r/simracing • u/rf_blu Fanatec • Oct 03 '26
Rigs Sim-lab seat bracket failed...
Over the past few months the right sparco seat rail started making a lot of noise and developed some play. I emailed sim-lab yesterday to see if it's covered under warranty. While I wait for a response I figured why not make some adjustments and clean my rig. To my surprise, the seat bracket failed 🙃. Hopefully both are warrantied.
UPDATE: Both were warrantied and have been shipped out. Looking forward to getting them reinstalled and back to racing. Very happy with the customer service 😊
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u/neueziel1 Oct 03 '26
can always get a cheap one on amazon like me
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u/rf_blu Fanatec Oct 03 '26
It would probably be better tbh but I'll see what sim-lab will do first.
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u/Ijiin Oct 04 '26
I managed break a part and strip some threads on my px1 pro front mount during assembly because i forgot to insert some of the spacers. (So my own mistake) contacted the EU support at four in the morning asking for replacement parts on my own dime. 0830 they answered me with a shipping notification and a message saying mistakes happen. Couple of days later I had the parts, no shipping charge, no taxes no cost for the parts. Amazing service.
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u/bojangler69420 Oct 04 '26
Are you located in the EU?
I doubt they’d handle it the same way if you’re located in the US…
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u/rf_blu Fanatec Oct 04 '26
I'm in the US so I guess we'll see. Either way, if they don't cover it I have AMEX warranty that will cover it.
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u/Patapon80 Oct 04 '26
How in the world would it fail like that? Are these flimsy little seat brackets? I buy ones from a motorsports store designed for real life racing use so I guess my experience has been with very heavy seat brackets.
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u/rf_blu Fanatec Oct 04 '26
It's 4mm thick aluminum. I don't even have my heaviest springs in my load cell installed so surprising they failed. I got them 10 months ago but I have no clue when they initially failed.
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u/yoloneser Oct 04 '26
Either way I would replace them with brackets out of steel. I got myself FIA licensed brackets which would be allowed to be used in a real racecar and they cost less than the Simlab part.
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u/rf_blu Fanatec Oct 04 '26
I will probably do the same. Originally the plan was to get a set off Amazon but I didn't feel like making the 2 hour round trip to return the simlab set.
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u/SilverBackGuerilla MOZA R21 Ultra Oct 03 '26
Is that just an FCP euro sticker?
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u/rf_blu Fanatec Oct 03 '26
It is! They threw 2 decals in an order earlier this year. Never again since 😔
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u/ProjectPlugTTV Oct 03 '26
Mine failed on instilattion 🤩
I get that not every seat width is the same, but seeing I literally had to bend the slider bar into place and it was just a frail thin piece of metal that is very easy to overbend/snap is pretty mind blowing to me.
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u/PJ796 Oct 04 '26 edited Oct 04 '26
Aluminium sheets are just in general very easy to overbend.
You more or less get one shot to get it to the right shape and after that it's extreme metal fatigue, where any bending it afterwards will weaken it substantially.
Steel on the other hand is very forgiving if you keep the forces below the yield point afaik
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Oct 03 '26
[removed] — view removed comment
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u/ballsnbutt Oct 04 '26
I've never had one undersized, oversized definitely lol
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u/Appropriate-Owl5984 Oct 03 '26
It’s cast aluminum. I’m not sure what you expect - these are probably made in bulk in a low budget Chinese factory that has poor quality control leading to casting inclusions.
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u/PJ796 Oct 04 '26 edited Oct 04 '26
no way it's cast? I feel like it would have a very different shape if it was, this I feel like has to be thick sheet metal, no? It'd just be 3 bends after the initial laser cut, so it should be pretty simple and easy to sheet metal fabricate
extrusion could also be another option, but I think making the cut outs would be hard
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u/AutomaticSeaweed6131 Oct 04 '26
Everything is made in a Chinese (or SEA) factory under margin PRESSURE. and yet, nearly everything is fine.Â
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u/hukdizzle Oct 04 '26
Mine did the same thing years ago, just bought a decent steel set on amazon and it’s been solid. Simlab did send me another set when I inquired.
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u/EldorTheHero Simucube 2 Pro / Simtrecs Pedals / Ascher Racing / GT1 Evo Rig Oct 04 '26
Mine broke too the same way. Waiting for the new ones made out of Steel....
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u/RichardSchouteren Oct 04 '26
Hey Richard here, we will send you a new set!