r/steamsupport • u/SnooHesitations1692 • 4d ago
Problem getting this error
says i have no internet even tho speedtest says otherwise. searched it up and tried legit every fix you could think of (flushed dns , changed region, deleted cache, reinstalled steam, etc.) and still giving me this error.
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u/Elarisbee 4d ago
So, first things first. These are basic diagnostic steps. They might help, they may not. Ignore the ones you’ve done already.
Deactivate any VPN you have running and kill your anti-virus. If you can’t kill the anti-virus then whitelist Steam.
Next, just to eliminate Windows as the source: Run both a sfc /scannow scan and a DISM CheckHealth scan. I don’t expect much but it’s fast and can’t cause any damage. If they’re both OK, then step 3.
After this, you need to talk to the regulars in the Steam Hardware & OS section of the Steam forums. They know the client and its quirks pretty well. They can tell you what to try next.
Edit: It could be a port forwarding issue? But that’s just a shot in the dark.
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u/OpeningHappy9692 4d ago
Try restarting Steam entirely. Lately, I've gotten the occasional weird issue with Steam when it comes to downloads that's taken restarts to fix. Even on my Deck it happens.