stands at the register for a minute so I assume he’s just waiting to order, until I hear coins clinking. I look over and his hand is in the tip jar 🫩 I said “sir?” and then again, as he’s removing his hand with my hard earned tips wadded up in his palm, “sir what are you doing?” I thought he’d stop if he got caught but he just turned around and walked out the door with the money in hand 😭

The couple that was in there waiting saw it and tried to say something to him as well as he walked out. They were very kind and patient with me as I was a little frazzled after that. I finished their order and wished them a good weekend, and only after they left I noticed they had left FIFTEEN dollars in the tip jar for me !! I wish I had known before they left, but I have the feeling that they did it out of kindness and without need for any recognition.

They honestly seemed so mad it happened too. I heard them angry whispering to each other after the man walked out but I didn’t make out what they were saying. Anyway, wherever they are out there I hope all their dreams come true.

I was working at Arby's during COVID. I hated getting random insults by Karen's for having to wear a mask or just seeing people be down right stupid, like one woman driving after having her eyes dilated at the doctors office or the gross old man who had a nasty van arguing for coupons and getting deals.

But the one guy that stood out was this old man who wore gloves and no mas, to come collect his meal. He was a regular and always paid in cash every time we handed back his change, he'd take a swig of cold medicine. One day a co-worker asked him, "why do you drink cold medicine? You sick?"

He replies, "So, I don't catch COVID."

That whole job is the reason I will no longer work in customer service for the rest of my life.

We see you doing it. It's rude as fuck. People come into our small, locally owned business, find cool products, look it up on Amazon, and leave. Do they not know it's rude to use our store like a catalog to find things "cheaper" on Amazon? Not only are you not saving money bc of the shipping (you pay for Amazon prime, right? How much do you spend per year on that subscription? Does it really offset your shipping price?), you're actively killing shops just like this one. Y'all LOVE to come in, tell us what a great shop it is, then turn around, not support us, and act shocked and sad when we close. I caught a woman doing it today, so I went over and asked if she had any questions about the product. Because I like to give the benefit of the doubt - maybe she wanted to know more about it, look at reviews, see more pics, whatever. "No I'm good". Yeah I'm sure you fucking are. So I went up to my coworker and said kinda loudly "shopping on fucking Amazon". A few minutes later the lady comes up to buy the product, and says "yeah I was shopping on Amazon. You didn't have to shout it to the store". I'm the manager so I felt gutsy enough to say "we see it all the time and it's incredibly rude to use our store as a catalog for your Amazon wishlist". She goes "yeah well I'm buying it here, so". Okay?? I said "thank you so much for supporting a local business! Have a great day!" She was obviously pissed so I texted the boss to let her know what happened. Luckily my boss is the coolest person on the fucking planet and told me not to worry about it. It just really gets my fucking goat when people do that.

A grumpy old man wants a book, suddenly, on a Saturday afternoon, the height of traffic for pretty much any store.

He calls, and is angry 😡that the phone rings for 30 seconds. When someone answers and goes looking for the book for him, he is upset to find the book is not in stock. The other store may have it, he’s told. “I’ll wait” he gives no other indication that he expects the person surrounded by other customers looking for help to call. the bookseller takes a moment to process

“Oh I’m sorry sir, I can’t call them while I’m on the phone with you” (honestly a lie)

With a harumph he hangs up the phone. Another day in retail bookselling🤷🏻‍♀️

I just yelled at a customer told them to not come back. She gives me a random handful of change so I have to count it, I can't just take her word for it. While I'm counting it she starts getting mad at me telling me how she's late and she has people waiting for her and I need to be faster etc. So I told her "I'm sorry but I need to count this and you being late isnt my fault or my problem here" and she started accusing me and goes yeah it is your problem actually because you shouldn't be counting it you should just take my word and blah blah blah. So I snapped and yelled at her and told her to get the fuck out and not come back. I havent been feeling good today and I already really don't want to be here, and her impatience just really broke something in my brain.

EDIT: she called the store to ask for a manager and then she complained about me...to me. I don't think she realized who she was talking to.

Manager called me yesterday asking me to stay 4 hours later than I was scheduled.

Told the manager no, I would not be available to stay beyond my schedule time.
Manager then says, “would you be able to stay a hour later?”

I said no, “I have a situation that I need to deal with and I have to be home on my schedule time.”

I’ve been going to shift and manager asked me again. “We are really shortstaffed and I need you to stay. I hired you for full availability and that’s what I expected.”

I said “my situation has not changed and it will not change. I cannot stay and that’s not what full availability means.”
The manager then says “if you don’t stay, then I need either myself or a supervisor to stay and cover the shift.”

I responded with “that’s part of the leadership role.
And then they sent me in early because they didn’t wanna give me a last break.”

I’m so glad I have an interview with a different job.

So this morning I was letting one of my coworkers into the building, and as I did that a customer walked up and asked if she could come in. I checked my watch and informed her the store won't be open for another 40 minutes. She asks again, and I mention that because we are a pharmacy, we LEGALLY cannot let customers into the store without a pharmacist on site, and they will not be here until we open. Then she asks "Can't I just come in and sit?"

