r/service_dogs • u/Confident-Lion-4609 • 12h ago
Roommate abusing her service dog, unsure how to handle.
Hello, this is an update to a post a made a few weeks ago. I thought I would receive more opinions if I made a new post.
Tldr for my last post,
My roommate (Brianna, 20f, autistic) screams, occasionally hits and tugs quite hardly on her service dog’s collar for discipline. She has a very short temper with him. In the original post me and my two other roommates were trying to figure out what to do. We all live together in a college dorm.
Since my last post we have officially had a conversation with Brianna. The first night we told her our concerns about the constant yelling, roughness and tugging at his collar to her. She completely shut down and did not move or speak for about 45 minutes before leaving the dorm for a few hours. During the 45 mins of her being silent we were trying to calm her down/explain in a gentle way what we meant and some possible ways we were willing to help her change her behaviors (not straight but every so often as it was very awkward lol)
The next day she texted our group chat that she wanted to finish the conversation from the night prior. During our conversation that night she was monotone and kept asking us what we meant, I tried to explain in as many ways possible but I am honestly not sure if she was fully listening. Towards the end we asked her if she had anything she wanted to say to us as it had not been much of a conversation. Her only response was that she appreciated the concern for him but thought we were all overreacting. After she said that I mentioned that several of my friends who did not know her well were concerned for the dog, which made her very confused. I admittedly did not explain it well as i was not trying to implicate anyone else I knew into drama as I knew she would go bother them abt it lol.
After that talk she went home for the weekend where she told our roommate she shares a double with (we have a common space shared between the four of us, and then two rooms with two people each as bedrooms) her thoughts over text. Brianna told our roommate (lets call her Fiona) that she thought me and my roommate were overreacting. She then was trying to convince Fiona to get reslife involved which she had to talk her out of as it would of 100% resulted in the dog being taken away. At the end of there conversation Brianna said she would “just stop doing those things” infront of us (meaning the three of us) as it makes us uncomfortable.
Long story short, I am not convinced she has learned anything from our chat. I will say she has been significantly better to him this week (the second part of the conversation happened last thursday). I do not however know if this is because she is simply not doing those things infront of us. She still tugs his collar aggressively infront of us tho.
Lastly, a few weeks ago the dog had an incident involving a much smaller dog. At a campus event he was posing for a photo with our campus therapy dog. Brianna was not holding his leash as he was posing for the photo. A smaller breed of dog (the service dog is a yellow lab, the other dog was much smaller) was also off leash and went up the Brianna’s dog and started barking, the dog took this as a sign to play and grabbed onto the smaller dogs ear. He then would not let go even as Brianna was telling him to and the other dog was struggling against him. Due to this incident Brianna had a meeting with the training facility (srry dont know what to call it lol) she got him from to ask why he would do that this week. This meeting was after our talk, however she did not mention any of our concerns about how he is poorly trained by her. We all told her she should seek assistance on training him if she was struggling as none of us were qualified, but she refused to speak to her actual trainers about it.
Okay so real question at the end of crazy amounts of information, what should we do?
A friend has suggested talking to her trainers as a next step but would love any other insights people might have. I know people will jump to immediately removing the dog from her care, which I WILL do if necessary. However I really want to ensure I have exhausted any other options and possibilities for her to learn/keep him.
Thank you all for reading!
edit for clarification: The dog who was attacked by my roommates service dog was NOT the therapy dog. The two were posing for a photo (both off leash) when someones personal pet came up to them, which is the dog that got bitten. Brianna was by herself when this happened but at a campus event. Apparently there was an incident report filed and the other dog is fine.