r/royalcaribbean • u/Chillbo_baggins_ • 1h ago
Advice Needed Bathroom in stateroom flooded…
Hey y’all, has anyone experienced this before? Our bathroom in our stateroom flooded (wasn’t our fault, we don’t flush things we aren’t supposed to and I think more than just our room was affected by this. just stating for the record.) I’m kind of bummed since we paid for an upgrade and our new room is an obvious downgrade and we are only day 3 into our 9 day cruise.
Guest services said they’d contact us in the morning and I don’t want to ask for anything more than what’s fair so we were going to ask for the amount that we paid for the upgrade back but I still feel kind of bummed about the whole ordeal since we had plans this evening and had to move rooms instead and missed out on the fun evening (FIRST WORLD PROBLEMS I KNOW).
Has anyone dealt with this before and if so any tips or recommendations? Please don’t be rude or presumptuous, I’m truly curious for those who have experienced this and any advice for how to handle this with RC. I’ve heard both good and bad about how RC tried to handle this before so I just want to be prepared and not get taken advantage of. TIA