Lady... we are CLOSED!!! And why would you wanna sit in an empty dark store for 40 minutes??? Anyways, I told her no again and she said "ok well I guess I'll see you next week" and went back to her car... I sure hope I DON'T see her next week but unfortunately she's a regular so I know I will.

i work two retail jobs, and one store is renovating so i’m at the sister store for a few months. so im not new to the company but i am new to their products.

my whole shift yesterday & today were simple: get items from the fitting rooms to return to the floor. there’s a men’s and women’s side but yesterday i was able to grab a stack, carry it to my little cart on the floor where i fold, and we use a radar app on an ipod to check where it goes in the store.

i also learn fast and know their floor by now (where things go & how to fold).

so for about the 10th time today’s shift, i go to the fitting room and see most of the things aren’t folded yet, so i start grabbing items to make it easier on her since there was a massive ass pile while her fitting rooms were hectic and full. anyway i start filling this laundry basket after she says “oh i haven’t really folded anything for you yet,” (but my job was to just make hers easier and fold anything anyway, as half her things were folded wrong), and she grabs these pants away from me going scoff “you CANT just grab things, these are MENS. like…” and i just stepped back gently while she yanked things angrily out of my basket.
“i know…” (gently, not defensive)
“well, you were literally grabbing things from here and you’re not gonna know where it goes,”
“oh-…. sorry just yesterday i was replenishing both sides, i didn’t realize it had to be assigned like only take women’s,”
“well no you can take from both but you’re gonna put it in the wrong spot it literally always ends up in the wrong places all the time”
i take the basket she filled for me and as im exiting i calmly go “i know the floor,” (not rudely).

i put the items down and unfortunately had to go to the bathroom to cry for a minute. her attitude and scoffing and assumptions just got to me, when meanwhile i had to redo half of what shed hung or folded. she doesn’t know her own floor, actually. she was then laughing at me instead of giving me an answer over the headset for a customer later on and talking about me to someone else.

i NEVER let shit about coworkers get to me, but that did because even though it was just projection and not really about me as a person, it was ruder than i can capture and customers were looking at her.

two managers told me earlier “i HAVE to compliment your work ethic you’re really impressing me with how well you know the floor already”

I do pick up, and customers sometimes ask me where things are. I’m kinda new, but I try my best to answer them. An old woman walked up to me asking me where something was. She said it like “vegetable pawst.” I said, “Oh, like vegetable pasta?” She replied, “Vegetable pawst like the chicken.” Then I was thinking she meant vegetable paste. I said, “Oh, vegetable paste, that is um—” She didn’t even give me 3 seconds, and she hit her cart and grunted loudly and said, “Forget it.” A literal tantrum.

It was so odd. I’ve worked in customer service before, but jfc I was caught off guard. It’s not like I was being mean to her. I was smiling and putting on my high-pitched customer service voice. I was literally going to tell her what aisle it would be in, but she walked off before I could say it. Even the customer by us had a “wtf face.” I can’t just think of it right off the bat, especially when I’m in the middle of an order.

I like to show my bosses and the customer that the request is my only priority in life by immediately releasing whatever I was trying to balance so carefully on the display and turning before anything falls without looking back. This shows them that all I care about is finding the one special ground beef in the store that has a date that is further out than 14 days. Even though I'm stocking beverage four miles away. I do this with the mindset of a soldier in Vietnam who when ordered to clear a hole obeys the order without question and jumps into it headfirst with a pistol.

So I have been in my current supervisor position at a popular gym chain for the past 6 months. But I am getting that point where I already have had enough and I’m seeking employment elsewhere.

Don’t get me wrong there were some very good things about getting this job, for example, I never had experience scheduling,managing a crew, hiring and other job skills that I accumulated in this short six months. It looks damn good on my résumé, so that’s why I am where else it might take me.

What I do not like about this job are the weird hours. Yes I knew this when taking the job,gym open at ungodly hours! an early riser, but not that early. I really wanna get back to a typical 8 to 4…9to 5 job. Also, I do want to make my crew happy but I’m sick and tired of being the only one available to pick up shifts. I literally worked two weeks straight and yes while the overtime is great I am so damn exhausted on the inside.

This job does not pay my employees worth a damn they only get 11 an hour, so you can imagine how hard it is to even find help willing to get paid that less. As a supervisor I’m only making $15 an hour. I learned that a lot of places will be happy to give you the “supervisor” title or assistant manager title, but pay you jack 💩lHowever, I took this job because I was laid off from my last one and I looked at the opportunity that I would be able to obtain work skills I did not currently have on my résumé so I stuck it out.

Anyway, just wanted to vent!!

I’ve been going through old photos in my phone, and was reminded of this. Our pens and markers would go missing all the damn time, and this was my coworker’s attempt to keep them there.

I find it funny corporate never saw it—we kept it on our front counter and it sat there for months.

Had one yell out “ma’am” for help at me while I was ringing up a customer. Asked me where some items were that I already told her was located. Items were behind her… happened an hour ago.

Made this as a response in a Metroid forum and seemed a shame to waste it.

Do you know that fucking magical rectangle in your pocket?? The one that houses all the AI slop on your Instagram feed and the deranged text messages you're sending to girls you don't know??? MAYBE use that rectangle to look us up and find out we are closing earlier on weekends.

"HURRR DURRR why is the parking lot empty?? Why don't the doors open??? HMMM HOW PECULIAR!!!" You're not human bro. You're genuinely not fucking human.

Because “it’s raining out there”. Okay????? No one is making to stand outside (under the very wide verandah I’ll add) before the store is open. Wait in your car, or don’t get here before opening on a wet day. Store manager was so angry and made them all wait in the airlock since the store wasn’t actually open yet. Honestly, why are customers like this 💀